TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Got my tax reviewed within 1 day! Very satisfied on how fast the tax expert was able to review my taxes. Will definitely be back next time! Thanks so much!
Date published: 2022-03-09
Rated 5 out of 5 by from great efficient and easy to file tax. if the tax is simpler then it is free
Date published: 2022-03-09
Rated 1 out of 5 by from Cannot Efile with TurboTax After finishing the return, I am told I cannot efile becase there is carryover of foreign tax. Had I known beforehand, I would have gone with somebody else.
Date published: 2022-03-09
Rated 5 out of 5 by from Love turbo tax Turbo tax is easy fast and smart. I will definitely use it again next year!!
Date published: 2022-03-09
Rated 5 out of 5 by from First time User I used Turbo Tax for the first time this year. I found it to be pretty easy to use, I did have a couple of questions and called and talked to a real person. They answered my questions and helped me see my forms. Next year I will use Turbo Tax again.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax is great! I love using TurboTax every year because the user experience and the customer service is great. I'm always confident that I'll to my taxes right with TurboTax.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax makes taxes fun and simple! I've always avoided doing taxes as I cannot think of any more excruciatingly painful and migraine-inducing. This was my first time doing my own taxes and I chose Turbotax. I spoke to two different tax experts and they were so knowledgeable and helpful. They answered all my questions thoroughly and explained all my numbers. They went through my deductions to make sure I can claim everything I qualify for. Turbotax is user-friendly and their tax experts are second to none-- perhaps the best tax experts I've ever encountered. I'll always do my own taxes with Turbotax from now on.
Date published: 2022-03-09
Rated 3 out of 5 by from Where did $40 processing fee come from? Program great - but it wasn't until the end when sending return that we were charged a $40 processing fee - Federal was supposed to be free and state $25. Then added a $40 processing fee after entering all information to file????????????????? Maybe use someone else next time.
Date published: 2022-03-09
Rated 5 out of 5 by from EASIER THAN EXPECTED PROGRAM IS REALLY GREAT. VERY USER FRIENDLY. EASY TO UPLOAD ALL UYOUR DOCS
Date published: 2022-03-09
Rated 4 out of 5 by from Very helpful and saves time Overall very helpful. There are a few parts that need some direction or explanation for clearer understanding.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5310
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Got my tax reviewed within 1 day! Very satisfied on how fast the tax expert was able to review my taxes. Will definitely be back next time! Thanks so much!
Date published: 2022-03-09
Rated 5 out of 5 by from great efficient and easy to file tax. if the tax is simpler then it is free
Date published: 2022-03-09
Rated 1 out of 5 by from Cannot Efile with TurboTax After finishing the return, I am told I cannot efile becase there is carryover of foreign tax. Had I known beforehand, I would have gone with somebody else.
Date published: 2022-03-09
Rated 5 out of 5 by from Love turbo tax Turbo tax is easy fast and smart. I will definitely use it again next year!!
Date published: 2022-03-09
Rated 5 out of 5 by from First time User I used Turbo Tax for the first time this year. I found it to be pretty easy to use, I did have a couple of questions and called and talked to a real person. They answered my questions and helped me see my forms. Next year I will use Turbo Tax again.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax is great! I love using TurboTax every year because the user experience and the customer service is great. I'm always confident that I'll to my taxes right with TurboTax.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax makes taxes fun and simple! I've always avoided doing taxes as I cannot think of any more excruciatingly painful and migraine-inducing. This was my first time doing my own taxes and I chose Turbotax. I spoke to two different tax experts and they were so knowledgeable and helpful. They answered all my questions thoroughly and explained all my numbers. They went through my deductions to make sure I can claim everything I qualify for. Turbotax is user-friendly and their tax experts are second to none-- perhaps the best tax experts I've ever encountered. I'll always do my own taxes with Turbotax from now on.
Date published: 2022-03-09
Rated 3 out of 5 by from Where did $40 processing fee come from? Program great - but it wasn't until the end when sending return that we were charged a $40 processing fee - Federal was supposed to be free and state $25. Then added a $40 processing fee after entering all information to file????????????????? Maybe use someone else next time.
Date published: 2022-03-09
Rated 5 out of 5 by from EASIER THAN EXPECTED PROGRAM IS REALLY GREAT. VERY USER FRIENDLY. EASY TO UPLOAD ALL UYOUR DOCS
Date published: 2022-03-09
Rated 4 out of 5 by from Very helpful and saves time Overall very helpful. There are a few parts that need some direction or explanation for clearer understanding.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5310