TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from quick and easy quick, easy, and they always have my information on file.
Date published: 2022-03-03
Rated 2 out of 5 by from A lot inconveniences Spend at least 5 hours completing my taxes and I wait at least 3 week for e-file because of a software issue. I will reconsider to use Turbo tax next year.
Date published: 2022-03-03
Rated 4 out of 5 by from Very helpful Overall, my experience was "good" but, I found this release less intuitive.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use, comprehensive, great help features Turbotax is really easy to use and I use it every year
Date published: 2022-03-03
Rated 5 out of 5 by from I file with TurboTax every year I have used TurboTax for the past 9 years with no problems and no audits. It walks you through everything and has lots of info if you ever have questions.
Date published: 2022-03-03
Rated 5 out of 5 by from Fast Was very very very very very very very very very fast
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome seevice Great service, wasn’t aware of the $250 fee upfront though, should have been told at the beginning
Date published: 2022-03-03
Rated 1 out of 5 by from Hidden Fees Everywhere My return started off costing $0. It then jumped to $50 and I had no choice but to pay that. Then they also tacked on another $40 because I chose to pay this fee out of my return. It’s honestly ridiculous and I will not be using turbo tax any longer.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is awesome My agent Portia did a great job!! She answered all my questions promptly and professionally.
Date published: 2022-03-03
Rated 5 out of 5 by from I love Turbo Tax i I Love using Turbo Tax because it is simple Fast an Easy. I have used the free edition for several years an it has never failed me. I have gotten my return within 5-7 days without fail.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5305
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from quick and easy quick, easy, and they always have my information on file.
Date published: 2022-03-03
Rated 2 out of 5 by from A lot inconveniences Spend at least 5 hours completing my taxes and I wait at least 3 week for e-file because of a software issue. I will reconsider to use Turbo tax next year.
Date published: 2022-03-03
Rated 4 out of 5 by from Very helpful Overall, my experience was "good" but, I found this release less intuitive.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use, comprehensive, great help features Turbotax is really easy to use and I use it every year
Date published: 2022-03-03
Rated 5 out of 5 by from I file with TurboTax every year I have used TurboTax for the past 9 years with no problems and no audits. It walks you through everything and has lots of info if you ever have questions.
Date published: 2022-03-03
Rated 5 out of 5 by from Fast Was very very very very very very very very very fast
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome seevice Great service, wasn’t aware of the $250 fee upfront though, should have been told at the beginning
Date published: 2022-03-03
Rated 1 out of 5 by from Hidden Fees Everywhere My return started off costing $0. It then jumped to $50 and I had no choice but to pay that. Then they also tacked on another $40 because I chose to pay this fee out of my return. It’s honestly ridiculous and I will not be using turbo tax any longer.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is awesome My agent Portia did a great job!! She answered all my questions promptly and professionally.
Date published: 2022-03-03
Rated 5 out of 5 by from I love Turbo Tax i I Love using Turbo Tax because it is simple Fast an Easy. I have used the free edition for several years an it has never failed me. I have gotten my return within 5-7 days without fail.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5305