TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax fast and easy! I’ve been using turbo tax for 5 years now! Super fast! Super easy!
Date published: 2022-03-18
Rated 5 out of 5 by from KIMBERLY She was very understanding and efficient. Wise beyond her years.
Date published: 2022-03-18
Rated 5 out of 5 by from turbo tax is awesome it is so easy and very helpful....did not take me long to get everything done
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Very helpful at it's best!! I could not do it on my own.
Date published: 2022-03-18
Rated 5 out of 5 by from Great for beginners! I have never filed taxes before this year, and being in the military and away from home. I had no clue where to start filing taxes or gathering the information required. But with TurboTax, they were able to answer all my questions, help me gather the information required, looked at my situation, and got me the most in my return in the end.
Date published: 2022-03-18
Rated 3 out of 5 by from Very difficult to use!!!! Took two days to figure out how to enter my state estimated taxes allready paid. Very confusing. It wanted to estimate my federal tax. I don't estimated federal tax. Took another day to figure out how to stop that. Very confusing. I could have done my taxes faster using paper instead of Turbotax.
Date published: 2022-03-18
Rated 1 out of 5 by from Very Unhappy with this year's experience!! I have used iTurboTax for years with no problems (either with CD or download). I just completed my 2021 return which was really no different from previous returns as far as necessary forms are concerned. When ready to e-file, I was not able to do so. I spoke with someone from your support tech and she also told me I would have to file by mail. That is ridiculous!! I did not get a satisfactory reason for this issue. She just said it was due to the fact that some of my tax forms MUST to be mailed instead of e-filed. When did that change occur???? (As I stated the forms I've e-filed in the past are the same as this year.). Not sure I'll be using your product in the future!
Date published: 2022-03-18
Rated 4 out of 5 by from It’s easy No problems. I did it in one afternoon. I will use it again.
Date published: 2022-03-18
Rated 5 out of 5 by from Noice Good stuff my dudes, Some light issues with the automatic W2 inputting info (added an UT) but still much easier using TurboTax than doing Alone
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is trustworthy and up to date. No issue with completing. The final review is paramount.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4583
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax fast and easy! I’ve been using turbo tax for 5 years now! Super fast! Super easy!
Date published: 2022-03-18
Rated 5 out of 5 by from KIMBERLY She was very understanding and efficient. Wise beyond her years.
Date published: 2022-03-18
Rated 5 out of 5 by from turbo tax is awesome it is so easy and very helpful....did not take me long to get everything done
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Very helpful at it's best!! I could not do it on my own.
Date published: 2022-03-18
Rated 5 out of 5 by from Great for beginners! I have never filed taxes before this year, and being in the military and away from home. I had no clue where to start filing taxes or gathering the information required. But with TurboTax, they were able to answer all my questions, help me gather the information required, looked at my situation, and got me the most in my return in the end.
Date published: 2022-03-18
Rated 3 out of 5 by from Very difficult to use!!!! Took two days to figure out how to enter my state estimated taxes allready paid. Very confusing. It wanted to estimate my federal tax. I don't estimated federal tax. Took another day to figure out how to stop that. Very confusing. I could have done my taxes faster using paper instead of Turbotax.
Date published: 2022-03-18
Rated 1 out of 5 by from Very Unhappy with this year's experience!! I have used iTurboTax for years with no problems (either with CD or download). I just completed my 2021 return which was really no different from previous returns as far as necessary forms are concerned. When ready to e-file, I was not able to do so. I spoke with someone from your support tech and she also told me I would have to file by mail. That is ridiculous!! I did not get a satisfactory reason for this issue. She just said it was due to the fact that some of my tax forms MUST to be mailed instead of e-filed. When did that change occur???? (As I stated the forms I've e-filed in the past are the same as this year.). Not sure I'll be using your product in the future!
Date published: 2022-03-18
Rated 4 out of 5 by from It’s easy No problems. I did it in one afternoon. I will use it again.
Date published: 2022-03-18
Rated 5 out of 5 by from Noice Good stuff my dudes, Some light issues with the automatic W2 inputting info (added an UT) but still much easier using TurboTax than doing Alone
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is trustworthy and up to date. No issue with completing. The final review is paramount.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4583