TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax Delux is GREAT!!! As usual. Only had one problem and it was probably due to new laws. I have never had to ID my Retirement Pension Plan as a RMD distribution but this year I had to. When I first called my Pension Plan people they had no idea what I was talking about; after all it was a monthly distribution over many years, not an IRA. They finally told me to click on Yes, it is a RMD. Hope that was the right answer!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awesome thank you! Easy to use and staff is very helpful thank you for everything.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax did me good and my tax expert was awesome Turbo tax was decently easy to navigate and I had a great tax expert. Thanks turbo tax!
Date published: 2022-03-14
Rated 3 out of 5 by from TurboTax is Helpful Somewhat The process this year was a bit challenging being that I worked in NYC for five months. And my return was less. I think Turbo tax charges to much
Date published: 2022-03-14
Rated 5 out of 5 by from turbotax is awesome, will use again turbotax walked me thru the process, did not need chat
Date published: 2022-03-14
Rated 4 out of 5 by from Mostly a good experience each year I love being able to upload my company info from Quickbooks -- HOWEVER, since Intuit owns both Quickbooks and Turbotax I do not understand why I cannot go from Quickbooks online straight to Turbotax Business. This should be a no-brainer. Also when it comes to reviewing my return at the end, there should be guide boxes to help me understand better what your review system thinks I need to fix. I always have to search for an answer in the help area. Over the last four years I have figured out how to navigate through the challenges of porting my info from QB Online to QB desktop to Turbotax Business, but a lot could be streamlined.
Date published: 2022-03-14
Rated 1 out of 5 by from what a waste of time all that has changed form my previous year was my current employer. i spent over 3 hours in going round and round in non-sense. using turbotax next year is questionable
Date published: 2022-03-14
Rated 5 out of 5 by from Be lost without it! Fast, easy, and very user-friendly. Been Using it for years, and I'd be lost without it.
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax Business Filing section is pretty bad. State needs to be mailed since electronic filing is not available, but it skipped it completely...just went to e-file the federal and done and exit. Had to look at the printed return for the instructions. Would have been nice for TurboTax to actually print the state return and scan the signed page for our records.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy and quick I like all of the resources available and how the program guides you through.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4868
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Delux is GREAT!!! As usual. Only had one problem and it was probably due to new laws. I have never had to ID my Retirement Pension Plan as a RMD distribution but this year I had to. When I first called my Pension Plan people they had no idea what I was talking about; after all it was a monthly distribution over many years, not an IRA. They finally told me to click on Yes, it is a RMD. Hope that was the right answer!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awesome thank you! Easy to use and staff is very helpful thank you for everything.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax did me good and my tax expert was awesome Turbo tax was decently easy to navigate and I had a great tax expert. Thanks turbo tax!
Date published: 2022-03-14
Rated 3 out of 5 by from TurboTax is Helpful Somewhat The process this year was a bit challenging being that I worked in NYC for five months. And my return was less. I think Turbo tax charges to much
Date published: 2022-03-14
Rated 5 out of 5 by from turbotax is awesome, will use again turbotax walked me thru the process, did not need chat
Date published: 2022-03-14
Rated 4 out of 5 by from Mostly a good experience each year I love being able to upload my company info from Quickbooks -- HOWEVER, since Intuit owns both Quickbooks and Turbotax I do not understand why I cannot go from Quickbooks online straight to Turbotax Business. This should be a no-brainer. Also when it comes to reviewing my return at the end, there should be guide boxes to help me understand better what your review system thinks I need to fix. I always have to search for an answer in the help area. Over the last four years I have figured out how to navigate through the challenges of porting my info from QB Online to QB desktop to Turbotax Business, but a lot could be streamlined.
Date published: 2022-03-14
Rated 1 out of 5 by from what a waste of time all that has changed form my previous year was my current employer. i spent over 3 hours in going round and round in non-sense. using turbotax next year is questionable
Date published: 2022-03-14
Rated 5 out of 5 by from Be lost without it! Fast, easy, and very user-friendly. Been Using it for years, and I'd be lost without it.
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax Business Filing section is pretty bad. State needs to be mailed since electronic filing is not available, but it skipped it completely...just went to e-file the federal and done and exit. Had to look at the printed return for the instructions. Would have been nice for TurboTax to actually print the state return and scan the signed page for our records.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy and quick I like all of the resources available and how the program guides you through.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4868