TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from turbo tax is awsome had great experience with turbo tax there is no one better.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Product I've been a TurboTax user for 5-6 years and so very thankful for the step-by-step process of filing my taxes along with the easy to understand instructions/information when I hit a snag. This year I did something I hadn't done before and went through the process of working it on my own but when I hit my limitations TurboTax was quick to get an expert on the line to help me. So thankful for Everado, Jr. for his help and for walking me through the hurdle.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Thay did a great job on my2020 taxes this year thay get my back
Date published: 2021-04-12
Rated 3 out of 5 by from Good, but could be better You can't access individual IRS Forms of your return, only TT's input templates. So you have to figure out where your input data is going on your IRS return, and work backwards from there to figure out how to create the return you want to send rather than accepting TT's version. For instance, as a first time user, I wanted to include depreciation of listed property of prior years on Part V on IRS Form 4562, but I couldn't get TT to do this. TT is not easily customizable for the tax saavy user.
Date published: 2021-04-12
Rated 5 out of 5 by from Good instructions I have used Turbotax several times and find it very helpful.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is super If I was a little bit more tech savy I'm sure it wouldn't have been tested so much
Date published: 2021-04-12
Rated 5 out of 5 by from excellent was fast and effective and questions were short and straight to the point.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was awesome. I had to engage with Turbo Tax experts twice and on both occasions they were able to resolve complex tax issues for me.
Date published: 2021-04-12
Rated 4 out of 5 by from Could not be easier Easy to understand, easy to do, help if you need it, Great Product.
Date published: 2021-04-12
Rated 5 out of 5 by from Extremely easy to use! This program walks you through step by step and is so convenient. Will continue to use!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5576
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awsome had great experience with turbo tax there is no one better.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Product I've been a TurboTax user for 5-6 years and so very thankful for the step-by-step process of filing my taxes along with the easy to understand instructions/information when I hit a snag. This year I did something I hadn't done before and went through the process of working it on my own but when I hit my limitations TurboTax was quick to get an expert on the line to help me. So thankful for Everado, Jr. for his help and for walking me through the hurdle.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Thay did a great job on my2020 taxes this year thay get my back
Date published: 2021-04-12
Rated 3 out of 5 by from Good, but could be better You can't access individual IRS Forms of your return, only TT's input templates. So you have to figure out where your input data is going on your IRS return, and work backwards from there to figure out how to create the return you want to send rather than accepting TT's version. For instance, as a first time user, I wanted to include depreciation of listed property of prior years on Part V on IRS Form 4562, but I couldn't get TT to do this. TT is not easily customizable for the tax saavy user.
Date published: 2021-04-12
Rated 5 out of 5 by from Good instructions I have used Turbotax several times and find it very helpful.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is super If I was a little bit more tech savy I'm sure it wouldn't have been tested so much
Date published: 2021-04-12
Rated 5 out of 5 by from excellent was fast and effective and questions were short and straight to the point.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was awesome. I had to engage with Turbo Tax experts twice and on both occasions they were able to resolve complex tax issues for me.
Date published: 2021-04-12
Rated 4 out of 5 by from Could not be easier Easy to understand, easy to do, help if you need it, Great Product.
Date published: 2021-04-12
Rated 5 out of 5 by from Extremely easy to use! This program walks you through step by step and is so convenient. Will continue to use!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5576