TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Luv TurboTax TurboTax has been my go to tax prep program for years. I have always been satisfied with the preparation and results. However, this year I found it to be somewhat confusing. Thus the four star rating. I will still return next year!
Date published: 2021-10-15
Rated 4 out of 5 by from easy & fast easy...guided me through process. easy to understand instructions
Date published: 2021-10-15
Rated 5 out of 5 by from The expert support doubled my refund Great expert help that literally more than doubled my refund.
Date published: 2021-10-15
Rated 5 out of 5 by from Stressless Quick and painless. Both gentlemen were very professional and helpful. I procrastinated and they moved quickly!! Thank you
Date published: 2021-10-15
Rated 4 out of 5 by from Very good program! needs enhancement Foreign Taxes I have been using Turbotax since 1999 .. just because it's the best! Very helpful with tips and last years records. Easy to walk-through and it gives you the choice to use it in 5 different PCs. I use the DELUXE program, i find though the Foreign Taxes area is limited and needs enhancement. The program doesn't explain which method to use, or at least ask you to use both Foreign Income Exclusion and Foreign Tax Credi and then chose what applies best. It has many confusing wordings and really is a ''maze''. I please ask the team to develop better that area if possible.
Date published: 2021-10-15
Rated 4 out of 5 by from TUrboTax is a great tool...but has hiccups I've always done my own taxes. I started with TurboTax early on, and use QuickBooks to feed it my business data. As a Schedule F filer, when I'm stuck with a question, I find a lot less online help available than for other industries and business models.
Date published: 2021-10-15
Rated 5 out of 5 by from They make it easy and accurate! Turbo Tax has been accurate and reliable for me for years. There were some glitches in the past that all seem to be fixed and running more smoothly now.
Date published: 2021-10-15
Rated 5 out of 5 by from You make my life easier As always, the vexing job of filing our taxes has been made much less vexing by Turbo-Tax. I recommend them to everyone I talk to
Date published: 2021-10-15
Rated 4 out of 5 by from It’s cool It was ok. Hopefully I get my refund faster then 21 day
Date published: 2021-10-15
Rated 4 out of 5 by from I love Turbo Tax Intuit's Turbo Tax is an amazing tool to have when dealing with the madness of doing your taxes! I greatly appreciate all of their help and support during a process that can be very tedious and frustrating if i didn't have their help.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 4786
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Luv TurboTax TurboTax has been my go to tax prep program for years. I have always been satisfied with the preparation and results. However, this year I found it to be somewhat confusing. Thus the four star rating. I will still return next year!
Date published: 2021-10-15
Rated 4 out of 5 by from easy & fast easy...guided me through process. easy to understand instructions
Date published: 2021-10-15
Rated 5 out of 5 by from The expert support doubled my refund Great expert help that literally more than doubled my refund.
Date published: 2021-10-15
Rated 5 out of 5 by from Stressless Quick and painless. Both gentlemen were very professional and helpful. I procrastinated and they moved quickly!! Thank you
Date published: 2021-10-15
Rated 4 out of 5 by from Very good program! needs enhancement Foreign Taxes I have been using Turbotax since 1999 .. just because it's the best! Very helpful with tips and last years records. Easy to walk-through and it gives you the choice to use it in 5 different PCs. I use the DELUXE program, i find though the Foreign Taxes area is limited and needs enhancement. The program doesn't explain which method to use, or at least ask you to use both Foreign Income Exclusion and Foreign Tax Credi and then chose what applies best. It has many confusing wordings and really is a ''maze''. I please ask the team to develop better that area if possible.
Date published: 2021-10-15
Rated 4 out of 5 by from TUrboTax is a great tool...but has hiccups I've always done my own taxes. I started with TurboTax early on, and use QuickBooks to feed it my business data. As a Schedule F filer, when I'm stuck with a question, I find a lot less online help available than for other industries and business models.
Date published: 2021-10-15
Rated 5 out of 5 by from They make it easy and accurate! Turbo Tax has been accurate and reliable for me for years. There were some glitches in the past that all seem to be fixed and running more smoothly now.
Date published: 2021-10-15
Rated 5 out of 5 by from You make my life easier As always, the vexing job of filing our taxes has been made much less vexing by Turbo-Tax. I recommend them to everyone I talk to
Date published: 2021-10-15
Rated 4 out of 5 by from It’s cool It was ok. Hopefully I get my refund faster then 21 day
Date published: 2021-10-15
Rated 4 out of 5 by from I love Turbo Tax Intuit's Turbo Tax is an amazing tool to have when dealing with the madness of doing your taxes! I greatly appreciate all of their help and support during a process that can be very tedious and frustrating if i didn't have their help.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 4786