TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Bus is OK should include 1 State at NO $ The Turbo Tax Business is ok and works adequately. However, it is ridiculous not to include one state at no cost!
Date published: 2022-03-18
Rated 4 out of 5 by from Some changes from previous years Your program seems to be less flexible and more difficult than previous Turbo Tax programs
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax makes taxes simple I am very satisfied with turbo tax. It makes filing taxes simple, and has experts available all the time.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome experience with Cassandra Cassandra was extremely helpful! She has renewed my faith in TurboTax.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome and EASY! It was easy and the search bar was very helpful! I look forward to using it next year!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax was professional and prompt. Mollgwin, was timely and through. Texting to let us know we had an update note was appreciated.
Date published: 2022-03-18
Rated 5 out of 5 by from Great TurboTax experience! I had a great experience with the TurboTax Full Service Premier. The process was quick and easy for me. Firstly, I was assigned with an expert, Ruby, who kindly answered my questions and concerns about my particular case. She then found a great match with an expert who was able to work with my specific case, Francisco. He kindly answered every question I had on the road promptly.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax is an excellent application Turbo-tax made it easy to upload documents. I was matched with an experienced tax preparer and provided questions to me that made me aware that I was not fully proficient in doing my taxes on my own. I'm quite satisfied.
Date published: 2022-03-18
Rated 3 out of 5 by from Turbo tax could be better I took me 4 hours and 3 contacts to your overseas service center to get the software. Now I am dealing with an inability to do an e file. Very disappointed. I have used Turbo tax for over 15 years and never had this much trouble. Now I have to find out how to get efile to work
Date published: 2022-03-18
Rated 2 out of 5 by from Lacking key forms such as F 8275 Disclosure Stmt I'm an experienced tax attorney. I used TurboTax for my own return and regret it. I needed to explain a position on a Form 8275, but TurboTax doesn't allow that. Also, TurboTax does not allow annotations.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4258
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Bus is OK should include 1 State at NO $ The Turbo Tax Business is ok and works adequately. However, it is ridiculous not to include one state at no cost!
Date published: 2022-03-18
Rated 4 out of 5 by from Some changes from previous years Your program seems to be less flexible and more difficult than previous Turbo Tax programs
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax makes taxes simple I am very satisfied with turbo tax. It makes filing taxes simple, and has experts available all the time.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome experience with Cassandra Cassandra was extremely helpful! She has renewed my faith in TurboTax.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome and EASY! It was easy and the search bar was very helpful! I look forward to using it next year!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax was professional and prompt. Mollgwin, was timely and through. Texting to let us know we had an update note was appreciated.
Date published: 2022-03-18
Rated 5 out of 5 by from Great TurboTax experience! I had a great experience with the TurboTax Full Service Premier. The process was quick and easy for me. Firstly, I was assigned with an expert, Ruby, who kindly answered my questions and concerns about my particular case. She then found a great match with an expert who was able to work with my specific case, Francisco. He kindly answered every question I had on the road promptly.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax is an excellent application Turbo-tax made it easy to upload documents. I was matched with an experienced tax preparer and provided questions to me that made me aware that I was not fully proficient in doing my taxes on my own. I'm quite satisfied.
Date published: 2022-03-18
Rated 3 out of 5 by from Turbo tax could be better I took me 4 hours and 3 contacts to your overseas service center to get the software. Now I am dealing with an inability to do an e file. Very disappointed. I have used Turbo tax for over 15 years and never had this much trouble. Now I have to find out how to get efile to work
Date published: 2022-03-18
Rated 2 out of 5 by from Lacking key forms such as F 8275 Disclosure Stmt I'm an experienced tax attorney. I used TurboTax for my own return and regret it. I needed to explain a position on a Form 8275, but TurboTax doesn't allow that. Also, TurboTax does not allow annotations.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4258