TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax is Great! I Love using turbo tax but i do not like the way the try to force an upgrade on you
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax - Easy and Flexible It was really easy to follow instruction on the system to complete the application. And when I get myself having issues with the system, one of their financial officers help me out super fast and easy.
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty Sweet Love the feeling of dyi. Paperless works for me. !!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the BEST Very user friendly and responsive. Chat format is great and accurate for complex questions.
Date published: 2022-02-28
Rated 3 out of 5 by from yurbo tax I find it very difficult to stay on track with the forms I don't want to be charged twice for the service
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax worked well thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-28
Rated 5 out of 5 by from good good tips it worked good this year. Hope it the same next year
Date published: 2022-02-28
Rated 3 out of 5 by from Surprised at the problems I did not care for the interface and the many default settings rather than asking if I wanted to choose a particular option. My W2s and 1099s were not imported correctly which required close review on my part. I could not access the actual tax forms to make needed changes. Stop will all of the upselling and third party vendors. This is the first year I am not happy with TurboTax.
Date published: 2022-02-28
Rated 3 out of 5 by from I found two bugs in the program When I used the upload of a printed 1099-R, the program did not properly record the state tax withheld. i had to go back and enter the data by hand. Currently my file is being rejected by IRS. The Tax Progam Expert cannot solve the problem so for the second year in a row, the recommendation is to mail it in.
Date published: 2022-02-28
Rated 2 out of 5 by from So so Live support was not that helpful. Felt like it was a lot of money for basically doing it myself. 2.49% on a credit card payment is ridiculous! Did not get the info I need to send my federal tax pmt.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5463
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Great! I Love using turbo tax but i do not like the way the try to force an upgrade on you
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax - Easy and Flexible It was really easy to follow instruction on the system to complete the application. And when I get myself having issues with the system, one of their financial officers help me out super fast and easy.
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty Sweet Love the feeling of dyi. Paperless works for me. !!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the BEST Very user friendly and responsive. Chat format is great and accurate for complex questions.
Date published: 2022-02-28
Rated 3 out of 5 by from yurbo tax I find it very difficult to stay on track with the forms I don't want to be charged twice for the service
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax worked well thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-28
Rated 5 out of 5 by from good good tips it worked good this year. Hope it the same next year
Date published: 2022-02-28
Rated 3 out of 5 by from Surprised at the problems I did not care for the interface and the many default settings rather than asking if I wanted to choose a particular option. My W2s and 1099s were not imported correctly which required close review on my part. I could not access the actual tax forms to make needed changes. Stop will all of the upselling and third party vendors. This is the first year I am not happy with TurboTax.
Date published: 2022-02-28
Rated 3 out of 5 by from I found two bugs in the program When I used the upload of a printed 1099-R, the program did not properly record the state tax withheld. i had to go back and enter the data by hand. Currently my file is being rejected by IRS. The Tax Progam Expert cannot solve the problem so for the second year in a row, the recommendation is to mail it in.
Date published: 2022-02-28
Rated 2 out of 5 by from So so Live support was not that helpful. Felt like it was a lot of money for basically doing it myself. 2.49% on a credit card payment is ridiculous! Did not get the info I need to send my federal tax pmt.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5463