TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax has been so great! Everyone that has helped me has been so nice and caring.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast Self explanatory and fast...if you need help someone can help.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy experience. really easy process.. seems to keep getting easier.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy I love my experience at turbo tax. Turbo tax was easy like…..1,2,3
Date published: 2022-02-27
Rated 5 out of 5 by from Used for over a decade We have used TurboTax for over a decade and I wouldn't use any other system. It is fast, easy, and they always assure things are in the right order
Date published: 2022-02-27
Rated 3 out of 5 by from TurboTax is getting worse I've used TurboTax for several years but I doubt I will next year. The price is far greater than other tax services and I found the "live assistance" to be less than stellar. I had to use it twice this year and the first time, the assistant could not answer my question. TurboTax said a document was ready, but the program would not let me proceed, and the answer was "I don't know why it's saying that. Your form really isn't ready." Gee thanks guys. The second time I opted for a call back. When a rep called back, I was immediately placed on hold that lasted about 10 minutes before I just hung up. The rep I talked to the first time was professional and nice, but the program obviously has some tech flaws. The second time was just annoying. Don't call back to put people on hold. That is unprofessional.
Date published: 2022-02-27
Rated 5 out of 5 by from good and easy to use easy to use great tax return didn’t even need to use live support
Date published: 2022-02-27
Rated 1 out of 5 by from They hide all the fees until the very end What a joke. All commercials I see are for free tax filing. Then I don’t even get that option. I had to pay $39 EACH. For federal and state.. THEN, I chose to pay with my refund…WHCH COSTED ANOTHER $39!!!! Are you serious??? I’ll never be using this site or app again.
Date published: 2022-02-27
Rated 4 out of 5 by from Awesome Love it great jd in aznjzxnJzncghsbxbshxhcjxzbxbx nzcbcn
Date published: 2022-02-27
Rated 5 out of 5 by from First Time Using Turbo Tax This was my first time using TT and really appreciated the online supported when needed.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6339
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax has been so great! Everyone that has helped me has been so nice and caring.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast Self explanatory and fast...if you need help someone can help.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy experience. really easy process.. seems to keep getting easier.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy I love my experience at turbo tax. Turbo tax was easy like…..1,2,3
Date published: 2022-02-27
Rated 5 out of 5 by from Used for over a decade We have used TurboTax for over a decade and I wouldn't use any other system. It is fast, easy, and they always assure things are in the right order
Date published: 2022-02-27
Rated 3 out of 5 by from TurboTax is getting worse I've used TurboTax for several years but I doubt I will next year. The price is far greater than other tax services and I found the "live assistance" to be less than stellar. I had to use it twice this year and the first time, the assistant could not answer my question. TurboTax said a document was ready, but the program would not let me proceed, and the answer was "I don't know why it's saying that. Your form really isn't ready." Gee thanks guys. The second time I opted for a call back. When a rep called back, I was immediately placed on hold that lasted about 10 minutes before I just hung up. The rep I talked to the first time was professional and nice, but the program obviously has some tech flaws. The second time was just annoying. Don't call back to put people on hold. That is unprofessional.
Date published: 2022-02-27
Rated 5 out of 5 by from good and easy to use easy to use great tax return didn’t even need to use live support
Date published: 2022-02-27
Rated 1 out of 5 by from They hide all the fees until the very end What a joke. All commercials I see are for free tax filing. Then I don’t even get that option. I had to pay $39 EACH. For federal and state.. THEN, I chose to pay with my refund…WHCH COSTED ANOTHER $39!!!! Are you serious??? I’ll never be using this site or app again.
Date published: 2022-02-27
Rated 4 out of 5 by from Awesome Love it great jd in aznjzxnJzncghsbxbshxhcjxzbxbx nzcbcn
Date published: 2022-02-27
Rated 5 out of 5 by from First Time Using Turbo Tax This was my first time using TT and really appreciated the online supported when needed.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6339