TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from This is the 1st year having problems with turbo tX I've used turbo tax for the last 10 years I've never had a issue till this year. I used full service. I will do them myself next year. The lady this year was hard to get a hold of took days for response I am very disappointed. The lady who I got for full service last year was amazing she made time for me. Answered all my questions and wad quick about everything. This year was the opposite. So ill continue myself next year. Maybe try something new.
Date published: 2022-03-01
Rated 5 out of 5 by from Love this software! Year after Year, easy to use, answers all my questions
Date published: 2022-03-01
Rated 4 out of 5 by from Very helpful I just finished. Theres a lot of questions and answers which were helpful.
Date published: 2022-03-01
Rated 5 out of 5 by from Works Great Using Turbo Tax is quick and easy. It allows me the confidence to complete and file my own taxes.
Date published: 2022-03-01
Rated 5 out of 5 by from My dependance on Turbo Tax Turbo Tax gives me the opportunity using estimated receipts to see my tax exposure early in the tax season. Great for planning. Been using Turbo Tax for over 15 years.
Date published: 2022-03-01
Rated 5 out of 5 by from Have used it a number of years. Easy to file. Easy use. Find it a breeze to follow. Buy it at local Office Depot.
Date published: 2022-03-01
Rated 2 out of 5 by from Clunky and Old You can tell they put in the minimum amount of effort required to cut costs so they could make the most profit from this. It is ridiculously confusing with zero useful help and hidden fees throughout (e.g. bought free state and yet have to pay for e-file). Do not recommend and will not use in the future.
Date published: 2022-03-01
Rated 5 out of 5 by from Always the best! been using TurboTax since the days of the IBC PC/XT! always makes it easy!
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax is the best! Thank you turbo tax for helping me file & putting me in the right position
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is awesome and so was my expert Ms. Dora was wonderful. I like how she asked questions to ensure she could get us the best return possible.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5640
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This is the 1st year having problems with turbo tX I've used turbo tax for the last 10 years I've never had a issue till this year. I used full service. I will do them myself next year. The lady this year was hard to get a hold of took days for response I am very disappointed. The lady who I got for full service last year was amazing she made time for me. Answered all my questions and wad quick about everything. This year was the opposite. So ill continue myself next year. Maybe try something new.
Date published: 2022-03-01
Rated 5 out of 5 by from Love this software! Year after Year, easy to use, answers all my questions
Date published: 2022-03-01
Rated 4 out of 5 by from Very helpful I just finished. Theres a lot of questions and answers which were helpful.
Date published: 2022-03-01
Rated 5 out of 5 by from Works Great Using Turbo Tax is quick and easy. It allows me the confidence to complete and file my own taxes.
Date published: 2022-03-01
Rated 5 out of 5 by from My dependance on Turbo Tax Turbo Tax gives me the opportunity using estimated receipts to see my tax exposure early in the tax season. Great for planning. Been using Turbo Tax for over 15 years.
Date published: 2022-03-01
Rated 5 out of 5 by from Have used it a number of years. Easy to file. Easy use. Find it a breeze to follow. Buy it at local Office Depot.
Date published: 2022-03-01
Rated 2 out of 5 by from Clunky and Old You can tell they put in the minimum amount of effort required to cut costs so they could make the most profit from this. It is ridiculously confusing with zero useful help and hidden fees throughout (e.g. bought free state and yet have to pay for e-file). Do not recommend and will not use in the future.
Date published: 2022-03-01
Rated 5 out of 5 by from Always the best! been using TurboTax since the days of the IBC PC/XT! always makes it easy!
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax is the best! Thank you turbo tax for helping me file & putting me in the right position
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is awesome and so was my expert Ms. Dora was wonderful. I like how she asked questions to ensure she could get us the best return possible.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5640