TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is really easy to use My experience was professional. My first e-file was rejected by irs for a wrong agi. I went back to my 2019 return, and the number was correct. Turbo tax helped me to correct any errors, and there weren't any. Trying to work with irs is ridiculous.
Date published: 2021-02-16
Rated 5 out of 5 by from I Love Turbo Tax!! He helped me out step by step and i love that it does that
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is so EASY! I am 18 years old and still in highschool! This program is so easy to use, I believe anyone can use it. It only takes about 15 minutes to file and you are straight! Estimates are a great thing they provide as well. Nothing speeds up the process more than knowing how much you are getting back!
Date published: 2021-02-16
Rated 5 out of 5 by from So Easy! Turbo Tax made it so easy to file my taxes this year! They made sure I got the stimulus that I didn't receive previously because of previous tax returns. Thank you Turbo Tax!
Date published: 2021-02-16
Rated 3 out of 5 by from TurboTax came through. I had the pleasure to have one of your experts working with me. ( 4 Real... ) She was very thorough, patient & very understanding. Awesome lots of help... Thank you...
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is Awesome!! TurboTax was great and very helpful!! It was easy and it gave me my maximum refund.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax works Great I had no trouble filling out the forms. Instructions were easy to folllow.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax Great Product I've been using TurboTax since first introduced. It's never let me down. One year when I was filing taxes for my deceased sister's estate, I had a CPA prepare the taxes. While I was at it, I had the CPA do our joint taxes. I discovered mistakes the CPA had made....convincing me that TurboTax can yield better results.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax was not bad It's not to bad for my first time using it .it toke me a bit longer than I wanted it to but it was good
Date published: 2021-02-16
Rated 3 out of 5 by from Was not as easy this year verses previous years After going through all the steps it kept asking me to enter information from my W2 even though I imported my W2. Mainly around box 12. It kept asking me to enter my box 12 amount. My W2 had a box 12a, 12b, 12c, and 12d. If I entered any number from one of those boxes it flagged my return and would not let me e-file. It gave no explanation as to why. I entered $0 since I did not have a 12 box without a letter and it accepted it. Very confusing and never experienced this in the last 3 to 4 years I have used turbo tax.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4162
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is really easy to use My experience was professional. My first e-file was rejected by irs for a wrong agi. I went back to my 2019 return, and the number was correct. Turbo tax helped me to correct any errors, and there weren't any. Trying to work with irs is ridiculous.
Date published: 2021-02-16
Rated 5 out of 5 by from I Love Turbo Tax!! He helped me out step by step and i love that it does that
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is so EASY! I am 18 years old and still in highschool! This program is so easy to use, I believe anyone can use it. It only takes about 15 minutes to file and you are straight! Estimates are a great thing they provide as well. Nothing speeds up the process more than knowing how much you are getting back!
Date published: 2021-02-16
Rated 5 out of 5 by from So Easy! Turbo Tax made it so easy to file my taxes this year! They made sure I got the stimulus that I didn't receive previously because of previous tax returns. Thank you Turbo Tax!
Date published: 2021-02-16
Rated 3 out of 5 by from TurboTax came through. I had the pleasure to have one of your experts working with me. ( 4 Real... ) She was very thorough, patient & very understanding. Awesome lots of help... Thank you...
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is Awesome!! TurboTax was great and very helpful!! It was easy and it gave me my maximum refund.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax works Great I had no trouble filling out the forms. Instructions were easy to folllow.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax Great Product I've been using TurboTax since first introduced. It's never let me down. One year when I was filing taxes for my deceased sister's estate, I had a CPA prepare the taxes. While I was at it, I had the CPA do our joint taxes. I discovered mistakes the CPA had made....convincing me that TurboTax can yield better results.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax was not bad It's not to bad for my first time using it .it toke me a bit longer than I wanted it to but it was good
Date published: 2021-02-16
Rated 3 out of 5 by from Was not as easy this year verses previous years After going through all the steps it kept asking me to enter information from my W2 even though I imported my W2. Mainly around box 12. It kept asking me to enter my box 12 amount. My W2 had a box 12a, 12b, 12c, and 12d. If I entered any number from one of those boxes it flagged my return and would not let me e-file. It gave no explanation as to why. I entered $0 since I did not have a 12 box without a letter and it accepted it. Very confusing and never experienced this in the last 3 to 4 years I have used turbo tax.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4162