TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great Service The tax expert was very helpful. Happy to fill my taxes with turbotax.
Date published: 2021-04-27
Rated 5 out of 5 by from they are awesome agents are most helpful when I call for help...every time so far
Date published: 2021-04-27
Rated 5 out of 5 by from My Expert was AMAZING! All I can say is THANK YOU! I have used Turbo Tax in the past, but this was my first year filing as an overseas worker so I decided to use the Tax Expert service. My overall experience from start to finish was AMAZING. My expert, Paul, was knowledgable, kind, and patient. He went above and beyond in explaining the filing process and different tax documents I would need as a foreign worker. I honestly can not say enough positive things about him or my experience. For the first time in my life my taxes were easy and stress free. I would 100% recommend this service to anyone and will more than likely be using it again next year.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to follow, and quicly gets the job done. Very easy to file Federal and State returns ,
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax was EASIER than everyone said it was! Simple and fast! Read the question, type in your answer and click. Boom and it's done!
Date published: 2021-04-27
Rated 5 out of 5 by from 25 year customer We've used TurboTax exclusively for the last 25 years and are always pleased with the outcome. TurboTax just keeps getting better and easier to use.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy and Quick Throughout using TurboTax, any item I didn't understand had an explanation attached to it. This made filing easy and definitely kept my stress down, especially with this being my first time filing without any help.
Date published: 2021-04-27
Rated 4 out of 5 by from Easy Enough Had several issues trying to figure out what certain items were, esp when I pulled in accounts and software found issues. Staff was able to assist when called, though didn't always seem to understand the questions the tax form was asking for either.
Date published: 2021-04-27
Rated 3 out of 5 by from Necessary evil Not as easy as usual. There should be a way to use data from previous year if it the same. Some things that I do is redundant. I should get an email when there is an update. Then I could update it at my convenience, instead of having to wait when I want to use it.
Date published: 2021-04-27
Rated 3 out of 5 by from turbo tax is tedious and seems repeatative. I had a hard time signing back in each time. I am an old 76 y/o and computer skills are not my forte.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 6023
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service The tax expert was very helpful. Happy to fill my taxes with turbotax.
Date published: 2021-04-27
Rated 5 out of 5 by from they are awesome agents are most helpful when I call for help...every time so far
Date published: 2021-04-27
Rated 5 out of 5 by from My Expert was AMAZING! All I can say is THANK YOU! I have used Turbo Tax in the past, but this was my first year filing as an overseas worker so I decided to use the Tax Expert service. My overall experience from start to finish was AMAZING. My expert, Paul, was knowledgable, kind, and patient. He went above and beyond in explaining the filing process and different tax documents I would need as a foreign worker. I honestly can not say enough positive things about him or my experience. For the first time in my life my taxes were easy and stress free. I would 100% recommend this service to anyone and will more than likely be using it again next year.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to follow, and quicly gets the job done. Very easy to file Federal and State returns ,
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax was EASIER than everyone said it was! Simple and fast! Read the question, type in your answer and click. Boom and it's done!
Date published: 2021-04-27
Rated 5 out of 5 by from 25 year customer We've used TurboTax exclusively for the last 25 years and are always pleased with the outcome. TurboTax just keeps getting better and easier to use.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy and Quick Throughout using TurboTax, any item I didn't understand had an explanation attached to it. This made filing easy and definitely kept my stress down, especially with this being my first time filing without any help.
Date published: 2021-04-27
Rated 4 out of 5 by from Easy Enough Had several issues trying to figure out what certain items were, esp when I pulled in accounts and software found issues. Staff was able to assist when called, though didn't always seem to understand the questions the tax form was asking for either.
Date published: 2021-04-27
Rated 3 out of 5 by from Necessary evil Not as easy as usual. There should be a way to use data from previous year if it the same. Some things that I do is redundant. I should get an email when there is an update. Then I could update it at my convenience, instead of having to wait when I want to use it.
Date published: 2021-04-27
Rated 3 out of 5 by from turbo tax is tedious and seems repeatative. I had a hard time signing back in each time. I am an old 76 y/o and computer skills are not my forte.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 6023