TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is awesome!! I had no trouble using turbo tax, everything was self explanatory I will not go back to using my old tax service, and prices were much cheaper
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty easy, some things didn't work Everything was easy and smooth until it came to my "review" where it kept telling me that my State ID number was wrong when it was not- and did not give me any directions on how to fix it. Kind of frustrating that the only way to file State taxes because of that was by mail. Other than that it was good.
Date published: 2022-02-28
Rated 5 out of 5 by from Bit Pricey but the Live service is great... TurboTax has vastly improved their platform year over year. The cost associated with the product is a bit steep but the increased Audit protection and Live consultants is well worth the extra cost to be rest assured.
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to use Turbo tax is easy to use and is fast and secure. I just wish the prices were lower especially since I'm doing it all.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use. Turbo Tax makes filing taxes easy! The system is easy to follow and I feel confident that it is processing the information that I inputted correctly.
Date published: 2022-02-28
Rated 4 out of 5 by from Great Way to do Your Taxes I have mostly used Turbo Tax for preparing my returns I was self-employed, so I felt it was a good way to do them. This will be my last year of being self-employed. There was some difficulty with the 1095-C form. Turbo Tax had no provision to handle that form only the 1095 A form. This provision should have dealt with in the program itself the option to choose between the two forms. Alot of people have had issues with this. Returns rejected by the IRS. Just sent mine in had to hit transmit button several times. Still waiting to see how things go. I did look at H&R Block as well looks like they had the same issue. Since I had Turbo Tax and return almost completed, I stayed with Turbo Tax. I still would recommend the product .
Date published: 2022-02-28
Rated 5 out of 5 by from enjoyed the to the point requirements x I had to start all over, cause I didn't get my last year turbo tax transfered as it was / supposed to my new PC/
Date published: 2022-02-28
Rated 5 out of 5 by from Sweet nice, turbo tax insists that i write out 49 additional character
Date published: 2022-02-28
Rated 1 out of 5 by from Charged for federal but was supposed to be free Was charged for federal simple form and they would not refund my money! Never again!
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use Ability to use and refer to prior year's returns provides continuity
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5695
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome!! I had no trouble using turbo tax, everything was self explanatory I will not go back to using my old tax service, and prices were much cheaper
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty easy, some things didn't work Everything was easy and smooth until it came to my "review" where it kept telling me that my State ID number was wrong when it was not- and did not give me any directions on how to fix it. Kind of frustrating that the only way to file State taxes because of that was by mail. Other than that it was good.
Date published: 2022-02-28
Rated 5 out of 5 by from Bit Pricey but the Live service is great... TurboTax has vastly improved their platform year over year. The cost associated with the product is a bit steep but the increased Audit protection and Live consultants is well worth the extra cost to be rest assured.
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to use Turbo tax is easy to use and is fast and secure. I just wish the prices were lower especially since I'm doing it all.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use. Turbo Tax makes filing taxes easy! The system is easy to follow and I feel confident that it is processing the information that I inputted correctly.
Date published: 2022-02-28
Rated 4 out of 5 by from Great Way to do Your Taxes I have mostly used Turbo Tax for preparing my returns I was self-employed, so I felt it was a good way to do them. This will be my last year of being self-employed. There was some difficulty with the 1095-C form. Turbo Tax had no provision to handle that form only the 1095 A form. This provision should have dealt with in the program itself the option to choose between the two forms. Alot of people have had issues with this. Returns rejected by the IRS. Just sent mine in had to hit transmit button several times. Still waiting to see how things go. I did look at H&R Block as well looks like they had the same issue. Since I had Turbo Tax and return almost completed, I stayed with Turbo Tax. I still would recommend the product .
Date published: 2022-02-28
Rated 5 out of 5 by from enjoyed the to the point requirements x I had to start all over, cause I didn't get my last year turbo tax transfered as it was / supposed to my new PC/
Date published: 2022-02-28
Rated 5 out of 5 by from Sweet nice, turbo tax insists that i write out 49 additional character
Date published: 2022-02-28
Rated 1 out of 5 by from Charged for federal but was supposed to be free Was charged for federal simple form and they would not refund my money! Never again!
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use Ability to use and refer to prior year's returns provides continuity
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5695