TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Proficient My experience was good and the website was easy to access and helped me with any errors in my filing.
Date published: 2021-03-17
Rated 3 out of 5 by from Confused Difficult to delete information (that no longer applies) held over from prior year's return. Innocent Spouse continued to come up as a needed review - even though I indicated I was not going to file that form.
Date published: 2021-03-17
Rated 5 out of 5 by from Really easy to use I am filing taxes with Turbo tax for the 4 th year now, the tool is really easy to use. I really love it.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great! It was a really helpful tool to use for my taxes! Thanks!
Date published: 2021-03-17
Rated 5 out of 5 by from I Use turboTax every year I use TurboTax every time I file and I never regret.
Date published: 2021-03-17
Rated 2 out of 5 by from Very Mixed Feelings The product of Turbo Tax is pretty good. Easy enough to fill out and to file. Although some aspects were confusing. The customer service on the other hand, is by far one of the worst experiences I've had with my taxes. I was on hold for multiple hours without any connection to a specialist. It took me over 6 hours of calling to get connected with a customer support agent. Once I finally did talk to real people, two out of the three were unprofessional and unhelpful.
Date published: 2021-03-17
Rated 5 out of 5 by from Quick, easy and accurate! Quick, easy and accurate! This is my 7th year using Turbo Tax and I highly recommend it!
Date published: 2021-03-17
Rated 4 out of 5 by from Good Service Pretty straightforward that's all I can say. Straightforward.
Date published: 2021-03-17
Rated 3 out of 5 by from Too Pricey Considering the pandemic and lose of income prices should have been reduced. You file federal for free only, and then get hit with charges to e-file. Too much costs in my opinion.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo is the Best!! Turbo Tax is easy to use. The directions are complete and self explanatory. They take you through the process of filling out taxes step by step with answers to questions as you go. I definitely recommend Turbo Tax. Why pay someone to do what you can do yourself.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6107
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Proficient My experience was good and the website was easy to access and helped me with any errors in my filing.
Date published: 2021-03-17
Rated 3 out of 5 by from Confused Difficult to delete information (that no longer applies) held over from prior year's return. Innocent Spouse continued to come up as a needed review - even though I indicated I was not going to file that form.
Date published: 2021-03-17
Rated 5 out of 5 by from Really easy to use I am filing taxes with Turbo tax for the 4 th year now, the tool is really easy to use. I really love it.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great! It was a really helpful tool to use for my taxes! Thanks!
Date published: 2021-03-17
Rated 5 out of 5 by from I Use turboTax every year I use TurboTax every time I file and I never regret.
Date published: 2021-03-17
Rated 2 out of 5 by from Very Mixed Feelings The product of Turbo Tax is pretty good. Easy enough to fill out and to file. Although some aspects were confusing. The customer service on the other hand, is by far one of the worst experiences I've had with my taxes. I was on hold for multiple hours without any connection to a specialist. It took me over 6 hours of calling to get connected with a customer support agent. Once I finally did talk to real people, two out of the three were unprofessional and unhelpful.
Date published: 2021-03-17
Rated 5 out of 5 by from Quick, easy and accurate! Quick, easy and accurate! This is my 7th year using Turbo Tax and I highly recommend it!
Date published: 2021-03-17
Rated 4 out of 5 by from Good Service Pretty straightforward that's all I can say. Straightforward.
Date published: 2021-03-17
Rated 3 out of 5 by from Too Pricey Considering the pandemic and lose of income prices should have been reduced. You file federal for free only, and then get hit with charges to e-file. Too much costs in my opinion.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo is the Best!! Turbo Tax is easy to use. The directions are complete and self explanatory. They take you through the process of filling out taxes step by step with answers to questions as you go. I definitely recommend Turbo Tax. Why pay someone to do what you can do yourself.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6107