TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great Service It was very easy to navigate and the price was right.
Date published: 2022-03-11
Rated 4 out of 5 by from Logged in back in 2017, still using it on 2022 I think it walks you through really good and helps a lot. Easy to identify any mistakes and can easily go back. It also gives opportunities to review. It includes self filling opportunities like uploading a pdf file of your documents, etc. Didn't rate 5 stars because I still use the free option and don't know how good the paid one is.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax Review I have been a TurboTax user for more than 6 years and have been quite happy with its program. Unfortunately, this year, and only this year, I was very disappointed that I was not able to directly transfer my previous years' information onto this year's filing. So, I ended up re-entering all the very basic information, such as names, DOB, SSN, address, ...etc, as well as entering the other pretinant information such as company names, company IDs, ..etc. As if I am a completely new user!! So, I'm somewhat disappointed and very frustrated.
Date published: 2022-03-11
Rated 4 out of 5 by from Great for the price! The product is very easy to use, but was glitchy when it came time to file. Free makes it acceptable.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is great It’s great. They help you throughout the process! They make sure that they give you all of your money!
Date published: 2022-03-11
Rated 5 out of 5 by from It went really well!!!! I love my experience. I had a little trouble at the beginning but I managed to get the hang of it. I will definitely use TurboTax again.
Date published: 2022-03-11
Rated 3 out of 5 by from It does the job I've been using turbotax for years and will continue to use it, but I'm a little tired of the continuous prompts to spend more money. Especially when some under-defined blip of paperwork is requiring me to mail my state taxes instead of e-file.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Great Turbo tax made doing my taxes quick and simple. I received a great return and was able to complete my taxes easily
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax They were very helpful and easy to use. I plan on using them again next year
Date published: 2022-03-11
Rated 3 out of 5 by from Clunky, but I guess it works This is my third year using TurboTax business, but for some reason, it couldn't import last year's info, so I had to re-enter it all. Also, we've used Quickbooks online for years, but it doesn't integrate. I had to manually enter all the QB data as well. Interface is also dated. It also assumes a certain amount of knowledge, such as when the software asks me what other forms I need to file. Should it guide me to that answer?
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4733
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service It was very easy to navigate and the price was right.
Date published: 2022-03-11
Rated 4 out of 5 by from Logged in back in 2017, still using it on 2022 I think it walks you through really good and helps a lot. Easy to identify any mistakes and can easily go back. It also gives opportunities to review. It includes self filling opportunities like uploading a pdf file of your documents, etc. Didn't rate 5 stars because I still use the free option and don't know how good the paid one is.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax Review I have been a TurboTax user for more than 6 years and have been quite happy with its program. Unfortunately, this year, and only this year, I was very disappointed that I was not able to directly transfer my previous years' information onto this year's filing. So, I ended up re-entering all the very basic information, such as names, DOB, SSN, address, ...etc, as well as entering the other pretinant information such as company names, company IDs, ..etc. As if I am a completely new user!! So, I'm somewhat disappointed and very frustrated.
Date published: 2022-03-11
Rated 4 out of 5 by from Great for the price! The product is very easy to use, but was glitchy when it came time to file. Free makes it acceptable.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is great It’s great. They help you throughout the process! They make sure that they give you all of your money!
Date published: 2022-03-11
Rated 5 out of 5 by from It went really well!!!! I love my experience. I had a little trouble at the beginning but I managed to get the hang of it. I will definitely use TurboTax again.
Date published: 2022-03-11
Rated 3 out of 5 by from It does the job I've been using turbotax for years and will continue to use it, but I'm a little tired of the continuous prompts to spend more money. Especially when some under-defined blip of paperwork is requiring me to mail my state taxes instead of e-file.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Great Turbo tax made doing my taxes quick and simple. I received a great return and was able to complete my taxes easily
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax They were very helpful and easy to use. I plan on using them again next year
Date published: 2022-03-11
Rated 3 out of 5 by from Clunky, but I guess it works This is my third year using TurboTax business, but for some reason, it couldn't import last year's info, so I had to re-enter it all. Also, we've used Quickbooks online for years, but it doesn't integrate. I had to manually enter all the QB data as well. Interface is also dated. It also assumes a certain amount of knowledge, such as when the software asks me what other forms I need to file. Should it guide me to that answer?
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4733