TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Awesome I been using Turbo Tax since 2001 and my experience doing taxes with Turbo Tax is awesome very explainable and easy to understand.
Date published: 2022-09-15
Rated 4 out of 5 by from TURBO TAX THEY GIVE ME THE STEP FOR STEP HOW TO FILL THE FORMS AND THAT HELP ME ALOT.
Date published: 2022-09-15
Rated 5 out of 5 by from My Go To Tax Return Software I have used TurboTax for over 10 years to file my taxes and wouldn't use anything else.
Date published: 2022-09-15
Rated 4 out of 5 by from It's getting better but cost is too high! I'm a long time user of the product and I see it improving over time. Keep up the good work and keep improving it. It should allows non QuickBooks products to be able to import accounting data to improve affordability to small businesses.
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo tax works for me I have used Turbo Tax for 20 Years. What I like most that it remember my data from previous years.
Date published: 2022-09-15
Rated 1 out of 5 by from Error in the software cost me $555.00 I enter California minimum tax of $800 as I paid it with my first installment. I also took an extension. Software populate the same amount as my payment with my extension which add up to $1,600. I did not noticed it. Year later I got the letter from the FTB that I am not getting any refund and actually I owned them $380 PLUS $556 in penalties. I do not know how the FTB calculate their penalties (I called FTB and no one can answer that question) but for me it is a rip off.
Date published: 2022-09-15
Rated 5 out of 5 by from Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent.
Date published: 2022-09-15
Rated 4 out of 5 by from turbo tax for years I have been filing taxes using Turbo Tax for years. The only thing that is confusing is new tax laws are hard to find sometimes unless you know what you are looking for.
Date published: 2022-09-15
Rated 1 out of 5 by from So many glitches and problems. From the balance sheet literally not adding numbers correctly, to the program getting stuck in never ending loops for which I had to find a work around or just stupidly having to be babysat through the steps in order for the program to make updates, this program honestly made the process so much longer than it ever needed to be.
Date published: 2022-09-15
Rated 2 out of 5 by from Error in Oklahoma State Software I absolutely could not enter my name as a corporate officer in the required field, and also could not get rid of the error message.
Date published: 2022-09-15
All TurboTax® Offerings Reviews - Page 5442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Awesome I been using Turbo Tax since 2001 and my experience doing taxes with Turbo Tax is awesome very explainable and easy to understand.
Date published: 2022-09-15
Rated 4 out of 5 by from TURBO TAX THEY GIVE ME THE STEP FOR STEP HOW TO FILL THE FORMS AND THAT HELP ME ALOT.
Date published: 2022-09-15
Rated 5 out of 5 by from My Go To Tax Return Software I have used TurboTax for over 10 years to file my taxes and wouldn't use anything else.
Date published: 2022-09-15
Rated 4 out of 5 by from It's getting better but cost is too high! I'm a long time user of the product and I see it improving over time. Keep up the good work and keep improving it. It should allows non QuickBooks products to be able to import accounting data to improve affordability to small businesses.
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo tax works for me I have used Turbo Tax for 20 Years. What I like most that it remember my data from previous years.
Date published: 2022-09-15
Rated 1 out of 5 by from Error in the software cost me $555.00 I enter California minimum tax of $800 as I paid it with my first installment. I also took an extension. Software populate the same amount as my payment with my extension which add up to $1,600. I did not noticed it. Year later I got the letter from the FTB that I am not getting any refund and actually I owned them $380 PLUS $556 in penalties. I do not know how the FTB calculate their penalties (I called FTB and no one can answer that question) but for me it is a rip off.
Date published: 2022-09-15
Rated 5 out of 5 by from Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent.
Date published: 2022-09-15
Rated 4 out of 5 by from turbo tax for years I have been filing taxes using Turbo Tax for years. The only thing that is confusing is new tax laws are hard to find sometimes unless you know what you are looking for.
Date published: 2022-09-15
Rated 1 out of 5 by from So many glitches and problems. From the balance sheet literally not adding numbers correctly, to the program getting stuck in never ending loops for which I had to find a work around or just stupidly having to be babysat through the steps in order for the program to make updates, this program honestly made the process so much longer than it ever needed to be.
Date published: 2022-09-15
Rated 2 out of 5 by from Error in Oklahoma State Software I absolutely could not enter my name as a corporate officer in the required field, and also could not get rid of the error message.
Date published: 2022-09-15
All TurboTax® Offerings Reviews - Page 5442