TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax Quick fast and start to the point with expert assistance.
Date published: 2022-03-07
Rated 5 out of 5 by from These folks rock ! I did mine on my phone and used the id me video call as well and it was easier than I thought !
Date published: 2022-03-07
Rated 2 out of 5 by from TT Is terrible, keeps sending me on a to do loop TT Is terrible, keeps sending me on a to do loop in various sections
Date published: 2022-03-07
Rated 4 out of 5 by from Great experience, easy to use For my first time filing businesses taxes, this made things really easy. I would have like to have the ability to connect to QuickBooks Online, or be able to export data from QuickBooks to load into TurboTax business
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax was very helpful Turbo Tax continue to be a great tool to prepare the annual income tax return. Easy to follow and very helpful instructions.
Date published: 2022-03-07
Rated 5 out of 5 by from user-friendly Turbo Tax is great. I think the key is making sure that everything is coded properly in QuickBooks. Even still the software is easy to navigate through when there are questions on the return.
Date published: 2022-03-07
Rated 5 out of 5 by from Great Turbotax Great TurboTax, I been using it for 19 years, never used any other tax service, before TurboTax I always do my taxes regular!
Date published: 2022-03-07
Rated 2 out of 5 by from Foreign tax issues issues with foreign tax credit. had to wait for updates which were never completed.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is awesome! When I need help. They help me. They walked me thru it.
Date published: 2022-03-07
Rated 4 out of 5 by from Some gliches in this year's platform I was extremely frustrated by the note that said, for efiling, I'd need to attach to the file a copy of my 2021 Broker Statement for investments and that I would be prompted "later" to do this. I was never prompted to do this and hunted in the application, researched on google, called TurboTax three times, spent an hour on the phone with a TurboTax agent to try to figure out how to do this ... only to find out it (so it appears) that this cannot be done, which is odd since I can attach a copy of my signature page. I cannot understand why I wouldn't be able to attach other documents but there does not seem to be any place, or at least no instructions, to tell users how to do this! I spent HOURS trying to figure it out. Please fix this gliche or explain to users how to do it. Also, my income distribution from line 18 carried over to form 1116 without explanation, which is weird because it clearly came from line 18 of the 1041. I guess this is another gliche to be fixed.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5020
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Quick fast and start to the point with expert assistance.
Date published: 2022-03-07
Rated 5 out of 5 by from These folks rock ! I did mine on my phone and used the id me video call as well and it was easier than I thought !
Date published: 2022-03-07
Rated 2 out of 5 by from TT Is terrible, keeps sending me on a to do loop TT Is terrible, keeps sending me on a to do loop in various sections
Date published: 2022-03-07
Rated 4 out of 5 by from Great experience, easy to use For my first time filing businesses taxes, this made things really easy. I would have like to have the ability to connect to QuickBooks Online, or be able to export data from QuickBooks to load into TurboTax business
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax was very helpful Turbo Tax continue to be a great tool to prepare the annual income tax return. Easy to follow and very helpful instructions.
Date published: 2022-03-07
Rated 5 out of 5 by from user-friendly Turbo Tax is great. I think the key is making sure that everything is coded properly in QuickBooks. Even still the software is easy to navigate through when there are questions on the return.
Date published: 2022-03-07
Rated 5 out of 5 by from Great Turbotax Great TurboTax, I been using it for 19 years, never used any other tax service, before TurboTax I always do my taxes regular!
Date published: 2022-03-07
Rated 2 out of 5 by from Foreign tax issues issues with foreign tax credit. had to wait for updates which were never completed.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is awesome! When I need help. They help me. They walked me thru it.
Date published: 2022-03-07
Rated 4 out of 5 by from Some gliches in this year's platform I was extremely frustrated by the note that said, for efiling, I'd need to attach to the file a copy of my 2021 Broker Statement for investments and that I would be prompted "later" to do this. I was never prompted to do this and hunted in the application, researched on google, called TurboTax three times, spent an hour on the phone with a TurboTax agent to try to figure out how to do this ... only to find out it (so it appears) that this cannot be done, which is odd since I can attach a copy of my signature page. I cannot understand why I wouldn't be able to attach other documents but there does not seem to be any place, or at least no instructions, to tell users how to do this! I spent HOURS trying to figure it out. Please fix this gliche or explain to users how to do it. Also, my income distribution from line 18 carried over to form 1116 without explanation, which is weird because it clearly came from line 18 of the 1041. I guess this is another gliche to be fixed.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5020