TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turno was great It was an easier experience! Thankfully I had someone finish my taxes. First time home owner made it difficult!
Date published: 2022-03-12
Rated 3 out of 5 by from Needs improvement When I need further information on a topic, the 'Help' screen print is so tiny I need a magnifying glass to read it. And I can expand the Help screen page, but it doesn't expand the print? Which is NO help at all. Please fix this!
Date published: 2022-03-12
Rated 3 out of 5 by from No ability to attach pdf for e-file, State? I had to mail separate forms 8453 and 8885 to the irs to complete the tax return. It would be good to be able to do this electronically. I was also asked repeated times to complete a Florida tax return which was not needed for me.
Date published: 2022-03-12
Rated 3 out of 5 by from Federal Okay, State Horrible While the federal return is fairly user friendly, the state is getting worse over time. I have to add a fair amount of information in the state section that is already in the federal section. This year, I had to manually enter information on the forms for the state section. The information was never asked for.
Date published: 2022-03-12
Rated 5 out of 5 by from I love Turbo Tax using Turbo Tax made doing my taxes so easy, I would highly recommend you to all my friends
Date published: 2022-03-12
Rated 2 out of 5 by from Tax Forms Lacking Especially For EV Having to wait well over a month to file my taxes simply because TurboTax didn't digitize the EV purchase and AMT forms is ridiculous. I have always used free programs but tried this on a whim from costco and sorely regret it now. Hopefully Costco will credit me back for the purchase since I would not have purchased if I knew what a lazy bunch of people worked on this product.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy to use and navigate. Turbo tax helped my figure out the taxes, expenses and deduction for my side line business. Saved me money.
Date published: 2022-03-12
Rated 5 out of 5 by from Good tax product Have used this for years and very good product. If you need to answer questions they give you a link on the IRS website.
Date published: 2022-03-12
Rated 4 out of 5 by from Turbotax is so good Turbo tax is good.it is focus on the income and expenses if i had any mistake tax system gave correction.
Date published: 2022-03-12
Rated 5 out of 5 by from as always, fast and easy Been doing my taxes via Turbo Tax for years. Wish the government would make it easier on us old folks. You have a great product
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5070
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turno was great It was an easier experience! Thankfully I had someone finish my taxes. First time home owner made it difficult!
Date published: 2022-03-12
Rated 3 out of 5 by from Needs improvement When I need further information on a topic, the 'Help' screen print is so tiny I need a magnifying glass to read it. And I can expand the Help screen page, but it doesn't expand the print? Which is NO help at all. Please fix this!
Date published: 2022-03-12
Rated 3 out of 5 by from No ability to attach pdf for e-file, State? I had to mail separate forms 8453 and 8885 to the irs to complete the tax return. It would be good to be able to do this electronically. I was also asked repeated times to complete a Florida tax return which was not needed for me.
Date published: 2022-03-12
Rated 3 out of 5 by from Federal Okay, State Horrible While the federal return is fairly user friendly, the state is getting worse over time. I have to add a fair amount of information in the state section that is already in the federal section. This year, I had to manually enter information on the forms for the state section. The information was never asked for.
Date published: 2022-03-12
Rated 5 out of 5 by from I love Turbo Tax using Turbo Tax made doing my taxes so easy, I would highly recommend you to all my friends
Date published: 2022-03-12
Rated 2 out of 5 by from Tax Forms Lacking Especially For EV Having to wait well over a month to file my taxes simply because TurboTax didn't digitize the EV purchase and AMT forms is ridiculous. I have always used free programs but tried this on a whim from costco and sorely regret it now. Hopefully Costco will credit me back for the purchase since I would not have purchased if I knew what a lazy bunch of people worked on this product.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy to use and navigate. Turbo tax helped my figure out the taxes, expenses and deduction for my side line business. Saved me money.
Date published: 2022-03-12
Rated 5 out of 5 by from Good tax product Have used this for years and very good product. If you need to answer questions they give you a link on the IRS website.
Date published: 2022-03-12
Rated 4 out of 5 by from Turbotax is so good Turbo tax is good.it is focus on the income and expenses if i had any mistake tax system gave correction.
Date published: 2022-03-12
Rated 5 out of 5 by from as always, fast and easy Been doing my taxes via Turbo Tax for years. Wish the government would make it easier on us old folks. You have a great product
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5070