TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax seems to get better each year My only problem was TurboTax didn't think I had used it for 2019 but I did!!! I e-filed (it said I didn't) and the stored file was only partially there. I had to go back to 2018 to rebuild the tax records that were "lost" in the 2019. Fortunately, it turned out relatively easy to do (just time consuming).
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is thorough and easy to juse Gather your info first and then it is easy to enter all your data as Turbo Tax asks for it. It could not be simpler than that, Turbo Tax will see the info gets put in all the right places.
Date published: 2021-03-16
Rated 5 out of 5 by from Used for 6 years now without a glitch I feel I'm getting my maximum refund and the product is very easy to use.
Date published: 2021-03-16
Rated 5 out of 5 by from Taxes Done Made the process easy. Recommend highly. Will use again
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo Tax is better since I could file for free Using Turbo Tax was fairly easy. I hit a snag but was able to work through it.
Date published: 2021-03-16
Rated 5 out of 5 by from awesome It was AMAZING! It was very easy and TurboTax walked me through PERFECT!!
Date published: 2021-03-16
Rated 3 out of 5 by from Frustrating Very difficult to "correct" items highlighted in the review process for the 10099-B. The help FAQs was useless. First phone call got disconnected. Second phone call resolved the problem.
Date published: 2021-03-16
Rated 3 out of 5 by from NICE BUT EXPENSIVE! EASY TO USE. GREAT JOB OF IMPORTING INFORMATION. ADDED ADDITIONAL CHARGES TO RETURN UNEXPECTEDLY RIGHT AT THE END! ENDED UP PAYING TWICE THE COST OF THE SOFTWARE!
Date published: 2021-03-16
Rated 2 out of 5 by from 2020 Tax for Fed and state Everything went very well. Would like for State file to be included in price. Lot easier to file.
Date published: 2021-03-16
Rated 5 out of 5 by from User friendly!! Turbo Tax is extremely easy to use! They pretty much walk you through every step of the tax process, without sitting in front of an accountant. I use it every year!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6110
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax seems to get better each year My only problem was TurboTax didn't think I had used it for 2019 but I did!!! I e-filed (it said I didn't) and the stored file was only partially there. I had to go back to 2018 to rebuild the tax records that were "lost" in the 2019. Fortunately, it turned out relatively easy to do (just time consuming).
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is thorough and easy to juse Gather your info first and then it is easy to enter all your data as Turbo Tax asks for it. It could not be simpler than that, Turbo Tax will see the info gets put in all the right places.
Date published: 2021-03-16
Rated 5 out of 5 by from Used for 6 years now without a glitch I feel I'm getting my maximum refund and the product is very easy to use.
Date published: 2021-03-16
Rated 5 out of 5 by from Taxes Done Made the process easy. Recommend highly. Will use again
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo Tax is better since I could file for free Using Turbo Tax was fairly easy. I hit a snag but was able to work through it.
Date published: 2021-03-16
Rated 5 out of 5 by from awesome It was AMAZING! It was very easy and TurboTax walked me through PERFECT!!
Date published: 2021-03-16
Rated 3 out of 5 by from Frustrating Very difficult to "correct" items highlighted in the review process for the 10099-B. The help FAQs was useless. First phone call got disconnected. Second phone call resolved the problem.
Date published: 2021-03-16
Rated 3 out of 5 by from NICE BUT EXPENSIVE! EASY TO USE. GREAT JOB OF IMPORTING INFORMATION. ADDED ADDITIONAL CHARGES TO RETURN UNEXPECTEDLY RIGHT AT THE END! ENDED UP PAYING TWICE THE COST OF THE SOFTWARE!
Date published: 2021-03-16
Rated 2 out of 5 by from 2020 Tax for Fed and state Everything went very well. Would like for State file to be included in price. Lot easier to file.
Date published: 2021-03-16
Rated 5 out of 5 by from User friendly!! Turbo Tax is extremely easy to use! They pretty much walk you through every step of the tax process, without sitting in front of an accountant. I use it every year!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6110