TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from It's nice I wish I had more help for free, spending 29 dollars on taxes could have gone to pull ups instead.
Date published: 2022-03-11
Rated 5 out of 5 by from It was great - very easy First time filing - went smoothly although a bit pricy.
Date published: 2022-03-11
Rated 2 out of 5 by from TurboTax makes you waste a lot of your time. I had difficulty access 2020 return data from TurboTax web into the 2021 desktop software. Connecting to banks for 1099s was also challenging. The software lacks a clear side-by-side analysis of itemized vs standard deductions. It just says "trust me." Very annoying. If I knew better how to estimate what it would take to tip over into the itemization camp, I would probably have stopped adding potential deductions. I waited a lot of time. I had several software usability issue and none of the "help" is geared towards this. TurboTax makes you waste a lot of your time.
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Good..... would recommend...... will use it again..... used it last year
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is fabulous I was totally amazed and pleased with my experience of TurboTax. This is my second year using TurboTax.
Date published: 2022-03-11
Rated 5 out of 5 by from Wonderful Program Easy to use....Finished without hiccups. Will use next year/
Date published: 2022-03-11
Rated 4 out of 5 by from tax okay Turbo Tax is easy to use!!! okay? happy birthday to anyone born on this day
Date published: 2022-03-11
Rated 5 out of 5 by from I love TurboTax! It’s easy to navigate filling out the forms with the guidance that TurboTax gives. The helpful questions to guide you into the correct response and the way it double checks your info is very helpful.
Date published: 2022-03-11
Rated 3 out of 5 by from turbo tax turbo tax does not show worksheets and schedules that show how the data was figured into the totals of the 1040 form. help was not able to provide the schedules or worksheets for review.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax is convenient and helpful Excellent speaking with a live person I was able to finish taxes quickly
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4650
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's nice I wish I had more help for free, spending 29 dollars on taxes could have gone to pull ups instead.
Date published: 2022-03-11
Rated 5 out of 5 by from It was great - very easy First time filing - went smoothly although a bit pricy.
Date published: 2022-03-11
Rated 2 out of 5 by from TurboTax makes you waste a lot of your time. I had difficulty access 2020 return data from TurboTax web into the 2021 desktop software. Connecting to banks for 1099s was also challenging. The software lacks a clear side-by-side analysis of itemized vs standard deductions. It just says "trust me." Very annoying. If I knew better how to estimate what it would take to tip over into the itemization camp, I would probably have stopped adding potential deductions. I waited a lot of time. I had several software usability issue and none of the "help" is geared towards this. TurboTax makes you waste a lot of your time.
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Good..... would recommend...... will use it again..... used it last year
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is fabulous I was totally amazed and pleased with my experience of TurboTax. This is my second year using TurboTax.
Date published: 2022-03-11
Rated 5 out of 5 by from Wonderful Program Easy to use....Finished without hiccups. Will use next year/
Date published: 2022-03-11
Rated 4 out of 5 by from tax okay Turbo Tax is easy to use!!! okay? happy birthday to anyone born on this day
Date published: 2022-03-11
Rated 5 out of 5 by from I love TurboTax! It’s easy to navigate filling out the forms with the guidance that TurboTax gives. The helpful questions to guide you into the correct response and the way it double checks your info is very helpful.
Date published: 2022-03-11
Rated 3 out of 5 by from turbo tax turbo tax does not show worksheets and schedules that show how the data was figured into the totals of the 1040 form. help was not able to provide the schedules or worksheets for review.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax is convenient and helpful Excellent speaking with a live person I was able to finish taxes quickly
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4650