TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
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Rated 4 out of 5 by
1041 preparer from
TurboTax Business has a bug for Trusts in MA
There is a bug in percent of income to distribute to beneficiaries. Can't say "0" or it goes into an endless 6-page loop at the end. Had to say 0,0001 Which is bogus. But Support was AWESOME! AND when will 1041's be supported in Premiere, instead of PC-only Business version. Also bogus. Other than those two things, I like TurboTax.
Date published: 2022-03-12
Rated 5 out of 5 by
JoeSchemp from
Thanks TurboTax!
TurboTax makes my tax preparation very easy. I do not only my and my wife's own taxes, but also the taxes for my son and 2 friends. I do not charge them for doing their taxes. I enjoy being able to help them with this. And, TurboTax makes it easy!
Date published: 2022-03-12
Rated 1 out of 5 by
Zoes Dad from
Turbo Tax Overpriced and Does Not Work Completely
I have used Turbo Tax for well over 10 years. When I used it last year and now today, it does not import the info from the previous year's taxes. You have to do it manually. Both the W2s I had are via ADP. When you input the tax ID's, TT states it cannot import the data. Why not? Isn't ADP the biggest employer used payroll system. On the healthcare questions, it only addresses the 1095A and not the 1095 B or HC forms. Starting last year you made all get the premier edition where as the deluxe was OK if you had mutual fund sales or earning via a 1099 DIv or other 1099 forms. Now you are forced to go Premier.
Date published: 2022-03-12
Rated 5 out of 5 by
LKC22 from
Very helpful
The cost for full service does seem very high, but I really appreciated how much my tax expert helped me with my freelance income. I would not have known how to file it the way he did.
Date published: 2022-03-12
Rated 5 out of 5 by
Fufus from
It was Great!
The direct phone calls were awesome. I tried to use the chat feature and that was horrible
Date published: 2022-03-12
Rated 5 out of 5 by
EdMcD from
Even easier than it was with an accountant
The process is straightforward and detailed but without my having to be knowledgeable about tax intricacies.
Date published: 2022-03-12
Rated 5 out of 5 by
Robby123456789 from
Very Easy
TurboTax is so easy to use. Thank you for helping someone like me by providing an easy experience.
Date published: 2022-03-12
Rated 5 out of 5 by
S_Kamath from
User friendly and intuitive
The app walks you through every step. Makes tax filing really easy.
Date published: 2022-03-12
Rated 5 out of 5 by
GoFastHappy from
happy customer
good program, easy to use, help is very efficient and quick
Date published: 2022-03-12
Rated 5 out of 5 by
ESS 81 from
Most helpful tax filing
I was getting frustrated but the tax people at turbotax are super helpful and make tax filing pretty easy going
All TurboTax® Offerings Reviews - Page 4583
Date published: 2022-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
1041 preparer from
TurboTax Business has a bug for Trusts in MA
There is a bug in percent of income to distribute to beneficiaries. Can't say "0" or it goes into an endless 6-page loop at the end. Had to say 0,0001 Which is bogus. But Support was AWESOME! AND when will 1041's be supported in Premiere, instead of PC-only Business version. Also bogus. Other than those two things, I like TurboTax.
Date published: 2022-03-12
Rated 5 out of 5 by
JoeSchemp from
Thanks TurboTax!
TurboTax makes my tax preparation very easy. I do not only my and my wife's own taxes, but also the taxes for my son and 2 friends. I do not charge them for doing their taxes. I enjoy being able to help them with this. And, TurboTax makes it easy!
Date published: 2022-03-12
Rated 1 out of 5 by
Zoes Dad from
Turbo Tax Overpriced and Does Not Work Completely
I have used Turbo Tax for well over 10 years. When I used it last year and now today, it does not import the info from the previous year's taxes. You have to do it manually. Both the W2s I had are via ADP. When you input the tax ID's, TT states it cannot import the data. Why not? Isn't ADP the biggest employer used payroll system. On the healthcare questions, it only addresses the 1095A and not the 1095 B or HC forms. Starting last year you made all get the premier edition where as the deluxe was OK if you had mutual fund sales or earning via a 1099 DIv or other 1099 forms. Now you are forced to go Premier.
Date published: 2022-03-12
Rated 5 out of 5 by
LKC22 from
Very helpful
The cost for full service does seem very high, but I really appreciated how much my tax expert helped me with my freelance income. I would not have known how to file it the way he did.
Date published: 2022-03-12
Rated 5 out of 5 by
Fufus from
It was Great!
The direct phone calls were awesome. I tried to use the chat feature and that was horrible
Date published: 2022-03-12
Rated 5 out of 5 by
EdMcD from
Even easier than it was with an accountant
The process is straightforward and detailed but without my having to be knowledgeable about tax intricacies.
Date published: 2022-03-12
Rated 5 out of 5 by
Robby123456789 from
Very Easy
TurboTax is so easy to use. Thank you for helping someone like me by providing an easy experience.
Date published: 2022-03-12
Rated 5 out of 5 by
S_Kamath from
User friendly and intuitive
The app walks you through every step. Makes tax filing really easy.
Date published: 2022-03-12
Rated 5 out of 5 by
GoFastHappy from
happy customer
good program, easy to use, help is very efficient and quick
Date published: 2022-03-12
Rated 5 out of 5 by
ESS 81 from
Most helpful tax filing
I was getting frustrated but the tax people at turbotax are super helpful and make tax filing pretty easy going
All TurboTax® Offerings Reviews - Page 4583
Date published: 2022-03-12