TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use App! Easy to use and very helpful. Great customer services!
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax Review: We found it to be confusing. Instructions were not clear regarding stimulus. We restarted twice!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Super User Friendly! Turbo Tax is easy to use. They've made improvements each time I have used them. I did try engaging with an expert, but ended up figuring it out before they got back to me. Will definitely use Turbo Tax again next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax ix much better than H&R Block I tried to use H&R Block online sine an H&R Block agent did them last year. It was horrible. SO I switched back to Turbo Tax (which is what I always used before). Turbo Tax was wonderful. I will use them every year from now on.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax Has Awesome Help I went through everything and got rejected but they also help me get everything together
Date published: 2021-02-26
Rated 5 out of 5 by from Great experience with Turbo Tax I was able to finally connect with Michael, who walked my through the process. I was having problems with 8915-E form
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use! Easy to use and expert help was quickly available.
Date published: 2021-02-26
Rated 4 out of 5 by from 4 YEARS AND KEEP GOING It just makes it easier especially when investing with Robinhood. I keep coming as it has everything I need.
Date published: 2021-02-26
Rated 4 out of 5 by from Good to use although poor Customer service I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by from Fast, easy, and great tax advice from the staff! All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 524
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use App! Easy to use and very helpful. Great customer services!
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax Review: We found it to be confusing. Instructions were not clear regarding stimulus. We restarted twice!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Super User Friendly! Turbo Tax is easy to use. They've made improvements each time I have used them. I did try engaging with an expert, but ended up figuring it out before they got back to me. Will definitely use Turbo Tax again next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax ix much better than H&R Block I tried to use H&R Block online sine an H&R Block agent did them last year. It was horrible. SO I switched back to Turbo Tax (which is what I always used before). Turbo Tax was wonderful. I will use them every year from now on.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax Has Awesome Help I went through everything and got rejected but they also help me get everything together
Date published: 2021-02-26
Rated 5 out of 5 by from Great experience with Turbo Tax I was able to finally connect with Michael, who walked my through the process. I was having problems with 8915-E form
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use! Easy to use and expert help was quickly available.
Date published: 2021-02-26
Rated 4 out of 5 by from 4 YEARS AND KEEP GOING It just makes it easier especially when investing with Robinhood. I keep coming as it has everything I need.
Date published: 2021-02-26
Rated 4 out of 5 by from Good to use although poor Customer service I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by from Fast, easy, and great tax advice from the staff! All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 524