TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from good it was good and easy to use, I used it last year and it was just as easy
Date published: 2021-02-16
Rated 5 out of 5 by from Turbotax is awesome Makes tax time so easy and at your finger tips. I really like how easy it is to get done so fast. Thank you Turbo Tax.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo is wonderful It was easy with the help I received by Melanie she was very helpful
Date published: 2021-02-16
Rated 5 out of 5 by from Very helpful with troubleshooting issues Very detailed and helpful throughout the whole process. I ran into some issues I was unsure about but the rep walked me through the process step by step. She was VERY patience and helpful!
Date published: 2021-02-16
Rated 5 out of 5 by from I love Turbo Tax it is AWESOME Love this software is simple and easy to use with great help features .
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using them for years and haven't ever had an issue. It's so quick and easy!
Date published: 2021-02-16
Rated 5 out of 5 by from excellent customer service, David was amazing! The software is very easy to use with quick response times. The real value is in how capable, kind and professional David was. Thank you!
Date published: 2021-02-16
Rated 5 out of 5 by from Reliable I have been using Turbo Tax for 8 years now and have never had any issues with my returns.
Date published: 2021-02-16
Rated 5 out of 5 by from Thank you! Clear concise and comforting. Was nervous, but got through it thanks to live help.
Date published: 2021-02-16
Rated 3 out of 5 by from simple with a catch .... I have used Turbo Tax for many years as my returns are very simple - this year there was a glitch in the review process that entered an additional w-2 causing my refund to disappear. I was able to correct this with John's assistance in Live Expert.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4087
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from good it was good and easy to use, I used it last year and it was just as easy
Date published: 2021-02-16
Rated 5 out of 5 by from Turbotax is awesome Makes tax time so easy and at your finger tips. I really like how easy it is to get done so fast. Thank you Turbo Tax.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo is wonderful It was easy with the help I received by Melanie she was very helpful
Date published: 2021-02-16
Rated 5 out of 5 by from Very helpful with troubleshooting issues Very detailed and helpful throughout the whole process. I ran into some issues I was unsure about but the rep walked me through the process step by step. She was VERY patience and helpful!
Date published: 2021-02-16
Rated 5 out of 5 by from I love Turbo Tax it is AWESOME Love this software is simple and easy to use with great help features .
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using them for years and haven't ever had an issue. It's so quick and easy!
Date published: 2021-02-16
Rated 5 out of 5 by from excellent customer service, David was amazing! The software is very easy to use with quick response times. The real value is in how capable, kind and professional David was. Thank you!
Date published: 2021-02-16
Rated 5 out of 5 by from Reliable I have been using Turbo Tax for 8 years now and have never had any issues with my returns.
Date published: 2021-02-16
Rated 5 out of 5 by from Thank you! Clear concise and comforting. Was nervous, but got through it thanks to live help.
Date published: 2021-02-16
Rated 3 out of 5 by from simple with a catch .... I have used Turbo Tax for many years as my returns are very simple - this year there was a glitch in the review process that entered an additional w-2 causing my refund to disappear. I was able to correct this with John's assistance in Live Expert.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4087