TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from It's ok. Did fine for a minimal tax return without any stock sales this year. Seemed to take a long time to send log-in verification to cell phone. Really liked linking to financial institutions to pull in data but most of my financial institution were not listed. Seems like $70 for a state tax return was high. I don't have a lot of extra time so using this software works for me, it was relatively fast and easy to complete since I used it last year and some previous data was grabbed. I have not used any other Tax Prep software to compare.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is awesome, friendly to use! I am impressed how the questions are being answered thru the "links" where explanations are found. TurboTax always guide the client in a way to ensure that the clients understands what they enter into the worksheet are correct to maximize their refunds they deserve.. Excellent program!
Date published: 2021-04-11
Rated 5 out of 5 by from Every Year it gets more Intuitive and Helpful This year we started a new small business and TurboTax was able to help us find the most breaks and details that we could need. Definitely happy with how this year turned out and excited to see what happens next year. Keep it up TurboTax!!!
Date published: 2021-04-11
Rated 5 out of 5 by from Love Turbo Tax. Been using it for years! Seems like it's easier to use every year. I don't have to worry about tax law changes - it's all taken care of for me.
Date published: 2021-04-11
Rated 5 out of 5 by from fabulous felt confident with preparing my taxes online their great
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is quick and easy Very easy to navigate and follow. If I had any questions on a specific item, it was easy to find the quick help button and get the information I needed. Plus it's free, at least for me since I have a very straightforward return.
Date published: 2021-04-11
Rated 5 out of 5 by from Only used TurboTax for the 20 years, its awesome For the last 20 years, TurboTax has taken the plain out of filing taxes. Guides you through every step, I feel confident I've received the best return I can get.
Date published: 2021-04-11
Rated 4 out of 5 by from Good, but more confusing structure than past years Love Turbo-tax, but this year had a more confusing layout than past.
Date published: 2021-04-11
Rated 5 out of 5 by from Excellent Very easy and easy to follow directions. Use it every year.
Date published: 2021-04-11
Rated 5 out of 5 by from Quick and Easy The entire process was quick, easy and affordable.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6135
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's ok. Did fine for a minimal tax return without any stock sales this year. Seemed to take a long time to send log-in verification to cell phone. Really liked linking to financial institutions to pull in data but most of my financial institution were not listed. Seems like $70 for a state tax return was high. I don't have a lot of extra time so using this software works for me, it was relatively fast and easy to complete since I used it last year and some previous data was grabbed. I have not used any other Tax Prep software to compare.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is awesome, friendly to use! I am impressed how the questions are being answered thru the "links" where explanations are found. TurboTax always guide the client in a way to ensure that the clients understands what they enter into the worksheet are correct to maximize their refunds they deserve.. Excellent program!
Date published: 2021-04-11
Rated 5 out of 5 by from Every Year it gets more Intuitive and Helpful This year we started a new small business and TurboTax was able to help us find the most breaks and details that we could need. Definitely happy with how this year turned out and excited to see what happens next year. Keep it up TurboTax!!!
Date published: 2021-04-11
Rated 5 out of 5 by from Love Turbo Tax. Been using it for years! Seems like it's easier to use every year. I don't have to worry about tax law changes - it's all taken care of for me.
Date published: 2021-04-11
Rated 5 out of 5 by from fabulous felt confident with preparing my taxes online their great
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is quick and easy Very easy to navigate and follow. If I had any questions on a specific item, it was easy to find the quick help button and get the information I needed. Plus it's free, at least for me since I have a very straightforward return.
Date published: 2021-04-11
Rated 5 out of 5 by from Only used TurboTax for the 20 years, its awesome For the last 20 years, TurboTax has taken the plain out of filing taxes. Guides you through every step, I feel confident I've received the best return I can get.
Date published: 2021-04-11
Rated 4 out of 5 by from Good, but more confusing structure than past years Love Turbo-tax, but this year had a more confusing layout than past.
Date published: 2021-04-11
Rated 5 out of 5 by from Excellent Very easy and easy to follow directions. Use it every year.
Date published: 2021-04-11
Rated 5 out of 5 by from Quick and Easy The entire process was quick, easy and affordable.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6135