TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from LOVE TURBO TAX Thank You you are life savers!! Saved me almost $6,000
Date published: 2021-03-16
Rated 5 out of 5 by from I love Turbo Tax! I've used Turbo Tax Web File for the last many years. It is extremely user friendly and informative, every step of the way. My taxes are not terribly complicated, but this product has helped me catch mistakes that I otherwise might have made.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Easy and a Great Program! This has been a very smooth experience! Very user friendly
Date published: 2021-03-16
Rated 1 out of 5 by from State Tax Return won't allow e-file While agents tried their best, my problem submitting the State return couldn't be found.I was told it was a software problem that would be addressed later. Also, in trying to change my email, I had to try to reset my account. My sending my Driver's License was rejected.
Date published: 2021-03-16
Rated 5 out of 5 by from Fast and easy Turbotax was really free, fast, simple, easy, answered all my questions.
Date published: 2021-03-16
Rated 5 out of 5 by from Ron was awesome!!!!! Ron helped me through filing my taxes !! Very good guy I would recommend him to anybody. A++++++
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is Essential TurboTax worked flawlessly this year. My one complaint is that I don't understand why it prints my federal tax form at the beginning and again at the end. Why is that? I couldn't find the explanation.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Works For me Easy to use, walks me through everything, has explanations for what I don't understand.
Date published: 2021-03-16
Rated 5 out of 5 by from Tuirbo tax is great! Fling isSo fast and easy, no worries and they had everything l need to file, will use it again..
Date published: 2021-03-16
Rated 4 out of 5 by from Turbotax Could Be Clearer I have been using TurboTax at home for at least 5-6 years. It is great to have the convenience of doing your taxes in the comfort of your home and at your own pace. However, I noticed this year (2020 version) that there were several questions and areas that were not explained clearly. I had to do more investigative work on my own to understand if I should complete certain areas for tax purposes. TurboTax could and should take the time to better clarify and explain each item. The links to click for more info. are helpful, but that does not appear everywhere.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6135
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from LOVE TURBO TAX Thank You you are life savers!! Saved me almost $6,000
Date published: 2021-03-16
Rated 5 out of 5 by from I love Turbo Tax! I've used Turbo Tax Web File for the last many years. It is extremely user friendly and informative, every step of the way. My taxes are not terribly complicated, but this product has helped me catch mistakes that I otherwise might have made.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Easy and a Great Program! This has been a very smooth experience! Very user friendly
Date published: 2021-03-16
Rated 1 out of 5 by from State Tax Return won't allow e-file While agents tried their best, my problem submitting the State return couldn't be found.I was told it was a software problem that would be addressed later. Also, in trying to change my email, I had to try to reset my account. My sending my Driver's License was rejected.
Date published: 2021-03-16
Rated 5 out of 5 by from Fast and easy Turbotax was really free, fast, simple, easy, answered all my questions.
Date published: 2021-03-16
Rated 5 out of 5 by from Ron was awesome!!!!! Ron helped me through filing my taxes !! Very good guy I would recommend him to anybody. A++++++
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is Essential TurboTax worked flawlessly this year. My one complaint is that I don't understand why it prints my federal tax form at the beginning and again at the end. Why is that? I couldn't find the explanation.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Works For me Easy to use, walks me through everything, has explanations for what I don't understand.
Date published: 2021-03-16
Rated 5 out of 5 by from Tuirbo tax is great! Fling isSo fast and easy, no worries and they had everything l need to file, will use it again..
Date published: 2021-03-16
Rated 4 out of 5 by from Turbotax Could Be Clearer I have been using TurboTax at home for at least 5-6 years. It is great to have the convenience of doing your taxes in the comfort of your home and at your own pace. However, I noticed this year (2020 version) that there were several questions and areas that were not explained clearly. I had to do more investigative work on my own to understand if I should complete certain areas for tax purposes. TurboTax could and should take the time to better clarify and explain each item. The links to click for more info. are helpful, but that does not appear everywhere.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6135