TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is awesome TurboTax made filing taxes quick and easy. Just like last year.
Date published: 2021-03-27
Rated 5 out of 5 by from Pretty Darn Easy Even a bonehead like me can figure it out!!! Love it for the small business.
Date published: 2021-03-27
Rated 4 out of 5 by from turbo tax great experience doing this on this date of 03272021
Date published: 2021-03-27
Rated 4 out of 5 by from Simple and complete I found the process a bit confusing but seemed to come together when I completed the return.
Date published: 2021-03-27
Rated 3 out of 5 by from Got the Job Done. Downloading my old forms from online so they would import to this year was a pain. The directions didn't help and it took 20 minutes for me to fall my way through it. It also didn't auto import my kids ages which had I not caught made it so I got no credit for them. Maybe it would have been caught when turbotax did a check through but still.
Date published: 2021-03-27
Rated 5 out of 5 by from Easy Easy and affordable. It was easy to navigate and I liked that it considered many deductions
Date published: 2021-03-27
Rated 5 out of 5 by from Efficient and user friendly Turbo tax was easy to follow and efficient to file taxes quickly.
Date published: 2021-03-27
Rated 3 out of 5 by from Turbo Tax gets the job done, BUT I find the service to be slow. You are always UPDATING. I also think you may not be successfully SAVING all of the information. At the revue process I was being asked to fill in answers that I think I answered. Also, you could have questioned non answers at the prime moment. I have some bad info on record. You do not seem to have a way for me to correct it. example, I have a 1099R that has been recorded as a standard 1099. Finally, STOP PUTTING TRAPS FOR YOUR BENEFIT IN THE SOFTWARE.
Date published: 2021-03-27
Rated 2 out of 5 by from Turbo Tax Problematic for 2020 Turbo Tax was extremely hard to update this year. Kept giving error messages and would not update. Had to update manually and had to search internet to find out how. Extremely frustrating. Also it use to let you work on your taxes and do the update at the end. Much better than forcing an update at the beginning.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is easy and fast TT is easy and very helpful even for first time users. i have recommended TT to my peers at work.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome TurboTax made filing taxes quick and easy. Just like last year.
Date published: 2021-03-27
Rated 5 out of 5 by from Pretty Darn Easy Even a bonehead like me can figure it out!!! Love it for the small business.
Date published: 2021-03-27
Rated 4 out of 5 by from turbo tax great experience doing this on this date of 03272021
Date published: 2021-03-27
Rated 4 out of 5 by from Simple and complete I found the process a bit confusing but seemed to come together when I completed the return.
Date published: 2021-03-27
Rated 3 out of 5 by from Got the Job Done. Downloading my old forms from online so they would import to this year was a pain. The directions didn't help and it took 20 minutes for me to fall my way through it. It also didn't auto import my kids ages which had I not caught made it so I got no credit for them. Maybe it would have been caught when turbotax did a check through but still.
Date published: 2021-03-27
Rated 5 out of 5 by from Easy Easy and affordable. It was easy to navigate and I liked that it considered many deductions
Date published: 2021-03-27
Rated 5 out of 5 by from Efficient and user friendly Turbo tax was easy to follow and efficient to file taxes quickly.
Date published: 2021-03-27
Rated 3 out of 5 by from Turbo Tax gets the job done, BUT I find the service to be slow. You are always UPDATING. I also think you may not be successfully SAVING all of the information. At the revue process I was being asked to fill in answers that I think I answered. Also, you could have questioned non answers at the prime moment. I have some bad info on record. You do not seem to have a way for me to correct it. example, I have a 1099R that has been recorded as a standard 1099. Finally, STOP PUTTING TRAPS FOR YOUR BENEFIT IN THE SOFTWARE.
Date published: 2021-03-27
Rated 2 out of 5 by from Turbo Tax Problematic for 2020 Turbo Tax was extremely hard to update this year. Kept giving error messages and would not update. Had to update manually and had to search internet to find out how. Extremely frustrating. Also it use to let you work on your taxes and do the update at the end. Much better than forcing an update at the beginning.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is easy and fast TT is easy and very helpful even for first time users. i have recommended TT to my peers at work.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5803