TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from had to say great its just f'n great ya dig on a scale from 0 to greatest i just cant even
Date published: 2021-04-12
Rated 5 out of 5 by from Good program!! When you request credit card information, state what it isn for (e-filing state return). This will eliminate confusion when the payment method is debit my bank account.
Date published: 2021-04-12
Rated 4 out of 5 by from Rate Thank you guys you have help so much and it make it so much easer
Date published: 2021-04-12
Rated 5 out of 5 by from Great Service No Complaints, very quick filing. Easy to understand instructions.
Date published: 2021-04-12
Rated 5 out of 5 by from Love TurboTax So easy to use. Tax preparation used to all day, even when we used a professional. Now it just takes a couple of hours.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax is getting better I hadn't used Turbotax for a number of years and found my re-introduction to be a positive experience. I always like to review the forms as I go, so I was frustrated that I couldn't. I discovered at the end of the process the forms were available after I paid.
Date published: 2021-04-12
Rated 5 out of 5 by from SO Easy I hate tax time, everything is written in some alien language. Turbotax makes things easier.
Date published: 2021-04-12
Rated 2 out of 5 by from Disappointed in this year's version We were very disappointed in this year's version. Most of our information was not really carried over from the prior year, and even though we have our accounts set up with Mint, we could not import data easily. In fact, the process was so cumbersome and the interface so awkward that we chose to enter our data manually. The most egregious fault of this year's version however, is that we were not prompted about IRA contributions for this year, and had we not known to go and look for the section, we might have missed the opportunity to include this year's contributions on our tax return, costing us THOUSANDS OF DOLLARS. This is not acceptable and needs to be addressed for next year.
Date published: 2021-04-12
Rated 5 out of 5 by from LOVE IT! LOVE IT! SO EASY SO EASY SO EASY SO EASY IS THIS 43 CHARACTERS? IT'S EASY
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Yes, you helped me. I made a mistake before and was able to resolve it and now need to run to the pst office and pull a letter out of circulation.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from had to say great its just f'n great ya dig on a scale from 0 to greatest i just cant even
Date published: 2021-04-12
Rated 5 out of 5 by from Good program!! When you request credit card information, state what it isn for (e-filing state return). This will eliminate confusion when the payment method is debit my bank account.
Date published: 2021-04-12
Rated 4 out of 5 by from Rate Thank you guys you have help so much and it make it so much easer
Date published: 2021-04-12
Rated 5 out of 5 by from Great Service No Complaints, very quick filing. Easy to understand instructions.
Date published: 2021-04-12
Rated 5 out of 5 by from Love TurboTax So easy to use. Tax preparation used to all day, even when we used a professional. Now it just takes a couple of hours.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax is getting better I hadn't used Turbotax for a number of years and found my re-introduction to be a positive experience. I always like to review the forms as I go, so I was frustrated that I couldn't. I discovered at the end of the process the forms were available after I paid.
Date published: 2021-04-12
Rated 5 out of 5 by from SO Easy I hate tax time, everything is written in some alien language. Turbotax makes things easier.
Date published: 2021-04-12
Rated 2 out of 5 by from Disappointed in this year's version We were very disappointed in this year's version. Most of our information was not really carried over from the prior year, and even though we have our accounts set up with Mint, we could not import data easily. In fact, the process was so cumbersome and the interface so awkward that we chose to enter our data manually. The most egregious fault of this year's version however, is that we were not prompted about IRA contributions for this year, and had we not known to go and look for the section, we might have missed the opportunity to include this year's contributions on our tax return, costing us THOUSANDS OF DOLLARS. This is not acceptable and needs to be addressed for next year.
Date published: 2021-04-12
Rated 5 out of 5 by from LOVE IT! LOVE IT! SO EASY SO EASY SO EASY SO EASY IS THIS 43 CHARACTERS? IT'S EASY
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Yes, you helped me. I made a mistake before and was able to resolve it and now need to run to the pst office and pull a letter out of circulation.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5833