TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from super user friendly I liked how it was easy to use and wasn't overly complicated.
Date published: 2021-03-20
Rated 5 out of 5 by from It doesn't get an easier than using Turbo Tax. Turbo Tax took me step by step from the begining to the end. It imported my previous year's tax information into this year's program and guided me through every part of the process. All the while it compared my last years entries to what would be needed for this year. I've been using Turbo Tax since 1997 and I highly recommend it.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax Easy to Use - fantastic First time user, couldn't have been a better experience. Easy to use, the help functions were great. Definitely will use again next year
Date published: 2021-03-20
Rated 5 out of 5 by from I will always use Turbotax Turbo tax always makes it very easy and simple to get it done right.
Date published: 2021-03-20
Rated 5 out of 5 by from Simple, good FAQs, lacks solid form viewing I found the software very easy to use. The FAQs and Help answers have improved and clarify most common questions. The software (on line) lacks the ability to toggle between the questionnaire and the tax forms prior to filing. This was a useful tool in previous versions and can eliminate the question I ask myself frequently, "how did they come up with that answer?"
Date published: 2021-03-20
Rated 4 out of 5 by from AWESOME engaged with tax expert and great experience. i was helped
Date published: 2021-03-20
Rated 5 out of 5 by from Great! TurboTax was great! It was very simple and easy to use!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is wonderful I was really worried about this year's taxes. My hubby had to stop working as a Lyft driver because during COVID because he is very, very high risk. I had to early withdraw from my 401K to make ends meets until the unemployment benefits started. Than they did not take taxes out of his unemployment benefits. At first, on 12 March, we looked like we would owe taxes. Fortunately, Turbo tax actually reviewed the Relief passed by Congress on 11 March and they found more relief for us. We are getting a refund now!!! Thank you, Turbo Tax!!!
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent !!! Super easy to file. I recommend it 100%. It gives you help and advice
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax 2020 a little buggy this year I've been using Turbo Tax for over 20 years and have never had so many issues with the program. After stating that I was not self employed it continued to ask about business expenses. After moving to the forms method it added additional business schedules I didn't need.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5640
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from super user friendly I liked how it was easy to use and wasn't overly complicated.
Date published: 2021-03-20
Rated 5 out of 5 by from It doesn't get an easier than using Turbo Tax. Turbo Tax took me step by step from the begining to the end. It imported my previous year's tax information into this year's program and guided me through every part of the process. All the while it compared my last years entries to what would be needed for this year. I've been using Turbo Tax since 1997 and I highly recommend it.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax Easy to Use - fantastic First time user, couldn't have been a better experience. Easy to use, the help functions were great. Definitely will use again next year
Date published: 2021-03-20
Rated 5 out of 5 by from I will always use Turbotax Turbo tax always makes it very easy and simple to get it done right.
Date published: 2021-03-20
Rated 5 out of 5 by from Simple, good FAQs, lacks solid form viewing I found the software very easy to use. The FAQs and Help answers have improved and clarify most common questions. The software (on line) lacks the ability to toggle between the questionnaire and the tax forms prior to filing. This was a useful tool in previous versions and can eliminate the question I ask myself frequently, "how did they come up with that answer?"
Date published: 2021-03-20
Rated 4 out of 5 by from AWESOME engaged with tax expert and great experience. i was helped
Date published: 2021-03-20
Rated 5 out of 5 by from Great! TurboTax was great! It was very simple and easy to use!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is wonderful I was really worried about this year's taxes. My hubby had to stop working as a Lyft driver because during COVID because he is very, very high risk. I had to early withdraw from my 401K to make ends meets until the unemployment benefits started. Than they did not take taxes out of his unemployment benefits. At first, on 12 March, we looked like we would owe taxes. Fortunately, Turbo tax actually reviewed the Relief passed by Congress on 11 March and they found more relief for us. We are getting a refund now!!! Thank you, Turbo Tax!!!
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent !!! Super easy to file. I recommend it 100%. It gives you help and advice
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax 2020 a little buggy this year I've been using Turbo Tax for over 20 years and have never had so many issues with the program. After stating that I was not self employed it continued to ask about business expenses. After moving to the forms method it added additional business schedules I didn't need.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5640