TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Super Easy! I have used TurboTax for 3 years now and they've made it absolutely painless. Took me 30 minutes at the most. Will remain a loyal customer for many years.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax makes it simple Recieved prompt service from professionals and all questions answered thoroughly
Date published: 2022-03-01
Rated 2 out of 5 by from Technical unresolved issues requires- work-around Two technical issues remain within the TurboTax online download software copy that I purchased. 1. MFJ donations up to 600 were limited to 300. A generalized input was required... not the specific donation listings. 2. 1099-MISC inputs for rent had to be input as royalty... software would not all both rent and royalty inputs. - And further: Corrections to Federal tax return did not automatically re-populate on the OK State tax return. Manual intervention was required. - The two issues above were discussed by phone with a TurboTax specialist for hours without successful resolution
Date published: 2022-03-01
Rated 1 out of 5 by from BAD Says free, but then right at the end, they make you upgrade and pay over $150 dollars just to calculate the unemployment you received. Its unemployment, we all struggled last year and yet here comes turbo tax making you pay-up.
Date published: 2022-03-01
Rated 5 out of 5 by from OUTSTANDING WORKED JUST LIKE A CHARM! THEY MAKE IT EASY & THE WHOLE PROCESS WAS SMOOTH, QUICK, EASY! THANK GOD FOR THE TURBO TAX PLATFORM!
Date published: 2022-03-01
Rated 5 out of 5 by from good deal had some trouble job change but eventually all went
Date published: 2022-03-01
Rated 4 out of 5 by from Turbo Tax is awesome for crypto filing!! Turbo Tax allows you to import your crypto and security statements directly into your tax return!! I was using another tax filing site for many years and was very happy with their system, but would have had to enter EVERY SINGLE crypto transaction for the year manually. Turbo Tax seems pricier than some of their competitors, but if you have a ridiculous number of crypto/stock transaction like I did, you may also find it worth it in the end for their importing capabilities.
Date published: 2022-03-01
Rated 5 out of 5 by from Love using TurboTax This year's experience was "painless" and very efficient! Highly recommend!
Date published: 2022-03-01
Rated 5 out of 5 by from very accessible Turbo Tax is quick and easy to see past tax information and I could chat with a representative in less than 5 minutes.
Date published: 2022-03-01
Rated 5 out of 5 by from SUPER EASY TO USE TURBO TAX IS SIMPLE AND EASY. I FEEL SECURE THAT MY INFORMATION HAS BEEN ENTERED CORRECTLY!
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5649
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Easy! I have used TurboTax for 3 years now and they've made it absolutely painless. Took me 30 minutes at the most. Will remain a loyal customer for many years.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax makes it simple Recieved prompt service from professionals and all questions answered thoroughly
Date published: 2022-03-01
Rated 2 out of 5 by from Technical unresolved issues requires- work-around Two technical issues remain within the TurboTax online download software copy that I purchased. 1. MFJ donations up to 600 were limited to 300. A generalized input was required... not the specific donation listings. 2. 1099-MISC inputs for rent had to be input as royalty... software would not all both rent and royalty inputs. - And further: Corrections to Federal tax return did not automatically re-populate on the OK State tax return. Manual intervention was required. - The two issues above were discussed by phone with a TurboTax specialist for hours without successful resolution
Date published: 2022-03-01
Rated 1 out of 5 by from BAD Says free, but then right at the end, they make you upgrade and pay over $150 dollars just to calculate the unemployment you received. Its unemployment, we all struggled last year and yet here comes turbo tax making you pay-up.
Date published: 2022-03-01
Rated 5 out of 5 by from OUTSTANDING WORKED JUST LIKE A CHARM! THEY MAKE IT EASY & THE WHOLE PROCESS WAS SMOOTH, QUICK, EASY! THANK GOD FOR THE TURBO TAX PLATFORM!
Date published: 2022-03-01
Rated 5 out of 5 by from good deal had some trouble job change but eventually all went
Date published: 2022-03-01
Rated 4 out of 5 by from Turbo Tax is awesome for crypto filing!! Turbo Tax allows you to import your crypto and security statements directly into your tax return!! I was using another tax filing site for many years and was very happy with their system, but would have had to enter EVERY SINGLE crypto transaction for the year manually. Turbo Tax seems pricier than some of their competitors, but if you have a ridiculous number of crypto/stock transaction like I did, you may also find it worth it in the end for their importing capabilities.
Date published: 2022-03-01
Rated 5 out of 5 by from Love using TurboTax This year's experience was "painless" and very efficient! Highly recommend!
Date published: 2022-03-01
Rated 5 out of 5 by from very accessible Turbo Tax is quick and easy to see past tax information and I could chat with a representative in less than 5 minutes.
Date published: 2022-03-01
Rated 5 out of 5 by from SUPER EASY TO USE TURBO TAX IS SIMPLE AND EASY. I FEEL SECURE THAT MY INFORMATION HAS BEEN ENTERED CORRECTLY!
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5649