TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE BEEN USING TURBO TAX FOR YEARS AND IT HAS NEVER LET ME DOWN
Date published: 2021-02-26
Rated 5 out of 5 by from Cool Turbo tax was easy experience I would recommend this app to anyone needing a tax paper prepared
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax is legit! Some confusing parts, but overall easy to work with. Built in explanations rather than a click to find answer would probably benefit most of the population.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax s awesome Everything was fine Turbo tax is all good I will be using again next year
Date published: 2021-02-26
Rated 5 out of 5 by from EASY TO FOLLOW - REPEAT USER Simple to use, just have your documents ready & your identification (drivers' license) for verification prior to filing. BEWARE, there is a $40 Fee (i declined, once i saw it) to pay the Turbo Tax fee cost from your federal return
Date published: 2021-02-26
Rated 5 out of 5 by from Only way to file your taxes! Quick, convenient, organized and pretty easy to understand! I never thought with doing my own taxes and the help of turbotax would be so convenient. Everything is spelled out pretty plain and clear. The only recommendation is when someone clicks "Learn More" There is a real life example of what might be considered under tax deductions and subtractions for state tax. But other than that the uploading of the W2 or the simple follow along really made this process a breeze! Thanks Turbo! 2 years down a lifetime to go!
Date published: 2021-02-26
Rated 2 out of 5 by from Deceptive, but gets you done quickly They make it hard for you not to pay them an insane $50 for your state return. You have to actually back out of the normal work flow and then figure out manually how to decline state return filing. They also made a very big boast about transferring my mortgage interest automatically and then quelle surprise, it errored out and couldn't do it. It also threw a disconcerting error during the review process, gave me no options for recourse, and the magically said my return was OK. Hopefully that's true. Also, you spend as much time ducking their attempts to get you to spend more money as you do actually filing your return. This product has been better in years past, but this year was a rough time.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Awesome My experience was great, with this program. I highly recommend it.
Date published: 2021-02-26
Rated 5 out of 5 by from 5 stars: Would do taxes again Because I have too. But seriously this product has been excellent for me since I started filing on my own in 2017. Tubro is secure, fast, and easy to use while not costing too much for services.
Date published: 2021-02-26
Rated 3 out of 5 by from Turbotax review I usually have an easy time when filing my taxes. I am a little upset because turbotax is taking 130 dollars out my return just because i had to include my college info, which i manuallly put everything in myself all the time. I am also upset because it took forever to file this time because i kept trying to fix my return and it wasnt working.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 470
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE BEEN USING TURBO TAX FOR YEARS AND IT HAS NEVER LET ME DOWN
Date published: 2021-02-26
Rated 5 out of 5 by from Cool Turbo tax was easy experience I would recommend this app to anyone needing a tax paper prepared
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax is legit! Some confusing parts, but overall easy to work with. Built in explanations rather than a click to find answer would probably benefit most of the population.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax s awesome Everything was fine Turbo tax is all good I will be using again next year
Date published: 2021-02-26
Rated 5 out of 5 by from EASY TO FOLLOW - REPEAT USER Simple to use, just have your documents ready & your identification (drivers' license) for verification prior to filing. BEWARE, there is a $40 Fee (i declined, once i saw it) to pay the Turbo Tax fee cost from your federal return
Date published: 2021-02-26
Rated 5 out of 5 by from Only way to file your taxes! Quick, convenient, organized and pretty easy to understand! I never thought with doing my own taxes and the help of turbotax would be so convenient. Everything is spelled out pretty plain and clear. The only recommendation is when someone clicks "Learn More" There is a real life example of what might be considered under tax deductions and subtractions for state tax. But other than that the uploading of the W2 or the simple follow along really made this process a breeze! Thanks Turbo! 2 years down a lifetime to go!
Date published: 2021-02-26
Rated 2 out of 5 by from Deceptive, but gets you done quickly They make it hard for you not to pay them an insane $50 for your state return. You have to actually back out of the normal work flow and then figure out manually how to decline state return filing. They also made a very big boast about transferring my mortgage interest automatically and then quelle surprise, it errored out and couldn't do it. It also threw a disconcerting error during the review process, gave me no options for recourse, and the magically said my return was OK. Hopefully that's true. Also, you spend as much time ducking their attempts to get you to spend more money as you do actually filing your return. This product has been better in years past, but this year was a rough time.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Awesome My experience was great, with this program. I highly recommend it.
Date published: 2021-02-26
Rated 5 out of 5 by from 5 stars: Would do taxes again Because I have too. But seriously this product has been excellent for me since I started filing on my own in 2017. Tubro is secure, fast, and easy to use while not costing too much for services.
Date published: 2021-02-26
Rated 3 out of 5 by from Turbotax review I usually have an easy time when filing my taxes. I am a little upset because turbotax is taking 130 dollars out my return just because i had to include my college info, which i manuallly put everything in myself all the time. I am also upset because it took forever to file this time because i kept trying to fix my return and it wasnt working.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 470