TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy to use User friendly easy to use. Easy step by step instructions.
Date published: 2023-01-24
Rated 5 out of 5 by from Easy, breezy It was fast it took less than thirty minutes to complete. It was easy breezy. I would recommend using this product to any one who not want to pay a lot of money to prepare your taxes. Do it yourself.
Date published: 2023-01-24
Rated 5 out of 5 by from So easy I did them on my phone Fast and easy. Not the least expensive, but easy and fast.
Date published: 2023-01-24
Rated 5 out of 5 by from Does a really good job of explaining things. I was scared because this my first year using 1099, but i trust TurboTax. Been doing my taxes with them since 2016 never had a issue or problem getting my return and it really is easy to do it yourself and they are cheaper then going into a store front, to have them prepared.
Date published: 2023-01-24
Rated 2 out of 5 by from Turbo tax is okay. I liked that i could easily file my taxes, what i didn't like was that there were hidden fee's like the fact that you can not file for any type of tax credit unless you file with the deluxe which is more expensive and also you have to pay for it to take the fee's out of your tax return instead of paying up front. Last year everything was free and all the years before i had applied with turbo tax since i was 21 and now i'm 28 and all of a sudden there are all these fee's. Either way i wouldn't have minded if i was informed before hand but unfortunately that wasn't the case.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is the EASIEST way to file taxes!! This is my 8th year with TurboTax. It walks you thru every single step & you have experts to help.
Date published: 2023-01-24
Rated 5 out of 5 by from Great job Turbo Tax! Process is easy and streamlined. Couldn't ask for more!
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is helpful and Convenient! This is my third year using TurboTax, and there is a specific reason for that. I prefer to do my taxes myself, but I by no means claim to be the smartest person in the world. Knowing that I take advantage of many of TurboTax's tools and guides, and this year I even sought assistance from Benneda, one of the Live Assistants, who was beyond helpful. Three years down, and I look forward to a fourth one next year!
Date published: 2023-01-24
Rated 5 out of 5 by from Filing with TURBOTAX IS ALWAYS A BREEZE Always love to use this site.. very useful and very fast.
Date published: 2023-01-24
Rated 5 out of 5 by from Fast and easy Really fast and easy, also very helpful to have TurboTax as a tool to fill easy tax returns.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 5698
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Easy to use User friendly easy to use. Easy step by step instructions.
Date published: 2023-01-24
Rated 5 out of 5 by from Easy, breezy It was fast it took less than thirty minutes to complete. It was easy breezy. I would recommend using this product to any one who not want to pay a lot of money to prepare your taxes. Do it yourself.
Date published: 2023-01-24
Rated 5 out of 5 by from So easy I did them on my phone Fast and easy. Not the least expensive, but easy and fast.
Date published: 2023-01-24
Rated 5 out of 5 by from Does a really good job of explaining things. I was scared because this my first year using 1099, but i trust TurboTax. Been doing my taxes with them since 2016 never had a issue or problem getting my return and it really is easy to do it yourself and they are cheaper then going into a store front, to have them prepared.
Date published: 2023-01-24
Rated 2 out of 5 by from Turbo tax is okay. I liked that i could easily file my taxes, what i didn't like was that there were hidden fee's like the fact that you can not file for any type of tax credit unless you file with the deluxe which is more expensive and also you have to pay for it to take the fee's out of your tax return instead of paying up front. Last year everything was free and all the years before i had applied with turbo tax since i was 21 and now i'm 28 and all of a sudden there are all these fee's. Either way i wouldn't have minded if i was informed before hand but unfortunately that wasn't the case.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is the EASIEST way to file taxes!! This is my 8th year with TurboTax. It walks you thru every single step & you have experts to help.
Date published: 2023-01-24
Rated 5 out of 5 by from Great job Turbo Tax! Process is easy and streamlined. Couldn't ask for more!
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is helpful and Convenient! This is my third year using TurboTax, and there is a specific reason for that. I prefer to do my taxes myself, but I by no means claim to be the smartest person in the world. Knowing that I take advantage of many of TurboTax's tools and guides, and this year I even sought assistance from Benneda, one of the Live Assistants, who was beyond helpful. Three years down, and I look forward to a fourth one next year!
Date published: 2023-01-24
Rated 5 out of 5 by from Filing with TURBOTAX IS ALWAYS A BREEZE Always love to use this site.. very useful and very fast.
Date published: 2023-01-24
Rated 5 out of 5 by from Fast and easy Really fast and easy, also very helpful to have TurboTax as a tool to fill easy tax returns.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 5698