TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Amazing internet site .....very easy to understand
Date published: 2021-03-15
Rated 4 out of 5 by from Works ok, not so smart re things already done I have been doing my business taxes on turbotax for a few years and it works fine, but I do wish it would remember what I've done and not done. And it asked me at the end to check from a list of 8 or 10 forms which ones I file. Had to google each one to see what it was so I would have appreciated a bit more info there. But it worked and I'm done!
Date published: 2021-03-15
Rated 5 out of 5 by from Great service! TurboTax Online is easy to use, has gotten more user friendly over the years and you can't beat the price!
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is Great! Turbo Tax was great in filing my taxes for the 2020 year. TurboTax is very user friendly and provided the full refund. Despite not filing taxes for quite a long time, it wasn't difficult and was still able to file my taxes very quickly and for free. Thank you!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is so easy. Zipped right through the questions. It was so easy and fast.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome!!!!!!!!!!! This is my 1st time doing my taxes. Turbo Tax made it super easy and when I got a little stumped the Rep. Thomas called me and was so patient and helpful!!!!!!!!!!
Date published: 2021-03-15
Rated 5 out of 5 by from It’s really free I was very hesitant to do my taxes without a tax preparation service which we have been doing all our life but not only was it easy, free, and very simple I felt that I was on a very secured site and trusted name TURBO TAX. so please do yourself a favor be willing to learn something new and helpful to yourself trust TurboTax to guide you Thur the dark into the LIGHT.
Date published: 2021-03-15
Rated 5 out of 5 by from Quick and Easy This is my fourth year using TurboTax for my taxes because it's simple, relatively quick, and if I need additional help, they have super friendly associates willing to assist.
Date published: 2021-03-15
Rated 2 out of 5 by from Not as good as previous years Had some areas where improvement is necessary. California home acquisition debt is not clear. They will add up all debt even those that were paid off during refinancing. The programs then tells you you shouldn't have to change the amount. Checks ran by TurboTax didn't find errors. Errors were then found when trying to save return as PDF right before filing. The program should not let someone file if there are errors even if they were discovered after update. Finally, new questions that were not asked in previous years should have more context, so the user understand why it is being asked.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is the Best!!! My husband always did the taxes but this year he died and I had to do the taxes. Turbo Tax made it easy
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6314
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Amazing internet site .....very easy to understand
Date published: 2021-03-15
Rated 4 out of 5 by from Works ok, not so smart re things already done I have been doing my business taxes on turbotax for a few years and it works fine, but I do wish it would remember what I've done and not done. And it asked me at the end to check from a list of 8 or 10 forms which ones I file. Had to google each one to see what it was so I would have appreciated a bit more info there. But it worked and I'm done!
Date published: 2021-03-15
Rated 5 out of 5 by from Great service! TurboTax Online is easy to use, has gotten more user friendly over the years and you can't beat the price!
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is Great! Turbo Tax was great in filing my taxes for the 2020 year. TurboTax is very user friendly and provided the full refund. Despite not filing taxes for quite a long time, it wasn't difficult and was still able to file my taxes very quickly and for free. Thank you!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is so easy. Zipped right through the questions. It was so easy and fast.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome!!!!!!!!!!! This is my 1st time doing my taxes. Turbo Tax made it super easy and when I got a little stumped the Rep. Thomas called me and was so patient and helpful!!!!!!!!!!
Date published: 2021-03-15
Rated 5 out of 5 by from It’s really free I was very hesitant to do my taxes without a tax preparation service which we have been doing all our life but not only was it easy, free, and very simple I felt that I was on a very secured site and trusted name TURBO TAX. so please do yourself a favor be willing to learn something new and helpful to yourself trust TurboTax to guide you Thur the dark into the LIGHT.
Date published: 2021-03-15
Rated 5 out of 5 by from Quick and Easy This is my fourth year using TurboTax for my taxes because it's simple, relatively quick, and if I need additional help, they have super friendly associates willing to assist.
Date published: 2021-03-15
Rated 2 out of 5 by from Not as good as previous years Had some areas where improvement is necessary. California home acquisition debt is not clear. They will add up all debt even those that were paid off during refinancing. The programs then tells you you shouldn't have to change the amount. Checks ran by TurboTax didn't find errors. Errors were then found when trying to save return as PDF right before filing. The program should not let someone file if there are errors even if they were discovered after update. Finally, new questions that were not asked in previous years should have more context, so the user understand why it is being asked.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is the Best!!! My husband always did the taxes but this year he died and I had to do the taxes. Turbo Tax made it easy
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6314