TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Used Turbo tax for years, but... With constant changes to tax regulations/laws, it really should be easier to use the search portion of Turbo Tax and get a clear answer, not a vague similar question from another user. Also, it would be clearly stated that there is a charge to e-file state tax, not at the end when finishing.
Date published: 2021-05-17
Rated 5 out of 5 by from I love using TurboTax Turbo Tax makes it easy for anyone to file their own taxes. Very detailed explanations in language that is easy to understand.
Date published: 2021-05-17
Rated 5 out of 5 by from Great quick and easy experience! Wayne who helped me through the process was very nice, clear, quick and efficient.
Date published: 2021-05-17
Rated 5 out of 5 by from Victory at tax time All that stress for nothing... You got me through tax time again TurboTax. Maybe next year Ill be on top of it.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use Been using TurboTax for years and they continue to simplify the tax process.
Date published: 2021-05-17
Rated 5 out of 5 by from The most affordable way to file! I've used Turbo Tax for over 5 years and TurboTax has helped me file with ease year after year. Their software keeps improving over the years and they are up-to-date on the latest tax rules.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is getting better but... Missed on the selling a second home, very confusing getting to point to enter data.
Date published: 2021-05-17
Rated 5 out of 5 by from GREAT JOB! IT WAS VERY EASY TO FILE TAXES. You give a lot of assistance as needed. Easy Easy Easy is the best way.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax 2020 Deluxw I have been using TurboTax Deluxe for more than 10 years, and it still is the best overall product that produces quality returns.
Date published: 2021-05-17
Rated 4 out of 5 by from Michelle was phenomenal Turbo tax was easy until i attempted to complete the file. I had trouble locating how I could "de-select" being an LLC. This caused lots of stress and problem but Michelle, the specialist was incredibly patient and helpful. We sorted out the issue and i was able to complete my e-filing. Thank you Michelle!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4902
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Used Turbo tax for years, but... With constant changes to tax regulations/laws, it really should be easier to use the search portion of Turbo Tax and get a clear answer, not a vague similar question from another user. Also, it would be clearly stated that there is a charge to e-file state tax, not at the end when finishing.
Date published: 2021-05-17
Rated 5 out of 5 by from I love using TurboTax Turbo Tax makes it easy for anyone to file their own taxes. Very detailed explanations in language that is easy to understand.
Date published: 2021-05-17
Rated 5 out of 5 by from Great quick and easy experience! Wayne who helped me through the process was very nice, clear, quick and efficient.
Date published: 2021-05-17
Rated 5 out of 5 by from Victory at tax time All that stress for nothing... You got me through tax time again TurboTax. Maybe next year Ill be on top of it.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use Been using TurboTax for years and they continue to simplify the tax process.
Date published: 2021-05-17
Rated 5 out of 5 by from The most affordable way to file! I've used Turbo Tax for over 5 years and TurboTax has helped me file with ease year after year. Their software keeps improving over the years and they are up-to-date on the latest tax rules.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is getting better but... Missed on the selling a second home, very confusing getting to point to enter data.
Date published: 2021-05-17
Rated 5 out of 5 by from GREAT JOB! IT WAS VERY EASY TO FILE TAXES. You give a lot of assistance as needed. Easy Easy Easy is the best way.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax 2020 Deluxw I have been using TurboTax Deluxe for more than 10 years, and it still is the best overall product that produces quality returns.
Date published: 2021-05-17
Rated 4 out of 5 by from Michelle was phenomenal Turbo tax was easy until i attempted to complete the file. I had trouble locating how I could "de-select" being an LLC. This caused lots of stress and problem but Michelle, the specialist was incredibly patient and helpful. We sorted out the issue and i was able to complete my e-filing. Thank you Michelle!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4902