TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Ponyboy95 from
Easy to use App!
Easy to use and very helpful. Great customer services!
Date published: 2021-02-26
Rated 3 out of 5 by
Katmanduke from
Turbo Tax Review:
We found it to be confusing. Instructions were not clear regarding stimulus. We restarted twice!
Date published: 2021-02-26
Rated 5 out of 5 by
Gmom61 from
Turbo Tax is Super User Friendly!
Turbo Tax is easy to use. They've made improvements each time I have used them. I did try engaging with an expert, but ended up figuring it out before they got back to me. Will definitely use Turbo Tax again next year.
Date published: 2021-02-26
Rated 5 out of 5 by
Jefffan24 from
Turbo Tax ix much better than H&R Block
I tried to use H&R Block online sine an H&R Block agent did them last year. It was horrible. SO I switched back to Turbo Tax (which is what I always used before). Turbo Tax was wonderful. I will use them every year from now on.
Date published: 2021-02-26
Rated 5 out of 5 by
Ashaunti13 from
Turbotax Has Awesome Help
I went through everything and got rejected but they also help me get everything together
Date published: 2021-02-26
Rated 5 out of 5 by
Westie Mom from
Great experience with Turbo Tax
I was able to finally connect with Michael, who walked my through the process. I was having problems with 8915-E form
Date published: 2021-02-26
Rated 5 out of 5 by
Jessypoosy from
Easy to use!
Easy to use and expert help was quickly available.
Date published: 2021-02-26
Rated 4 out of 5 by
JAG523 from
4 YEARS AND KEEP GOING
It just makes it easier especially when investing with Robinhood. I keep coming as it has everything I need.
Date published: 2021-02-26
Rated 4 out of 5 by
HPatH from
Good to use although poor Customer service
I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by
Mark627 from
Fast, easy, and great tax advice from the staff!
All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
All TurboTax® Offerings Reviews - Page 524
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Ponyboy95 from
Easy to use App!
Easy to use and very helpful. Great customer services!
Date published: 2021-02-26
Rated 3 out of 5 by
Katmanduke from
Turbo Tax Review:
We found it to be confusing. Instructions were not clear regarding stimulus. We restarted twice!
Date published: 2021-02-26
Rated 5 out of 5 by
Gmom61 from
Turbo Tax is Super User Friendly!
Turbo Tax is easy to use. They've made improvements each time I have used them. I did try engaging with an expert, but ended up figuring it out before they got back to me. Will definitely use Turbo Tax again next year.
Date published: 2021-02-26
Rated 5 out of 5 by
Jefffan24 from
Turbo Tax ix much better than H&R Block
I tried to use H&R Block online sine an H&R Block agent did them last year. It was horrible. SO I switched back to Turbo Tax (which is what I always used before). Turbo Tax was wonderful. I will use them every year from now on.
Date published: 2021-02-26
Rated 5 out of 5 by
Ashaunti13 from
Turbotax Has Awesome Help
I went through everything and got rejected but they also help me get everything together
Date published: 2021-02-26
Rated 5 out of 5 by
Westie Mom from
Great experience with Turbo Tax
I was able to finally connect with Michael, who walked my through the process. I was having problems with 8915-E form
Date published: 2021-02-26
Rated 5 out of 5 by
Jessypoosy from
Easy to use!
Easy to use and expert help was quickly available.
Date published: 2021-02-26
Rated 4 out of 5 by
JAG523 from
4 YEARS AND KEEP GOING
It just makes it easier especially when investing with Robinhood. I keep coming as it has everything I need.
Date published: 2021-02-26
Rated 4 out of 5 by
HPatH from
Good to use although poor Customer service
I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by
Mark627 from
Fast, easy, and great tax advice from the staff!
All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
All TurboTax® Offerings Reviews - Page 524
Date published: 2021-02-26