TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is great and easy to use It was easy to use I had no problem finding all I needed and it guided me whenever I made a mistake
Date published: 2021-03-24
Rated 5 out of 5 by from Thanks it was a breeze with turbo tax Awesome thanks turbo tax you made it easy for me and not a long time
Date published: 2021-03-24
Rated 5 out of 5 by from Great product TurboTax is very thorough and easy to use! I like it cause its free as well.
Date published: 2021-03-24
Rated 4 out of 5 by from easy so easy to use I would use turbotax next year and recommend it
Date published: 2021-03-24
Rated 5 out of 5 by from Awsine The best awesome never thought it would be so easy and so fun great job
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Awesome! I love using Turbo Tax. Ive been using it for over 10 years. It's really to use.
Date published: 2021-03-24
Rated 5 out of 5 by from easy easy to use and explains each step to make sure you understand
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax Turbo tax guides the customer step by step. Although I used both the live chat and the call back, I prefer the call back option. The big problem for me was determining cost basis of sold stock. After talking to several representatives, I finally talked to Martin and received more information than from several live chats. Martin was very patient, researched information and then provided his best advice. My taxes are completed and hopefully the IRS has no problems with the finished product. I have used Turbo Tax in the past with no issues but this year is different with the sale of stocks and retirement.
Date published: 2021-03-24
Rated 2 out of 5 by from Spent hours on Foreign Tax Credit This product's inability to deal with multiple 1099's with multiple foreign taxes is pathetic. I literally spent hours trying to figure out a way to do what I needed to. It was a nightmare. I will probably not use Turbotax next year to save myself the aggravation.
Date published: 2021-03-24
Rated 5 out of 5 by from I Love Turbo Tax! It makes preparing your taxes so much easier and way less stress!!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great and easy to use It was easy to use I had no problem finding all I needed and it guided me whenever I made a mistake
Date published: 2021-03-24
Rated 5 out of 5 by from Thanks it was a breeze with turbo tax Awesome thanks turbo tax you made it easy for me and not a long time
Date published: 2021-03-24
Rated 5 out of 5 by from Great product TurboTax is very thorough and easy to use! I like it cause its free as well.
Date published: 2021-03-24
Rated 4 out of 5 by from easy so easy to use I would use turbotax next year and recommend it
Date published: 2021-03-24
Rated 5 out of 5 by from Awsine The best awesome never thought it would be so easy and so fun great job
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Awesome! I love using Turbo Tax. Ive been using it for over 10 years. It's really to use.
Date published: 2021-03-24
Rated 5 out of 5 by from easy easy to use and explains each step to make sure you understand
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax Turbo tax guides the customer step by step. Although I used both the live chat and the call back, I prefer the call back option. The big problem for me was determining cost basis of sold stock. After talking to several representatives, I finally talked to Martin and received more information than from several live chats. Martin was very patient, researched information and then provided his best advice. My taxes are completed and hopefully the IRS has no problems with the finished product. I have used Turbo Tax in the past with no issues but this year is different with the sale of stocks and retirement.
Date published: 2021-03-24
Rated 2 out of 5 by from Spent hours on Foreign Tax Credit This product's inability to deal with multiple 1099's with multiple foreign taxes is pathetic. I literally spent hours trying to figure out a way to do what I needed to. It was a nightmare. I will probably not use Turbotax next year to save myself the aggravation.
Date published: 2021-03-24
Rated 5 out of 5 by from I Love Turbo Tax! It makes preparing your taxes so much easier and way less stress!!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5351