TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax makes filing so easy and great I love how TurboTax helps me every year to file my tax return while I have little actual knowledge - the advise and tips are so helpful, I couldn't do it without it. Big thanks!
Date published: 2023-03-26
Rated 3 out of 5 by from Slightly more buggy than last year Generally a great product. Slightly buggier than previous years -- lots of question loops and "needs review" that does not get fixed upon review. As other software starts to catch up, TurboTax will need more feature differentiation, stability, and value to get 5 stars from me
Date published: 2023-03-26
Rated 3 out of 5 by from Stop overcharging!! Turbotax is great but way too expensive, worse than IRS. Charging us full fees for simple foreign savings can be avoided
Date published: 2023-03-26
Rated 3 out of 5 by from weakness in the nebraska return I made $700 as a non resident of Nebraska, they witheld $47. When I filed with turbotax there was no option to enter the witheld amount. I had to go to the forms section and go through each line to find the line to put in the $47 witheld. It then calculated properly, But the missing question is "enter the amount witheld from your income" is a big mistake by turbotax.
Date published: 2023-03-26
Rated 1 out of 5 by from Costco Version has no crypto section Costco version doesn't have crypto section as supposed to online version. This was confirmed by customer service.
Date published: 2023-03-26
Rated 4 out of 5 by from Ruth & Leon 2023 Tax Returns You have a good product for filing taxes. I like it. I do not like your attempting to sell my more product which I do not want or need. Especially when I just want only to file taxes. Your search and help tools need improvement. They each misinterpret most inquiries I type in. Once I type in something that is adequately interpreted, The information is vague and usually insufficient. You need to improve your knowledge of timber sales and investment.
Date published: 2023-03-26
Rated 1 out of 5 by from TurboTax is too expensive TurboTax is too expensive. All of the graphics, though cute, add nothing to the process and should be eliminated. The up-selling is also very off putting. I want to file my taxes quickly, easily and at not have to pay too much. TaxCut did the job for years but since is was discontinued I've used Turbo Tax. Next year I'm looking for another way.
Date published: 2023-03-26
Rated 3 out of 5 by from T I've been using Turbo Tax for years. This year the program was so wonky and slow that I'll look for an alternative next year. Also, Turbo Tax does not handle foreign tax withholding and credit for foreign tax.
Date published: 2023-03-26
Rated 4 out of 5 by from Misleading at beginning I thought I was doing the free return and got to the end and it cost me $178.00. I hit free return at the beginning.???? Not sure what happened. Product was fine and answers to questions was helpful.
Date published: 2023-03-26
Rated 3 out of 5 by from Too Expensive Lower fees for people who make lower incomes please
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5695
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax makes filing so easy and great I love how TurboTax helps me every year to file my tax return while I have little actual knowledge - the advise and tips are so helpful, I couldn't do it without it. Big thanks!
Date published: 2023-03-26
Rated 3 out of 5 by from Slightly more buggy than last year Generally a great product. Slightly buggier than previous years -- lots of question loops and "needs review" that does not get fixed upon review. As other software starts to catch up, TurboTax will need more feature differentiation, stability, and value to get 5 stars from me
Date published: 2023-03-26
Rated 3 out of 5 by from Stop overcharging!! Turbotax is great but way too expensive, worse than IRS. Charging us full fees for simple foreign savings can be avoided
Date published: 2023-03-26
Rated 3 out of 5 by from weakness in the nebraska return I made $700 as a non resident of Nebraska, they witheld $47. When I filed with turbotax there was no option to enter the witheld amount. I had to go to the forms section and go through each line to find the line to put in the $47 witheld. It then calculated properly, But the missing question is "enter the amount witheld from your income" is a big mistake by turbotax.
Date published: 2023-03-26
Rated 1 out of 5 by from Costco Version has no crypto section Costco version doesn't have crypto section as supposed to online version. This was confirmed by customer service.
Date published: 2023-03-26
Rated 4 out of 5 by from Ruth & Leon 2023 Tax Returns You have a good product for filing taxes. I like it. I do not like your attempting to sell my more product which I do not want or need. Especially when I just want only to file taxes. Your search and help tools need improvement. They each misinterpret most inquiries I type in. Once I type in something that is adequately interpreted, The information is vague and usually insufficient. You need to improve your knowledge of timber sales and investment.
Date published: 2023-03-26
Rated 1 out of 5 by from TurboTax is too expensive TurboTax is too expensive. All of the graphics, though cute, add nothing to the process and should be eliminated. The up-selling is also very off putting. I want to file my taxes quickly, easily and at not have to pay too much. TaxCut did the job for years but since is was discontinued I've used Turbo Tax. Next year I'm looking for another way.
Date published: 2023-03-26
Rated 3 out of 5 by from T I've been using Turbo Tax for years. This year the program was so wonky and slow that I'll look for an alternative next year. Also, Turbo Tax does not handle foreign tax withholding and credit for foreign tax.
Date published: 2023-03-26
Rated 4 out of 5 by from Misleading at beginning I thought I was doing the free return and got to the end and it cost me $178.00. I hit free return at the beginning.???? Not sure what happened. Product was fine and answers to questions was helpful.
Date published: 2023-03-26
Rated 3 out of 5 by from Too Expensive Lower fees for people who make lower incomes please
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5695