TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from GREAT TO DO AT HOME Do not have to leave the house. Easy to follow the instructions
Date published: 2022-03-03
Rated 5 out of 5 by from Great and easy to use Have used turbo taxes for years. supper easy and have taught both my kids how to do their taxes with it.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax Review Premier Confidence of the accuracy is what makes me return to this product to use to be accurate and safe and timely.
Date published: 2022-03-03
Rated 2 out of 5 by from Very disappointed longtime customer I am increasingly disappointed with TurboTax. I have used this program for years and used to rave about it and recommended it to everyone I knew. I feel less and less confident about using this program. I also feel I am trying to be sold things I don't need every step of the way. This is the last year I plan to use TurboTax. I don't think I got the best refund I could have and also feel I'm being forced to pay extensive, unnecessary fees. Shame on you, TurboTax.
Date published: 2022-03-03
Rated 5 out of 5 by from So Easy Have been using Turbo Tax for several years. Easy to follow and saves you a lot of money
Date published: 2022-03-03
Rated 4 out of 5 by from none the turbo tax expert was very friendly and helpful.
Date published: 2022-03-03
Rated 5 out of 5 by from Lost count how long it's been... Been using TurboTax for at least 10 years or so, I honestly think I had a different app at first and when the next year rolled around TurboTax came up and I've stuck with them since. Usually use the app but this year was wild so paid for the expert and she was AMAZING. Everyone always is in the LIVE help whether you pay for the 24 hour-they-do-it-all service or just the help-me-with-this-one-thing chatters, love them all! :) <3
Date published: 2022-03-03
Rated 5 out of 5 by from User Friendly Easy to use and helped me get a nice refund--perfect!
Date published: 2022-03-03
Rated 5 out of 5 by from Great Job Great experience! Easy to maneuver through the screens.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax is awesome a breeze to use, stepped me through everything i needed to file, couldn't be easier
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT TO DO AT HOME Do not have to leave the house. Easy to follow the instructions
Date published: 2022-03-03
Rated 5 out of 5 by from Great and easy to use Have used turbo taxes for years. supper easy and have taught both my kids how to do their taxes with it.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax Review Premier Confidence of the accuracy is what makes me return to this product to use to be accurate and safe and timely.
Date published: 2022-03-03
Rated 2 out of 5 by from Very disappointed longtime customer I am increasingly disappointed with TurboTax. I have used this program for years and used to rave about it and recommended it to everyone I knew. I feel less and less confident about using this program. I also feel I am trying to be sold things I don't need every step of the way. This is the last year I plan to use TurboTax. I don't think I got the best refund I could have and also feel I'm being forced to pay extensive, unnecessary fees. Shame on you, TurboTax.
Date published: 2022-03-03
Rated 5 out of 5 by from So Easy Have been using Turbo Tax for several years. Easy to follow and saves you a lot of money
Date published: 2022-03-03
Rated 4 out of 5 by from none the turbo tax expert was very friendly and helpful.
Date published: 2022-03-03
Rated 5 out of 5 by from Lost count how long it's been... Been using TurboTax for at least 10 years or so, I honestly think I had a different app at first and when the next year rolled around TurboTax came up and I've stuck with them since. Usually use the app but this year was wild so paid for the expert and she was AMAZING. Everyone always is in the LIVE help whether you pay for the 24 hour-they-do-it-all service or just the help-me-with-this-one-thing chatters, love them all! :) <3
Date published: 2022-03-03
Rated 5 out of 5 by from User Friendly Easy to use and helped me get a nice refund--perfect!
Date published: 2022-03-03
Rated 5 out of 5 by from Great Job Great experience! Easy to maneuver through the screens.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax is awesome a breeze to use, stepped me through everything i needed to file, couldn't be easier
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5803