TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax is awesome I love how they take you by steps make sure you have accurate information ☺️
Date published: 2021-03-29
Rated 5 out of 5 by from Very easy filling I use turbotax since last 5 years and it's really easy to use.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is so easy TurboTax was very detailed and easy to follow instructions for each area of information.
Date published: 2021-03-29
Rated 5 out of 5 by from Fast and Easy This website was super easy to use. Ensured that I was entering the tax information correctly and maximized my refund.
Date published: 2021-03-29
Rated 5 out of 5 by from I love Turbo Tax. It is easy and fast. I save the forms to my computer and it is available when I need it.
Date published: 2021-03-29
Rated 5 out of 5 by from Great Easy to use and has all features needed. I enjoy navigating the screen.
Date published: 2021-03-29
Rated 1 out of 5 by from IF I HAD DONE USED YOUR INTERVIEW PROCESS (AS I S I WISH NEGATIVE NUMBERS WERE ALLOWED IN YOUR RATING. IF I HAD DONE USED YOUR INTERVIEW PROCESS (AS I STARTED) I WOULD HAVE A TAX BILL OF THOUSANDS. If I had gotten this program for free (I DIDN'T) I WOULD HAVE REALLY OVERPAID! It didn't give me any of the forms I needed. I had to do my taxes by hand, figure out which forms I needed and then go back and enter them in the search. Even then, AFTER FINALLY FINISHING MY FEDERAL TAXES TAKING LONGER THAN EVER-IT AUTOMATICALLY COMPLETED MY AZ STATE AND DID NOT INCLUDE MY SOLAR CREDIT. I LOOKED UP THE FORM AND SEARCHED IT BUT NOTHING CAME UP SO I HAD TO PRINT IT, FILL IT OUT AND THEN ENTER THE AMOUNT ON MY 140. AT THAT POINT, IT TOOK ME TO THE FORM THAT IT SHOULD HAVE FILLED OUT OR TAKEN ME TO START. THE SCARY THING IS WHEN I CALLED THE COMPANY TO COMPLAIN (AND OF COURSE NO ONE ANSWERED) I LEARNED YOU ARE IN TUCSON!
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is Great!!! I've been using TurboTax for a couple of years now ever since I was treated poorly at a tax preparer. I heard good things about it so I decided to give it a try. So far I've been extremely happy with the program and I save hundreds.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is awesome this app has made filing taxes worry free and easy.
Date published: 2021-03-29
Rated 2 out of 5 by from Accidently clicked Priemer Turbo Tax Didn't even use premier features, got charged because i accidentally clicked the wrong button. Likely wont use next year
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6194
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome I love how they take you by steps make sure you have accurate information ☺️
Date published: 2021-03-29
Rated 5 out of 5 by from Very easy filling I use turbotax since last 5 years and it's really easy to use.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is so easy TurboTax was very detailed and easy to follow instructions for each area of information.
Date published: 2021-03-29
Rated 5 out of 5 by from Fast and Easy This website was super easy to use. Ensured that I was entering the tax information correctly and maximized my refund.
Date published: 2021-03-29
Rated 5 out of 5 by from I love Turbo Tax. It is easy and fast. I save the forms to my computer and it is available when I need it.
Date published: 2021-03-29
Rated 5 out of 5 by from Great Easy to use and has all features needed. I enjoy navigating the screen.
Date published: 2021-03-29
Rated 1 out of 5 by from IF I HAD DONE USED YOUR INTERVIEW PROCESS (AS I S I WISH NEGATIVE NUMBERS WERE ALLOWED IN YOUR RATING. IF I HAD DONE USED YOUR INTERVIEW PROCESS (AS I STARTED) I WOULD HAVE A TAX BILL OF THOUSANDS. If I had gotten this program for free (I DIDN'T) I WOULD HAVE REALLY OVERPAID! It didn't give me any of the forms I needed. I had to do my taxes by hand, figure out which forms I needed and then go back and enter them in the search. Even then, AFTER FINALLY FINISHING MY FEDERAL TAXES TAKING LONGER THAN EVER-IT AUTOMATICALLY COMPLETED MY AZ STATE AND DID NOT INCLUDE MY SOLAR CREDIT. I LOOKED UP THE FORM AND SEARCHED IT BUT NOTHING CAME UP SO I HAD TO PRINT IT, FILL IT OUT AND THEN ENTER THE AMOUNT ON MY 140. AT THAT POINT, IT TOOK ME TO THE FORM THAT IT SHOULD HAVE FILLED OUT OR TAKEN ME TO START. THE SCARY THING IS WHEN I CALLED THE COMPANY TO COMPLAIN (AND OF COURSE NO ONE ANSWERED) I LEARNED YOU ARE IN TUCSON!
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is Great!!! I've been using TurboTax for a couple of years now ever since I was treated poorly at a tax preparer. I heard good things about it so I decided to give it a try. So far I've been extremely happy with the program and I save hundreds.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is awesome this app has made filing taxes worry free and easy.
Date published: 2021-03-29
Rated 2 out of 5 by from Accidently clicked Priemer Turbo Tax Didn't even use premier features, got charged because i accidentally clicked the wrong button. Likely wont use next year
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6194