TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Pretty Easy Enjoyed my experience. Was pretty easy and self-explanatory. Wasn't an Information Overload for my brain.
Date published: 2021-02-24
Rated 1 out of 5 by from I think that I'll be going back to H&R Block This was the worst experienced imaginable. I'd rather pay other people more money this use this company ever again.
Date published: 2021-02-24
Rated 5 out of 5 by from Great After completing my return I was still uncertain regarding a few items. I talked via telephone with a TurboTax representative who reviewed everything with me, answered my questions and put my mind at ease that everything was correct. All this for no charge!
Date published: 2021-02-24
Rated 4 out of 5 by from Pretty Straightforward last year i was unable to receive my return through turbo tax because i had just gone through a move and it was my first time using turbo tax so it needed my prior year's tax documents which i did not have, but now that it already has my information it worked pretty well for me this time.
Date published: 2021-02-24
Rated 3 out of 5 by from Changes in Forms? I found that when I was required to "REVIEW" numbers in your forms did not agree with the numbers in my forms.
Date published: 2021-02-24
Rated 5 out of 5 by from Good Stuff, especially the Max defense! I really enjoyed my experience with Turbo Tax. Some might say that using any tax service is too costly. As a person in a self-employment situation that has a lot of hoops to jump through the system is simple and easy to use and it navigates me through a lot of difficulties that I used to have working with other tax products and services. Anyone who thinks they need to save money on their taxes needs to take pause an consider their situation, I pay a little extra to have audit defense and protection because my tax situation is so unique. If this is you, having this protection helps me stress less and sleep at night after tax season is over!
Date published: 2021-02-24
Rated 5 out of 5 by from Good job I had a professional review my return and I was very satisfied with the process. My husband died in 2020 and I wanted to be very sure I completed my return correctly
Date published: 2021-02-24
Rated 5 out of 5 by from Great service! I love your service. Agents are very patient and nice!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome! Well...I loved the fact that it is not complicated to enter my information. I also liked that it gives my number up on the left hand corner.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax great I used tirbotax for the year2020 and it was great, and the filing was free
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4180
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty Easy Enjoyed my experience. Was pretty easy and self-explanatory. Wasn't an Information Overload for my brain.
Date published: 2021-02-24
Rated 1 out of 5 by from I think that I'll be going back to H&R Block This was the worst experienced imaginable. I'd rather pay other people more money this use this company ever again.
Date published: 2021-02-24
Rated 5 out of 5 by from Great After completing my return I was still uncertain regarding a few items. I talked via telephone with a TurboTax representative who reviewed everything with me, answered my questions and put my mind at ease that everything was correct. All this for no charge!
Date published: 2021-02-24
Rated 4 out of 5 by from Pretty Straightforward last year i was unable to receive my return through turbo tax because i had just gone through a move and it was my first time using turbo tax so it needed my prior year's tax documents which i did not have, but now that it already has my information it worked pretty well for me this time.
Date published: 2021-02-24
Rated 3 out of 5 by from Changes in Forms? I found that when I was required to "REVIEW" numbers in your forms did not agree with the numbers in my forms.
Date published: 2021-02-24
Rated 5 out of 5 by from Good Stuff, especially the Max defense! I really enjoyed my experience with Turbo Tax. Some might say that using any tax service is too costly. As a person in a self-employment situation that has a lot of hoops to jump through the system is simple and easy to use and it navigates me through a lot of difficulties that I used to have working with other tax products and services. Anyone who thinks they need to save money on their taxes needs to take pause an consider their situation, I pay a little extra to have audit defense and protection because my tax situation is so unique. If this is you, having this protection helps me stress less and sleep at night after tax season is over!
Date published: 2021-02-24
Rated 5 out of 5 by from Good job I had a professional review my return and I was very satisfied with the process. My husband died in 2020 and I wanted to be very sure I completed my return correctly
Date published: 2021-02-24
Rated 5 out of 5 by from Great service! I love your service. Agents are very patient and nice!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome! Well...I loved the fact that it is not complicated to enter my information. I also liked that it gives my number up on the left hand corner.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax great I used tirbotax for the year2020 and it was great, and the filing was free
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4180