TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is quite good I posed a question and the "canned answers" were less than useful. So I attempted to communicate with an expert and never got the return phone call. I've used Turbo Tax for many years and this was the first problem I've encountered. All other experiences were great.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is an excellent tool. TurboTax is easy to use and I didn't have to worry about accuracy.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax is very good. I am having trouble now, but the overall experience was good.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy as can be I am a teen, who just filed my taxes by myself. It was easy as could be
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use. However, to file a Trust return I have to buy a separate Business version which does not also include a personal version. Seems tome that these should be combined so if I need to file both a personal and a Trust return, I just buy the higher priced version that contains both.
Date published: 2021-03-24
Rated 4 out of 5 by from I'd Rather Do It Myself Turbo Tax is incredibly easy, but it is a black box. That is Turbo Tax ask you for information, you provided it or third parties provide it, and, voila, Turbo Tax fills out your tax return with all the necessary calculations, but you, or at least I, have little understanding of how the process and calculations work. I use Turbo Tax because when I do fill out my taxes myself I find it an incredibly frustrating and aggravating task that is has been made needlessly complex by all parties interested in preparing my taxes for their financial gain.
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful Great very helpful nice and thoughtful. Well spoken
Date published: 2021-03-24
Rated 4 out of 5 by from Easy and quick! Quick easy filing which i loved, simple as well. Use every year.
Date published: 2021-03-24
Rated 5 out of 5 by from great service Appreciated the extra updates 5 Stars for my personal expert
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is the best So easy to navigate, explains all the questions - a good feature for young professionals who don't know much about all the unique tax situations
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5386
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is quite good I posed a question and the "canned answers" were less than useful. So I attempted to communicate with an expert and never got the return phone call. I've used Turbo Tax for many years and this was the first problem I've encountered. All other experiences were great.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is an excellent tool. TurboTax is easy to use and I didn't have to worry about accuracy.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax is very good. I am having trouble now, but the overall experience was good.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy as can be I am a teen, who just filed my taxes by myself. It was easy as could be
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use. However, to file a Trust return I have to buy a separate Business version which does not also include a personal version. Seems tome that these should be combined so if I need to file both a personal and a Trust return, I just buy the higher priced version that contains both.
Date published: 2021-03-24
Rated 4 out of 5 by from I'd Rather Do It Myself Turbo Tax is incredibly easy, but it is a black box. That is Turbo Tax ask you for information, you provided it or third parties provide it, and, voila, Turbo Tax fills out your tax return with all the necessary calculations, but you, or at least I, have little understanding of how the process and calculations work. I use Turbo Tax because when I do fill out my taxes myself I find it an incredibly frustrating and aggravating task that is has been made needlessly complex by all parties interested in preparing my taxes for their financial gain.
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful Great very helpful nice and thoughtful. Well spoken
Date published: 2021-03-24
Rated 4 out of 5 by from Easy and quick! Quick easy filing which i loved, simple as well. Use every year.
Date published: 2021-03-24
Rated 5 out of 5 by from great service Appreciated the extra updates 5 Stars for my personal expert
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is the best So easy to navigate, explains all the questions - a good feature for young professionals who don't know much about all the unique tax situations
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5386