TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from I won't use TurboTax anymore. I'm not happy with the way you tricked me this year. It won't happen again.
Date published: 2022-02-28
Rated 5 out of 5 by from First time use - terrific I never realized how easy it was to file my somewhat complicated return. Even the prompts give you great confidence in the accuracy of the return you are filing. It has given me a greater knowledge of my taxes just checking the assembly of data collected by this software for my return
Date published: 2022-02-28
Rated 2 out of 5 by from Forced to Pay once already have information I inputted info and then was told I had to pay. This is not as advertised.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Product is easy to use and it answers lots of questions with easy to understand answers
Date published: 2022-02-28
Rated 5 out of 5 by from Best Tax Service Ever Easy to use, saves our info from the year previous making it so much easier to file the next year. We love it!
Date published: 2022-02-28
Rated 5 out of 5 by from awesome was very easy to prepare by doing it yourself vs someone else
Date published: 2022-02-28
Rated 3 out of 5 by from It is OK I am not out to make a great review. I only wish that the old paper forms were available as in the past.
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo tax was very helpful Turbo tax guided me right through. I literally just entered all my information.
Date published: 2022-02-28
Rated 5 out of 5 by from Love it!!! It makes it easy to complete my taxes. Thanks Turbo Tax
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Live Help was amazing! I like being able to use my phone to take pictures and submit records. I had some frustrations while filing, but my own doing. In my tired frustration, I reached out to Live Help twice tonight! Both times, I received a phone call within just a few minutes. Both times, I was thrilled with the help I received. Each woman was patient, friendly, and easily solved my problems! Thank you!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5903
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I won't use TurboTax anymore. I'm not happy with the way you tricked me this year. It won't happen again.
Date published: 2022-02-28
Rated 5 out of 5 by from First time use - terrific I never realized how easy it was to file my somewhat complicated return. Even the prompts give you great confidence in the accuracy of the return you are filing. It has given me a greater knowledge of my taxes just checking the assembly of data collected by this software for my return
Date published: 2022-02-28
Rated 2 out of 5 by from Forced to Pay once already have information I inputted info and then was told I had to pay. This is not as advertised.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Product is easy to use and it answers lots of questions with easy to understand answers
Date published: 2022-02-28
Rated 5 out of 5 by from Best Tax Service Ever Easy to use, saves our info from the year previous making it so much easier to file the next year. We love it!
Date published: 2022-02-28
Rated 5 out of 5 by from awesome was very easy to prepare by doing it yourself vs someone else
Date published: 2022-02-28
Rated 3 out of 5 by from It is OK I am not out to make a great review. I only wish that the old paper forms were available as in the past.
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo tax was very helpful Turbo tax guided me right through. I literally just entered all my information.
Date published: 2022-02-28
Rated 5 out of 5 by from Love it!!! It makes it easy to complete my taxes. Thanks Turbo Tax
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Live Help was amazing! I like being able to use my phone to take pictures and submit records. I had some frustrations while filing, but my own doing. In my tired frustration, I reached out to Live Help twice tonight! Both times, I received a phone call within just a few minutes. Both times, I was thrilled with the help I received. Each woman was patient, friendly, and easily solved my problems! Thank you!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5903