TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from NYS Return Does Not Consider Gov't Pensions I was unable to file my NYS income tax return because the form does not take into consideration those with NYS Government Pensions. I was unable to record a subtraction on line 26.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is a great product Turbo Tax led my me down the correct path to achieve the results I wanted.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is the BEST! Using TurboTax Live was awesome! From my first interaction with the Tax Assistant Amanda who was extremely kind and helpful to the accountant John who was the man! Both Amanda and John were both super professional and thorough throughout the whole process. I was very nervous about filing my return on my own this year so I decided to use the TurboTax Live to get the necessary help. I'm extremely glad I did because Amanda and John made the process easy and seamless. Amanda called me to walk through everything I needed to have uploaded before handing it over to John. She assured me John would help me get everything filed properly and get the best return possible. She was right because John did just that! He called me to go over my return and answered all of my questions. I'm very impressed with the level of service I received from both Amanda and John and I'm very grateful for their help.
Date published: 2022-03-14
Rated 4 out of 5 by from Mostly Complete Excellent Value. Impossible to find State Corp Estimated Tax forms or worksheets, however
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is great EVERY year Intuitive from beginning to end. Have used for years and have never had a problem.
Date published: 2022-03-14
Rated 3 out of 5 by from Convenient I like that Turbo Tax is easy to use and stores your information year to year! I'm disappointed that it costs 60.00 this year to fill out! These past years with Covid have been financially draining enough. It would have been nice to see a decrease in price
Date published: 2022-03-14
Rated 1 out of 5 by from Turbo Tax is horrible! I've been using Turbo Tax CD for more than 10 years, it was good until last year 2020. There were bugs in the software that would not allow for E filing. This year I encountered the same problem, TurboTax does not support a PDF attachment of a signed safe harbor election. I had to go through this process multiple times while filing. I was so frustrated that I had to print out the 50 pages return to file by mail.
Date published: 2022-03-14
Rated 1 out of 5 by from Disappointed in Intuit I own a very small business, but because it's an LLC I can't use Home & Business. The to add insult to injury, I discover that I can't use TT Business because it seems it's the only such product that isn't MAC compatible (but Home & Business is??). Research shows that this issue has existed for at least 7 years. Is it really that hard to develop a PC/MAC version? I don't own a PC and really shouldn't have to buy one for the sole purpose of completing this singular task!! If I could give ZERO STARS, I would. (FYI - I've used TT for my personal taxes since the mid 90's and been very pleased. That's what makes this all the more aggravating!!)
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome Love it. It covered all questions. I didn't have to call IRS or anyone. Will use it again next year! Love the updates
Date published: 2022-03-14
Rated 5 out of 5 by from So simple !! It was simple and easy. I recommend if you want easy help. Turbo tax is awesome!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4431
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from NYS Return Does Not Consider Gov't Pensions I was unable to file my NYS income tax return because the form does not take into consideration those with NYS Government Pensions. I was unable to record a subtraction on line 26.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is a great product Turbo Tax led my me down the correct path to achieve the results I wanted.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is the BEST! Using TurboTax Live was awesome! From my first interaction with the Tax Assistant Amanda who was extremely kind and helpful to the accountant John who was the man! Both Amanda and John were both super professional and thorough throughout the whole process. I was very nervous about filing my return on my own this year so I decided to use the TurboTax Live to get the necessary help. I'm extremely glad I did because Amanda and John made the process easy and seamless. Amanda called me to walk through everything I needed to have uploaded before handing it over to John. She assured me John would help me get everything filed properly and get the best return possible. She was right because John did just that! He called me to go over my return and answered all of my questions. I'm very impressed with the level of service I received from both Amanda and John and I'm very grateful for their help.
Date published: 2022-03-14
Rated 4 out of 5 by from Mostly Complete Excellent Value. Impossible to find State Corp Estimated Tax forms or worksheets, however
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is great EVERY year Intuitive from beginning to end. Have used for years and have never had a problem.
Date published: 2022-03-14
Rated 3 out of 5 by from Convenient I like that Turbo Tax is easy to use and stores your information year to year! I'm disappointed that it costs 60.00 this year to fill out! These past years with Covid have been financially draining enough. It would have been nice to see a decrease in price
Date published: 2022-03-14
Rated 1 out of 5 by from Turbo Tax is horrible! I've been using Turbo Tax CD for more than 10 years, it was good until last year 2020. There were bugs in the software that would not allow for E filing. This year I encountered the same problem, TurboTax does not support a PDF attachment of a signed safe harbor election. I had to go through this process multiple times while filing. I was so frustrated that I had to print out the 50 pages return to file by mail.
Date published: 2022-03-14
Rated 1 out of 5 by from Disappointed in Intuit I own a very small business, but because it's an LLC I can't use Home & Business. The to add insult to injury, I discover that I can't use TT Business because it seems it's the only such product that isn't MAC compatible (but Home & Business is??). Research shows that this issue has existed for at least 7 years. Is it really that hard to develop a PC/MAC version? I don't own a PC and really shouldn't have to buy one for the sole purpose of completing this singular task!! If I could give ZERO STARS, I would. (FYI - I've used TT for my personal taxes since the mid 90's and been very pleased. That's what makes this all the more aggravating!!)
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome Love it. It covered all questions. I didn't have to call IRS or anyone. Will use it again next year! Love the updates
Date published: 2022-03-14
Rated 5 out of 5 by from So simple !! It was simple and easy. I recommend if you want easy help. Turbo tax is awesome!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4431