TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax is great Ive been filing my taxes with turbo tax for 8 years and never had an issue. always a great service. highly recommend
Date published: 2022-04-18
Rated 5 out of 5 by from Very Intuitive As always Turbo Tax made tax preparation simple and error-free
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome experience Turbo Tax provided everything I needed to successfully efile my taxes. Also used the live chat feature to help with questions. The support person was great. She was patient, researched my problem, and helped me to fix it. It was an excellent, professional experience.
Date published: 2022-04-18
Rated 5 out of 5 by from love Turbo Tax, it makes filing taxes easy The step by step instructions of Turbo Tax is awesome. The tax preparation software around.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome Fast and easy a great way to do your taxes I will use this every year
Date published: 2022-04-18
Rated 4 out of 5 by from Love turbo tax Everything worked out great except they keep rejecting my application
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax 2021 has gotten bloated and slow On my Quad-core Windows 10 system it takes several seconds (yes, seconds) for TurboTax to accept new data into each field. There were so many errors caused by this it was very frustrating. I would type in a value, see nothing, type it again, then both entries would be entered. So disappointed. And that's without the confusion of being an Uber driver for the last tax year. There is basically no support for figuring out how to enter Uber driving information - at least there wasn't in 2020. Maybe there was for 2021 but I didn't drive last year. If you drive for Uber you probably want to try a different program.
Date published: 2022-04-18
Rated 5 out of 5 by from tURBO tAX IS GREAT! This was a great experience. Will use this again in the future.
Date published: 2022-04-18
Rated 5 out of 5 by from Tax Turbo you rock!!! Love it very easy and convenient!! I would recommend this to my family and friends. First time file by myself and them ready to help me when I need help.
Date published: 2022-04-18
Rated 5 out of 5 by from Very helpful TurboTax was easy to use and made efiling very easy.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5428
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great Ive been filing my taxes with turbo tax for 8 years and never had an issue. always a great service. highly recommend
Date published: 2022-04-18
Rated 5 out of 5 by from Very Intuitive As always Turbo Tax made tax preparation simple and error-free
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome experience Turbo Tax provided everything I needed to successfully efile my taxes. Also used the live chat feature to help with questions. The support person was great. She was patient, researched my problem, and helped me to fix it. It was an excellent, professional experience.
Date published: 2022-04-18
Rated 5 out of 5 by from love Turbo Tax, it makes filing taxes easy The step by step instructions of Turbo Tax is awesome. The tax preparation software around.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome Fast and easy a great way to do your taxes I will use this every year
Date published: 2022-04-18
Rated 4 out of 5 by from Love turbo tax Everything worked out great except they keep rejecting my application
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax 2021 has gotten bloated and slow On my Quad-core Windows 10 system it takes several seconds (yes, seconds) for TurboTax to accept new data into each field. There were so many errors caused by this it was very frustrating. I would type in a value, see nothing, type it again, then both entries would be entered. So disappointed. And that's without the confusion of being an Uber driver for the last tax year. There is basically no support for figuring out how to enter Uber driving information - at least there wasn't in 2020. Maybe there was for 2021 but I didn't drive last year. If you drive for Uber you probably want to try a different program.
Date published: 2022-04-18
Rated 5 out of 5 by from tURBO tAX IS GREAT! This was a great experience. Will use this again in the future.
Date published: 2022-04-18
Rated 5 out of 5 by from Tax Turbo you rock!!! Love it very easy and convenient!! I would recommend this to my family and friends. First time file by myself and them ready to help me when I need help.
Date published: 2022-04-18
Rated 5 out of 5 by from Very helpful TurboTax was easy to use and made efiling very easy.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5428