TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Makes Taxes Easy I always dread doing my taxes but Turbo Tax makes it easy for me by stepping me through everything and making it possible to easily go back and double check myself when needed.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Great Easy and effective. Fast, reliable. Loved it
Date published: 2021-04-12
Rated 5 out of 5 by from Been using TurboTax over 20 years! Why anyone would file their taxes any other way? TurboTax is the BEST!!
Date published: 2021-04-12
Rated 2 out of 5 by from Impossible to get live help Almost impossible to get a live help. I tried for 3 days, it goes in a circle with no live help. Lot of person I know got error messages that AGI does not match with IRS record. I checked directly with IRS, but still get the same error message. Very frustrated, next year I will switch to different tax program.
Date published: 2021-04-12
Rated 5 out of 5 by from Great tax program. I have used turbo tax for many years and it's always such an easy way to file my taxes. Highly recommended!
Date published: 2021-04-12
Rated 4 out of 5 by from Good information with the assistance I needed This is my first time using turbo tax and I must say the process was simple and I liked being able to file myself.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy! didn't have to use yet and hope i don't but it's peace of mind.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome On line filed. Easy, fast. 5 stars all the way@!!!!!!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax makes it possible! Turbo Tax enables me to do all my taxes to include houses and investments.
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME, AS WE HAVE BECOME ACCUSTOMED EASY TO USE, THOROUGH IN CONTENT AND SUPPORT, ALWAYS UP TO DATE AND DEPENDABLE! QUESTIONS ASKED ARE CLEAR AND PRECISE, AND THE "BLOG" THAT ANSWERS/SUPPORTS SPECIFIC INQUIRIES IS A MUCH NEEDED ADDITION.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5602
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Makes Taxes Easy I always dread doing my taxes but Turbo Tax makes it easy for me by stepping me through everything and making it possible to easily go back and double check myself when needed.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Great Easy and effective. Fast, reliable. Loved it
Date published: 2021-04-12
Rated 5 out of 5 by from Been using TurboTax over 20 years! Why anyone would file their taxes any other way? TurboTax is the BEST!!
Date published: 2021-04-12
Rated 2 out of 5 by from Impossible to get live help Almost impossible to get a live help. I tried for 3 days, it goes in a circle with no live help. Lot of person I know got error messages that AGI does not match with IRS record. I checked directly with IRS, but still get the same error message. Very frustrated, next year I will switch to different tax program.
Date published: 2021-04-12
Rated 5 out of 5 by from Great tax program. I have used turbo tax for many years and it's always such an easy way to file my taxes. Highly recommended!
Date published: 2021-04-12
Rated 4 out of 5 by from Good information with the assistance I needed This is my first time using turbo tax and I must say the process was simple and I liked being able to file myself.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy! didn't have to use yet and hope i don't but it's peace of mind.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome On line filed. Easy, fast. 5 stars all the way@!!!!!!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax makes it possible! Turbo Tax enables me to do all my taxes to include houses and investments.
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME, AS WE HAVE BECOME ACCUSTOMED EASY TO USE, THOROUGH IN CONTENT AND SUPPORT, ALWAYS UP TO DATE AND DEPENDABLE! QUESTIONS ASKED ARE CLEAR AND PRECISE, AND THE "BLOG" THAT ANSWERS/SUPPORTS SPECIFIC INQUIRIES IS A MUCH NEEDED ADDITION.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5602