TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to navigate through. I am pleased with my experience.
Date published: 2021-04-01
Rated 5 out of 5 by from GETS BETTER EVERY YEAR this product is allways getting easier and more informative each year. Highly recommend this product .
Date published: 2021-04-01
Rated 5 out of 5 by from Fast, Easy, Complete Covered all areas needed, This is all that I want to put in this block
Date published: 2021-04-01
Rated 4 out of 5 by from Tax Return Made Simple It was very simple to follow. I like the help suggested but very easy to go through.
Date published: 2021-04-01
Rated 5 out of 5 by from very easy great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-01
Rated 5 out of 5 by from Tax Time Helpful and clear. Allowed me to understand the process and ask questions.
Date published: 2021-04-01
Rated 5 out of 5 by from Seamless process! Got my taxes done in 30 minutes. It's super simple!
Date published: 2021-04-01
Rated 2 out of 5 by from diva turbo tax is too high taxes owed stated 30 and had to pay 120
Date published: 2021-04-01
Rated 2 out of 5 by from major issues I have used Turbo Tax every year since 2000, but support by phone this year was horrible compared to past years. I had major issues with the mortgage interest deduction this year but could not reach anyone to discuss it. Your robot operator kept asking for a nine digit code, and even though I bought the CD from Costco with phone support included, there was no nine digit code anywhere to be found. Terrible experience. I doubt I will use Turbo Tax next year because of it. Congrats. You greatly reduced calls to your agents, but you lost one loyal customer because of it.
Date published: 2021-04-01
Rated 5 out of 5 by from Sliced Bread Cannot Compare Before today I would have said the best convenience known to man was sliced bread. Today my mind was changed, nay, earth shattered would probably be a better term to describe todays experience.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 5943
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to navigate through. I am pleased with my experience.
Date published: 2021-04-01
Rated 5 out of 5 by from GETS BETTER EVERY YEAR this product is allways getting easier and more informative each year. Highly recommend this product .
Date published: 2021-04-01
Rated 5 out of 5 by from Fast, Easy, Complete Covered all areas needed, This is all that I want to put in this block
Date published: 2021-04-01
Rated 4 out of 5 by from Tax Return Made Simple It was very simple to follow. I like the help suggested but very easy to go through.
Date published: 2021-04-01
Rated 5 out of 5 by from very easy great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-01
Rated 5 out of 5 by from Tax Time Helpful and clear. Allowed me to understand the process and ask questions.
Date published: 2021-04-01
Rated 5 out of 5 by from Seamless process! Got my taxes done in 30 minutes. It's super simple!
Date published: 2021-04-01
Rated 2 out of 5 by from diva turbo tax is too high taxes owed stated 30 and had to pay 120
Date published: 2021-04-01
Rated 2 out of 5 by from major issues I have used Turbo Tax every year since 2000, but support by phone this year was horrible compared to past years. I had major issues with the mortgage interest deduction this year but could not reach anyone to discuss it. Your robot operator kept asking for a nine digit code, and even though I bought the CD from Costco with phone support included, there was no nine digit code anywhere to be found. Terrible experience. I doubt I will use Turbo Tax next year because of it. Congrats. You greatly reduced calls to your agents, but you lost one loyal customer because of it.
Date published: 2021-04-01
Rated 5 out of 5 by from Sliced Bread Cannot Compare Before today I would have said the best convenience known to man was sliced bread. Today my mind was changed, nay, earth shattered would probably be a better term to describe todays experience.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 5943