TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great!.. but a bit disappointing TurboTax is honestly wonderful - the simplistic UI is easy to use and the descriptions for everything are very informative. I'm only upset with the fact that I had to pay for Deluxe just to accurately check off one little tick on my forms, otherwise, I wouldn't be filing "accurately". So instead of, hypothetically, getting $100 back, I would only get $41 back since Deluxe is $59. I'm already trying to pay my taxes. Being young and single, barely starting my career, and struck with inflation right now is already hitting me hard. TurboTax only kicked me while I'm already down. Overall though, again, it is a wonderful app and does make filing easy so I have to thank them for that. I am just a bit disappointed because TurboTax marketing sold to me that they cared about just making the tax process easy. I heard from everyone and everywhere that, "It's simple and free!! Yay!!" only to be charged $59 for one single line addition to complete my forms compared to all the other information that can be freely filed along with the Free Edition of TurboTax. Either way, I am grateful to TurboTax, just a bit disappointed.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is the best period Turbo tax makes it easy and mistake free. Great product for anyone.
Date published: 2022-03-19
Rated 5 out of 5 by from Happily Retired We both retired this year and a lot of different forms to include. TurboTax walked me through all of the 1099-R's for rollovers and for income, SSA-1099's, W2's, and the additional forms. Holy Moly. Next year should be a little less complicated.
Date published: 2022-03-19
Rated 5 out of 5 by from online help a boon We stepped up to get online help and it was very help since we sold a house and missed a 1099.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is great!! Very quick and easy to use. I recommend this program to all.
Date published: 2022-03-19
Rated 5 out of 5 by from outstanding Way more in depth than I thought it would be. Got more refund than I thought I would.
Date published: 2022-03-19
Rated 5 out of 5 by from Thanks for providing a free option for filing! I tried another tax prep system this year and ended up going back to TurboTax. TurboTax is easy and intuitive- other systems are not.
Date published: 2022-03-19
Rated 5 out of 5 by from Really great service As a person with anxiety, they definitely helped with that and reassured me every step of the way. They were very nice and caring and even spelt my name right which was nice.
Date published: 2022-03-19
Rated 5 out of 5 by from Super easy & simple! I always use HRBlock to file my taxes. I get so frustrated with them because every year I try to do the free filing as advertised and everytime it lets me get half way through & says I have to upgrade to "pro" because of whatever reason. Then I will upgrade (which no longer free) & continue.... then again it happens. I have to upgrade to the deluxe to continue which would bring my total to almost $100. I had enough & tried Turbo Tax & it was great! It said it was free for federal & I was expecting to pay for state BUT to my surprise it was all REALLY FREE as promised. It asked questions in such a simple & easy to understand way & I loved that I could connect w/someone via webcam for no extra cost if I had questions. It really was a great experience & I hope to have another great experience next year with them!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbotax is amazing it was super easy and quick and it was super helpful walking me through the process
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4180
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great!.. but a bit disappointing TurboTax is honestly wonderful - the simplistic UI is easy to use and the descriptions for everything are very informative. I'm only upset with the fact that I had to pay for Deluxe just to accurately check off one little tick on my forms, otherwise, I wouldn't be filing "accurately". So instead of, hypothetically, getting $100 back, I would only get $41 back since Deluxe is $59. I'm already trying to pay my taxes. Being young and single, barely starting my career, and struck with inflation right now is already hitting me hard. TurboTax only kicked me while I'm already down. Overall though, again, it is a wonderful app and does make filing easy so I have to thank them for that. I am just a bit disappointed because TurboTax marketing sold to me that they cared about just making the tax process easy. I heard from everyone and everywhere that, "It's simple and free!! Yay!!" only to be charged $59 for one single line addition to complete my forms compared to all the other information that can be freely filed along with the Free Edition of TurboTax. Either way, I am grateful to TurboTax, just a bit disappointed.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is the best period Turbo tax makes it easy and mistake free. Great product for anyone.
Date published: 2022-03-19
Rated 5 out of 5 by from Happily Retired We both retired this year and a lot of different forms to include. TurboTax walked me through all of the 1099-R's for rollovers and for income, SSA-1099's, W2's, and the additional forms. Holy Moly. Next year should be a little less complicated.
Date published: 2022-03-19
Rated 5 out of 5 by from online help a boon We stepped up to get online help and it was very help since we sold a house and missed a 1099.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is great!! Very quick and easy to use. I recommend this program to all.
Date published: 2022-03-19
Rated 5 out of 5 by from outstanding Way more in depth than I thought it would be. Got more refund than I thought I would.
Date published: 2022-03-19
Rated 5 out of 5 by from Thanks for providing a free option for filing! I tried another tax prep system this year and ended up going back to TurboTax. TurboTax is easy and intuitive- other systems are not.
Date published: 2022-03-19
Rated 5 out of 5 by from Really great service As a person with anxiety, they definitely helped with that and reassured me every step of the way. They were very nice and caring and even spelt my name right which was nice.
Date published: 2022-03-19
Rated 5 out of 5 by from Super easy & simple! I always use HRBlock to file my taxes. I get so frustrated with them because every year I try to do the free filing as advertised and everytime it lets me get half way through & says I have to upgrade to "pro" because of whatever reason. Then I will upgrade (which no longer free) & continue.... then again it happens. I have to upgrade to the deluxe to continue which would bring my total to almost $100. I had enough & tried Turbo Tax & it was great! It said it was free for federal & I was expecting to pay for state BUT to my surprise it was all REALLY FREE as promised. It asked questions in such a simple & easy to understand way & I loved that I could connect w/someone via webcam for no extra cost if I had questions. It really was a great experience & I hope to have another great experience next year with them!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbotax is amazing it was super easy and quick and it was super helpful walking me through the process
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4180