TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from You've done it again! Every year I anticipate filing my taxes with gloom and doom. However, the process is very easy.
Date published: 2021-05-03
Rated 4 out of 5 by from The system is flexible to deal with special sits. We invest in chattel loans and the system was flexible enough to handle our capital structure.
Date published: 2021-05-03
Rated 4 out of 5 by from A good product I went back to Turbo Tax a much better service, made everything a lot easier to understand, and more ways for credit taxes.
Date published: 2021-05-03
Rated 5 out of 5 by from Easy Easy to navigate. I like that I can pick up where I left off anytime as well as jump around.
Date published: 2021-05-03
Rated 4 out of 5 by from Turbo tax I had some problems with saving my return data in this 2020 version that I did not experience with the previous return years. I logged out several times, and saved my return but when I went back in I had to repeat questions and sections of the return that I had already completed. One time I returned to my document after saving, and discovered several highlighted errors that were not there during my previous session. I also had some problems with an error continuing on my Schedule K-1,form 1065.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax wonderful This was my first time feeling my taxes by myself my economy I will cannot afford for everybody else is charging outside it was easy and cheap to do it was the way to go they help me along the way I recommend it to everybody
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax is too wordy, with non-helpful screens For years the product has been great, but I got dissapointed this year with FREE federal e-file, but not free State e-file. Why do I have to pay to e=file? I feel TurboTax Premier would be a much better product with Free e-file for federal and one state.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax is Great ! It was very easy to prepare my taxes with turbo tax.
Date published: 2021-05-03
Rated 5 out of 5 by from TurtoTax is great. Been using it since 1995!! I've always found TurboTax to be a great way to do my taxes. I've had a few occasions to contact Customer Service over the years and they've always resolved issues. The product continues to evolve and the experience is much different now than 26 years ago, but just as relevant. For historical curiosity, I just checked this - I have all the prior year's folders on my computer and see that the tax file size in 1995 was 133KB. This year was 4.6MB.
Date published: 2021-05-03
Rated 5 out of 5 by from love turbotax Super quick and easy! I've used turbotax for 4 years and love it
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5061
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from You've done it again! Every year I anticipate filing my taxes with gloom and doom. However, the process is very easy.
Date published: 2021-05-03
Rated 4 out of 5 by from The system is flexible to deal with special sits. We invest in chattel loans and the system was flexible enough to handle our capital structure.
Date published: 2021-05-03
Rated 4 out of 5 by from A good product I went back to Turbo Tax a much better service, made everything a lot easier to understand, and more ways for credit taxes.
Date published: 2021-05-03
Rated 5 out of 5 by from Easy Easy to navigate. I like that I can pick up where I left off anytime as well as jump around.
Date published: 2021-05-03
Rated 4 out of 5 by from Turbo tax I had some problems with saving my return data in this 2020 version that I did not experience with the previous return years. I logged out several times, and saved my return but when I went back in I had to repeat questions and sections of the return that I had already completed. One time I returned to my document after saving, and discovered several highlighted errors that were not there during my previous session. I also had some problems with an error continuing on my Schedule K-1,form 1065.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax wonderful This was my first time feeling my taxes by myself my economy I will cannot afford for everybody else is charging outside it was easy and cheap to do it was the way to go they help me along the way I recommend it to everybody
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax is too wordy, with non-helpful screens For years the product has been great, but I got dissapointed this year with FREE federal e-file, but not free State e-file. Why do I have to pay to e=file? I feel TurboTax Premier would be a much better product with Free e-file for federal and one state.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax is Great ! It was very easy to prepare my taxes with turbo tax.
Date published: 2021-05-03
Rated 5 out of 5 by from TurtoTax is great. Been using it since 1995!! I've always found TurboTax to be a great way to do my taxes. I've had a few occasions to contact Customer Service over the years and they've always resolved issues. The product continues to evolve and the experience is much different now than 26 years ago, but just as relevant. For historical curiosity, I just checked this - I have all the prior year's folders on my computer and see that the tax file size in 1995 was 133KB. This year was 4.6MB.
Date published: 2021-05-03
Rated 5 out of 5 by from love turbotax Super quick and easy! I've used turbotax for 4 years and love it
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5061