TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Totally useful and easy The key is to have all needed info lined up and you will breeze through your tax calculations!
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is the way to go Been using Turbo Tax for many years now - never had an issue doing and filing my taxes
Date published: 2022-03-24
Rated 2 out of 5 by from Lowering the quality of the selfservice to charge I think Turbo tax is lowering the quality of the basic self service. My experience this year was surprisingly bad. The usual rep available to review did not the usual thorough review I was used to receive and she directed me to a "expert tax" for a complete review. I used to get this complete review step by step with the basic service. This year, I had to go to a painful process of waiting and talking via email, not even instant chat to get my answers responded.
Date published: 2022-03-24
Rated 5 out of 5 by from Awesome Very easy and reliable definitely will be back next year!
Date published: 2022-03-24
Rated 5 out of 5 by from Excellent, accurate and easy! Fast and accurate and easy. Will use it every year.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use and fairly quick to use. A trusted site to use.
Date published: 2022-03-24
Rated 5 out of 5 by from Excellent customer service I had Lanie as my tax expert. Lanie did a wonderful job and was so nice. Good customer service and knowledge is hard to come by these days. Lanie you did great!
Date published: 2022-03-24
Rated 5 out of 5 by from Pleasant, Clear, Efficient Turbo Tax expert was clear and efficient and pleasant.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is Awesome The application is very easy to use and has Live Help if needed. They also provide Max Bennifits if wanted, to help if an audit is selected.
Date published: 2022-03-24
Rated 4 out of 5 by from Turbo Tax was simple Easy to use, helpful filling in information needed.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4145
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Totally useful and easy The key is to have all needed info lined up and you will breeze through your tax calculations!
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is the way to go Been using Turbo Tax for many years now - never had an issue doing and filing my taxes
Date published: 2022-03-24
Rated 2 out of 5 by from Lowering the quality of the selfservice to charge I think Turbo tax is lowering the quality of the basic self service. My experience this year was surprisingly bad. The usual rep available to review did not the usual thorough review I was used to receive and she directed me to a "expert tax" for a complete review. I used to get this complete review step by step with the basic service. This year, I had to go to a painful process of waiting and talking via email, not even instant chat to get my answers responded.
Date published: 2022-03-24
Rated 5 out of 5 by from Awesome Very easy and reliable definitely will be back next year!
Date published: 2022-03-24
Rated 5 out of 5 by from Excellent, accurate and easy! Fast and accurate and easy. Will use it every year.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use and fairly quick to use. A trusted site to use.
Date published: 2022-03-24
Rated 5 out of 5 by from Excellent customer service I had Lanie as my tax expert. Lanie did a wonderful job and was so nice. Good customer service and knowledge is hard to come by these days. Lanie you did great!
Date published: 2022-03-24
Rated 5 out of 5 by from Pleasant, Clear, Efficient Turbo Tax expert was clear and efficient and pleasant.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is Awesome The application is very easy to use and has Live Help if needed. They also provide Max Bennifits if wanted, to help if an audit is selected.
Date published: 2022-03-24
Rated 4 out of 5 by from Turbo Tax was simple Easy to use, helpful filling in information needed.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4145