TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Works OK but can't add attachments My state (Wisconsin) Fiduciary form is required to be e-Filed, but it also requires an attachment, but TurboTax doesn't have the ability to take attachments, so I'll have to file the attachments separately by mail. Kind of a pain.
Date published: 2022-03-25
Rated 5 out of 5 by from Seamless and simple! Simple guide walked me through everything so that there was no confusion!
Date published: 2022-03-25
Rated 5 out of 5 by from TT is really great TT file my taxes without any fees and Lindsey was really helpful as and expert and thank u so much for filing my taxes
Date published: 2022-03-25
Rated 3 out of 5 by from If you have more than 1 LLC it isn't easy I have three LLC's and one is very simple. TurboTax locks on to the first business so as I try to do the taxes for the others I need a new copy or I have to hand enter all of the data.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo was great and easy This was my first time filing taxes and Turbo Tax made it simple and walked me through everything. The price was great as I used Free Basic for Federal and State with e-file.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax Live Self_Employed is Easy to Use This is the third year I've used Turbo Tax Live Self-Employed. It costs a little more, but well worth the money. I always take advantage of the option to have a phone call with a Live Expert. Every Live Expert I have engaged with was very polite, knowledgable and professional. They are there to answer just abount any question you may have about Turbo Tax and any tax rule changes. I appreciate the Live Expert showing me the tools available in TurboTax.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome simple and easy to manage, made tax preparation less nerve racking and comfortable.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax needs work to allow easier entry of data Had trouble entering tax information from Vanguard. Had multiple files and couldn't figure out how to submit them.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is Great Excellent step by step detail of my tax.Great communication with the tax expert.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbo Tax business is confusing In comparison to the personal tax software, the TurboTax Business software is quite confusing. I am using it to prepare returns for the Trust for my Mom now that my Dad has died, and the questions on distributions to beneficiaries are very vague and not helpful. I had to go through it three or four times before I was confident that my choices were correct.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4086
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Works OK but can't add attachments My state (Wisconsin) Fiduciary form is required to be e-Filed, but it also requires an attachment, but TurboTax doesn't have the ability to take attachments, so I'll have to file the attachments separately by mail. Kind of a pain.
Date published: 2022-03-25
Rated 5 out of 5 by from Seamless and simple! Simple guide walked me through everything so that there was no confusion!
Date published: 2022-03-25
Rated 5 out of 5 by from TT is really great TT file my taxes without any fees and Lindsey was really helpful as and expert and thank u so much for filing my taxes
Date published: 2022-03-25
Rated 3 out of 5 by from If you have more than 1 LLC it isn't easy I have three LLC's and one is very simple. TurboTax locks on to the first business so as I try to do the taxes for the others I need a new copy or I have to hand enter all of the data.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo was great and easy This was my first time filing taxes and Turbo Tax made it simple and walked me through everything. The price was great as I used Free Basic for Federal and State with e-file.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax Live Self_Employed is Easy to Use This is the third year I've used Turbo Tax Live Self-Employed. It costs a little more, but well worth the money. I always take advantage of the option to have a phone call with a Live Expert. Every Live Expert I have engaged with was very polite, knowledgable and professional. They are there to answer just abount any question you may have about Turbo Tax and any tax rule changes. I appreciate the Live Expert showing me the tools available in TurboTax.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome simple and easy to manage, made tax preparation less nerve racking and comfortable.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax needs work to allow easier entry of data Had trouble entering tax information from Vanguard. Had multiple files and couldn't figure out how to submit them.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is Great Excellent step by step detail of my tax.Great communication with the tax expert.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbo Tax business is confusing In comparison to the personal tax software, the TurboTax Business software is quite confusing. I am using it to prepare returns for the Trust for my Mom now that my Dad has died, and the questions on distributions to beneficiaries are very vague and not helpful. I had to go through it three or four times before I was confident that my choices were correct.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4086