TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from It's easy to use Turbo tax is easy to use and keeps you on track, you can take a break and resume and it gives opportunity to explain things and re-review as needed. It does seem to get more and more costly to file each year however.
Date published: 2021-04-11
Rated 5 out of 5 by from So easy to use! The FREE TurboTax was impossible to upgrade from without assistance however, the Deluxe version was perfection for what I needed.
Date published: 2021-04-11
Rated 2 out of 5 by from Paid 90 dollars for something the gov could do Too bad the US cant do taxes like the rest of the civilized world. Of course I have to pay for the expensive version because i have some random form, thanks turbotax.
Date published: 2021-04-11
Rated 3 out of 5 by from TurboTax could use improvements There were a few times when I had questions where the answers were not available in the program. The "jump to" feature did not work.
Date published: 2021-04-11
Rated 5 out of 5 by from Makes Taxes Easy! Turbo Tax is very thorough and I never worry about missing anything because it takes you through each step of your return and asks specific questions about you and your money. It makes it so easy!!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is the greatest! Turbo Tax walks you easily through the filing process with simple questions that you can answer without an accounting or law degree!
Date published: 2021-04-11
Rated 3 out of 5 by from Turbo Tax Works Turbo tax was very hard to use with the cryptocurrency portion of the taxes. It would be helpful if there was a more defined link for cryptocurrency to add the correct income in the correct way.
Date published: 2021-04-11
Rated 4 out of 5 by from 2019 fairly easy to use but too many steps to go back for adjustments.
Date published: 2021-04-11
Rated 5 out of 5 by from Me AWESOME. THANK YOU FOR MAKING THIS SO EASY AND QUICK.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Review 2020 I've used Turbo Tax before. It's very easy to follow and places all the jumbo-mumbo tax info in plan and simple language. Great product!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5614
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's easy to use Turbo tax is easy to use and keeps you on track, you can take a break and resume and it gives opportunity to explain things and re-review as needed. It does seem to get more and more costly to file each year however.
Date published: 2021-04-11
Rated 5 out of 5 by from So easy to use! The FREE TurboTax was impossible to upgrade from without assistance however, the Deluxe version was perfection for what I needed.
Date published: 2021-04-11
Rated 2 out of 5 by from Paid 90 dollars for something the gov could do Too bad the US cant do taxes like the rest of the civilized world. Of course I have to pay for the expensive version because i have some random form, thanks turbotax.
Date published: 2021-04-11
Rated 3 out of 5 by from TurboTax could use improvements There were a few times when I had questions where the answers were not available in the program. The "jump to" feature did not work.
Date published: 2021-04-11
Rated 5 out of 5 by from Makes Taxes Easy! Turbo Tax is very thorough and I never worry about missing anything because it takes you through each step of your return and asks specific questions about you and your money. It makes it so easy!!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is the greatest! Turbo Tax walks you easily through the filing process with simple questions that you can answer without an accounting or law degree!
Date published: 2021-04-11
Rated 3 out of 5 by from Turbo Tax Works Turbo tax was very hard to use with the cryptocurrency portion of the taxes. It would be helpful if there was a more defined link for cryptocurrency to add the correct income in the correct way.
Date published: 2021-04-11
Rated 4 out of 5 by from 2019 fairly easy to use but too many steps to go back for adjustments.
Date published: 2021-04-11
Rated 5 out of 5 by from Me AWESOME. THANK YOU FOR MAKING THIS SO EASY AND QUICK.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Review 2020 I've used Turbo Tax before. It's very easy to follow and places all the jumbo-mumbo tax info in plan and simple language. Great product!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5614