TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 2 out of 5 by from efile didnt work at all in 2019,failing again 2020 efile (1040s)didnt work at all in 2019, and turbo tax didnt even notify me of the failure! failing again 2020 after being accepted 3 weeks ago
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo Tax was late with action efile de i spent a few hours and was given Order Number SFDCCA146565568 on March 16 for 0 $ to e file De 2020 Return. I Ended up being Charged $25 on my Credit Card to efile on 03/19/2021.
Date published: 2021-03-19
Rated 3 out of 5 by from Wrong due date The federal tax is due May 17, 2021. Why hasn't Turbo Tax updated the date?
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo TAX IS GREAT! Using for over 15 years it gets better every year!!!!
Date published: 2021-03-19
Rated 5 out of 5 by from Love TurboTax We had a unique wage filing in 2020 due to retirement. Spoke with Live support (Aquilla and her team) for over an hour. They were wonderful! Helped figure out the proper way to file and finish our return. Very pleased!!!
Date published: 2021-03-19
Rated 5 out of 5 by from Use it every year I have used TurboTax for many years. Our finances have progressed to the point that I would have to hire a CPA if I did not have this program. It is clear and easy to use. It does everything one needs! I am happy to save money on tax prep and keep our finances private. I highly recommend it!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax was relly good. Very easy to access information and work through the program.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax was Great! It works really well and it's easy to use. hate all the steps to end it!!!!
Date published: 2021-03-19
Rated 5 out of 5 by from Unblievable!!! Easy to follow and most of all it's free. Was self explanatory and well organized and prepared, fabulous, wouldn't use anything else. Thank you all.
Date published: 2021-03-19
Rated 5 out of 5 by from Lab Manager I had an issue with the taxes this year and I call Turbo tax and Wilma was awesome
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5709
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from efile didnt work at all in 2019,failing again 2020 efile (1040s)didnt work at all in 2019, and turbo tax didnt even notify me of the failure! failing again 2020 after being accepted 3 weeks ago
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo Tax was late with action efile de i spent a few hours and was given Order Number SFDCCA146565568 on March 16 for 0 $ to e file De 2020 Return. I Ended up being Charged $25 on my Credit Card to efile on 03/19/2021.
Date published: 2021-03-19
Rated 3 out of 5 by from Wrong due date The federal tax is due May 17, 2021. Why hasn't Turbo Tax updated the date?
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo TAX IS GREAT! Using for over 15 years it gets better every year!!!!
Date published: 2021-03-19
Rated 5 out of 5 by from Love TurboTax We had a unique wage filing in 2020 due to retirement. Spoke with Live support (Aquilla and her team) for over an hour. They were wonderful! Helped figure out the proper way to file and finish our return. Very pleased!!!
Date published: 2021-03-19
Rated 5 out of 5 by from Use it every year I have used TurboTax for many years. Our finances have progressed to the point that I would have to hire a CPA if I did not have this program. It is clear and easy to use. It does everything one needs! I am happy to save money on tax prep and keep our finances private. I highly recommend it!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax was relly good. Very easy to access information and work through the program.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax was Great! It works really well and it's easy to use. hate all the steps to end it!!!!
Date published: 2021-03-19
Rated 5 out of 5 by from Unblievable!!! Easy to follow and most of all it's free. Was self explanatory and well organized and prepared, fabulous, wouldn't use anything else. Thank you all.
Date published: 2021-03-19
Rated 5 out of 5 by from Lab Manager I had an issue with the taxes this year and I call Turbo tax and Wilma was awesome
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5709