TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent Great and so easy to use excellent prompts, easy to follow
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax really is awesome though I remember being petrified doing my taxes when I first became an adult. All My military buddies were recommending Turbo Tax and I see why. I've been using Turbo Tax exclusively for at least 10 years now and it somehow gets easier and easier. What I love now is when I have a question, TurboTax already knows most people may not understand, and the question I have is on screen with the answer 1 click away.
Date published: 2021-03-16
Rated 1 out of 5 by from Terrible user experience I keep getting into the same workflows over and over. It's never clear if clicking a button takes me back to redo a number of screens.
Date published: 2021-03-16
Rated 5 out of 5 by from Very Easy and Efficient Did my tax return in less than 45 minutes. Turbo Tax walked me through every step.
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome It was first time for me and it seemed easy. I will use this again next year.
Date published: 2021-03-16
Rated 5 out of 5 by from Wonderful TurboTax has guided me through the most difficult two tax years of my life. The small amount I pay to purchase the software is way more than worth it to avoid hiring a tax accountant or going to a firm to have my taxes prepared for me!
Date published: 2021-03-16
Rated 5 out of 5 by from I have used Turbo Tax for years. I am confident my Turbo Tax is wonderful. I am also a Quickbooks user for decades. I trust them completely.
Date published: 2021-03-16
Rated 5 out of 5 by from Awesomeness Always works better than the rest... I wish i hand more hands for more thumbs ups
Date published: 2021-03-16
Rated 2 out of 5 by from Meh, using more because of inertia over experience Tubotax is okay. There's no clear way to make sure you use the free service. I clicked no thanks or equivalent option while going through the process. I just had normal taxes with a W-2 to file and for the second year in a row there was a cost associated with my federal return filing. I mostly keep using turbo tax because for the most part it's easy and I've been doing it for years.
Date published: 2021-03-16
Rated 5 out of 5 by from great !! Great service. I recommend it to everyone. I was treated with respect. They took the time to make sure everything was accurate. I look forward to using this service next year !
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5943
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Great and so easy to use excellent prompts, easy to follow
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax really is awesome though I remember being petrified doing my taxes when I first became an adult. All My military buddies were recommending Turbo Tax and I see why. I've been using Turbo Tax exclusively for at least 10 years now and it somehow gets easier and easier. What I love now is when I have a question, TurboTax already knows most people may not understand, and the question I have is on screen with the answer 1 click away.
Date published: 2021-03-16
Rated 1 out of 5 by from Terrible user experience I keep getting into the same workflows over and over. It's never clear if clicking a button takes me back to redo a number of screens.
Date published: 2021-03-16
Rated 5 out of 5 by from Very Easy and Efficient Did my tax return in less than 45 minutes. Turbo Tax walked me through every step.
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome It was first time for me and it seemed easy. I will use this again next year.
Date published: 2021-03-16
Rated 5 out of 5 by from Wonderful TurboTax has guided me through the most difficult two tax years of my life. The small amount I pay to purchase the software is way more than worth it to avoid hiring a tax accountant or going to a firm to have my taxes prepared for me!
Date published: 2021-03-16
Rated 5 out of 5 by from I have used Turbo Tax for years. I am confident my Turbo Tax is wonderful. I am also a Quickbooks user for decades. I trust them completely.
Date published: 2021-03-16
Rated 5 out of 5 by from Awesomeness Always works better than the rest... I wish i hand more hands for more thumbs ups
Date published: 2021-03-16
Rated 2 out of 5 by from Meh, using more because of inertia over experience Tubotax is okay. There's no clear way to make sure you use the free service. I clicked no thanks or equivalent option while going through the process. I just had normal taxes with a W-2 to file and for the second year in a row there was a cost associated with my federal return filing. I mostly keep using turbo tax because for the most part it's easy and I've been doing it for years.
Date published: 2021-03-16
Rated 5 out of 5 by from great !! Great service. I recommend it to everyone. I was treated with respect. They took the time to make sure everything was accurate. I look forward to using this service next year !
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5943