TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Made it easy Not sure if the program is getting better, my familiarity with the program is getting better, or a combination of the two, but this was by far the easiest year Ive ever had using Turbo Tax
Date published: 2022-03-14
Rated 4 out of 5 by from The Expert was Great Misleading that it was free there were charges that I didn’t understand.
Date published: 2022-03-14
Rated 4 out of 5 by from Mostly good there is a glitch in the state business product involving the form 502 A which requires businesses to delete that form if it does not apply in order to get the product to file. Same glitch in the 2020 version. You would think they would have fixed it or added a pop up to tell people about it. I have been using Turbo Tax for a long time and while I mostly love it, there seems to often be some little glitch like that that will waste a lot of time. I also wish Quickbooks and Turbo Tax used the same methods for the balance sheet etc. so I didn't have to go in and manually fix things every year.
Date published: 2022-03-14
Rated 5 out of 5 by from Use them every year I just find TurboTax easy to use and I'm really grateful.
Date published: 2022-03-14
Rated 5 out of 5 by from 20+ years of using Turbo Tax and love it! I've been self-preparing my return for more than 20 years on Turbo Tax and can honestly say that every year it gets better and easier to use.
Date published: 2022-03-14
Rated 2 out of 5 by from UNNECCESSARY CHARGES Turbo taxes makes you pay for services even before you file ... and most of these services you probably wouldn't need
Date published: 2022-03-14
Rated 4 out of 5 by from TurboTax is almost perfect! Have been using the program for many years and have never had any issues. I had special circumstances this year and found it difficult to import a file, so I had to enter info manually. But all worked out in the end.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is Awesome! We purchased the download and it went great. I am just disappointed because we utilize turbotax for personal, but there is no way to only do our business taxes under our personal account. So we had to go and purchase the specific download for business only.
Date published: 2022-03-14
Rated 5 out of 5 by from Great experience Easy, quick and very descriptive. Thank you for all the support.
Date published: 2022-03-14
Rated 5 out of 5 by from Not Bad I like that the prompts communicate with you the way humans actually talk and not some formal jargon that only sophisticated people in suits only use.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4923
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made it easy Not sure if the program is getting better, my familiarity with the program is getting better, or a combination of the two, but this was by far the easiest year Ive ever had using Turbo Tax
Date published: 2022-03-14
Rated 4 out of 5 by from The Expert was Great Misleading that it was free there were charges that I didn’t understand.
Date published: 2022-03-14
Rated 4 out of 5 by from Mostly good there is a glitch in the state business product involving the form 502 A which requires businesses to delete that form if it does not apply in order to get the product to file. Same glitch in the 2020 version. You would think they would have fixed it or added a pop up to tell people about it. I have been using Turbo Tax for a long time and while I mostly love it, there seems to often be some little glitch like that that will waste a lot of time. I also wish Quickbooks and Turbo Tax used the same methods for the balance sheet etc. so I didn't have to go in and manually fix things every year.
Date published: 2022-03-14
Rated 5 out of 5 by from Use them every year I just find TurboTax easy to use and I'm really grateful.
Date published: 2022-03-14
Rated 5 out of 5 by from 20+ years of using Turbo Tax and love it! I've been self-preparing my return for more than 20 years on Turbo Tax and can honestly say that every year it gets better and easier to use.
Date published: 2022-03-14
Rated 2 out of 5 by from UNNECCESSARY CHARGES Turbo taxes makes you pay for services even before you file ... and most of these services you probably wouldn't need
Date published: 2022-03-14
Rated 4 out of 5 by from TurboTax is almost perfect! Have been using the program for many years and have never had any issues. I had special circumstances this year and found it difficult to import a file, so I had to enter info manually. But all worked out in the end.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is Awesome! We purchased the download and it went great. I am just disappointed because we utilize turbotax for personal, but there is no way to only do our business taxes under our personal account. So we had to go and purchase the specific download for business only.
Date published: 2022-03-14
Rated 5 out of 5 by from Great experience Easy, quick and very descriptive. Thank you for all the support.
Date published: 2022-03-14
Rated 5 out of 5 by from Not Bad I like that the prompts communicate with you the way humans actually talk and not some formal jargon that only sophisticated people in suits only use.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4923