TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is very easy to use. It was very easy & QUICK to get help from agent/ representative. I had called 3-4 times, each time it was QUICK & easy help from their Tax experts. Now i am their permanent customer.
Date published: 2021-05-09
Rated 5 out of 5 by from turbo tax is awesome i had an issue but i fixed it they are very helpful
Date published: 2021-05-09
Rated 5 out of 5 by from Love Turbo Tax I love the convenience of doing it at my own pace. That the process is guided and is very clear on the instructions. The Chat is great for questions when you not quick sure what or where to put info.
Date published: 2021-05-09
Rated 5 out of 5 by from Great! This was my first time using TurboTax expert and it was worth the additional cost!
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax is the way to go It was very easy to use. Very helpful when I had to return to correct something tha I had already filled out
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax Live Full Service was great! Andre was my expert and he was so helpful. He asked all the questions he needed, then I provided him with the information and I didn't have to worry about it again. He asked me additional questions as necessary but took care of everything for me!!
Date published: 2021-05-09
Rated 5 out of 5 by from Thanks for making it easy! Made doing my taxes and e-filing a return so easy!
Date published: 2021-05-09
Rated 4 out of 5 by from Awesome but can be improved Would like to see a result comparison for filing separately and filing jointly for married
Date published: 2021-05-09
Rated 1 out of 5 by from Never use again! Parents paid for service so I didn't lose money. Filing with one w2 and students grants should not require a payment. I'm getting $2 return from federal. There are plenty of tax services available. I will shop around
Date published: 2021-05-09
Rated 1 out of 5 by from Stae tax is terrible I filed my Amended Form 1040 and I filed my state tax as original not as amended. Turbo Tax would only file my State return as amended. I did not file and was charged anyway.... BAD!
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4876
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is very easy to use. It was very easy & QUICK to get help from agent/ representative. I had called 3-4 times, each time it was QUICK & easy help from their Tax experts. Now i am their permanent customer.
Date published: 2021-05-09
Rated 5 out of 5 by from turbo tax is awesome i had an issue but i fixed it they are very helpful
Date published: 2021-05-09
Rated 5 out of 5 by from Love Turbo Tax I love the convenience of doing it at my own pace. That the process is guided and is very clear on the instructions. The Chat is great for questions when you not quick sure what or where to put info.
Date published: 2021-05-09
Rated 5 out of 5 by from Great! This was my first time using TurboTax expert and it was worth the additional cost!
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax is the way to go It was very easy to use. Very helpful when I had to return to correct something tha I had already filled out
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax Live Full Service was great! Andre was my expert and he was so helpful. He asked all the questions he needed, then I provided him with the information and I didn't have to worry about it again. He asked me additional questions as necessary but took care of everything for me!!
Date published: 2021-05-09
Rated 5 out of 5 by from Thanks for making it easy! Made doing my taxes and e-filing a return so easy!
Date published: 2021-05-09
Rated 4 out of 5 by from Awesome but can be improved Would like to see a result comparison for filing separately and filing jointly for married
Date published: 2021-05-09
Rated 1 out of 5 by from Never use again! Parents paid for service so I didn't lose money. Filing with one w2 and students grants should not require a payment. I'm getting $2 return from federal. There are plenty of tax services available. I will shop around
Date published: 2021-05-09
Rated 1 out of 5 by from Stae tax is terrible I filed my Amended Form 1040 and I filed my state tax as original not as amended. Turbo Tax would only file my State return as amended. I did not file and was charged anyway.... BAD!
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4876