TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Not good happy We received a letter from the IRA stating we owed more money for the 2019 taxes after using Turbo Tax. We struggled doing our 2021tax return because of our 1099-NEC. Turbo Tax needs to include tips and help links for this. I 'googled' our situation and found lots of other people also had questions regarding how to report a working interest in a gas/oil well. It is very confusion. Help with this subject will be very much appreciated before 2022 taxes are due.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax and Dennis I have used Turbo Tax 2 years in a row now and have found it to be relatively easy. I got stuck on one question this year and used the Live Chat feature (free) and Dennis helped me through with ease. Great service!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is great! I was able to do my taxes for free with the deal that TurboTax gave me! For a first time filer, this was perfect.
Date published: 2022-03-26
Rated 5 out of 5 by from turbo tax easy to use have been using turbo tax for over 5 yrs easy to use friendly
Date published: 2022-03-26
Rated 5 out of 5 by from Super Easy Super easy and convenient. 13 plus years using TurboTax and will be back next year!
Date published: 2022-03-26
Rated 5 out of 5 by from Great Tax Program Plain, simple and easy to use, I recommend turbo Tax for anyone who wants to save time in tax preparation
Date published: 2022-03-26
Rated 5 out of 5 by from I like Turbo Tax A little digging for tax info, but if you have the necessary documentation, Turbo Tax is the way to go
Date published: 2022-03-26
Rated 5 out of 5 by from Fast and Simple I've been with TurboTax for 5 years now and each year my needs have been different but TurboTax has always been able to assist with filing my taxes. This year, there was a bit of snag but Paula was able to provide expert assistance via phone and walked me through the process and was able to solve the issue I had. Initially, I was frustrated but Paula was friendly and energetic even though it was nearly 10pm. I really appreciated her help!
Date published: 2022-03-26
Rated 4 out of 5 by from It is good. It is a good product...I am just made because I had to pay the government because you pay penalties when you are laid off because of COVID-19 and your boss didn't want to pay some workers anymore...
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo tax Decreased my anxiety a lot they were very understanding and helpful
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4019
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not good happy We received a letter from the IRA stating we owed more money for the 2019 taxes after using Turbo Tax. We struggled doing our 2021tax return because of our 1099-NEC. Turbo Tax needs to include tips and help links for this. I 'googled' our situation and found lots of other people also had questions regarding how to report a working interest in a gas/oil well. It is very confusion. Help with this subject will be very much appreciated before 2022 taxes are due.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax and Dennis I have used Turbo Tax 2 years in a row now and have found it to be relatively easy. I got stuck on one question this year and used the Live Chat feature (free) and Dennis helped me through with ease. Great service!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is great! I was able to do my taxes for free with the deal that TurboTax gave me! For a first time filer, this was perfect.
Date published: 2022-03-26
Rated 5 out of 5 by from turbo tax easy to use have been using turbo tax for over 5 yrs easy to use friendly
Date published: 2022-03-26
Rated 5 out of 5 by from Super Easy Super easy and convenient. 13 plus years using TurboTax and will be back next year!
Date published: 2022-03-26
Rated 5 out of 5 by from Great Tax Program Plain, simple and easy to use, I recommend turbo Tax for anyone who wants to save time in tax preparation
Date published: 2022-03-26
Rated 5 out of 5 by from I like Turbo Tax A little digging for tax info, but if you have the necessary documentation, Turbo Tax is the way to go
Date published: 2022-03-26
Rated 5 out of 5 by from Fast and Simple I've been with TurboTax for 5 years now and each year my needs have been different but TurboTax has always been able to assist with filing my taxes. This year, there was a bit of snag but Paula was able to provide expert assistance via phone and walked me through the process and was able to solve the issue I had. Initially, I was frustrated but Paula was friendly and energetic even though it was nearly 10pm. I really appreciated her help!
Date published: 2022-03-26
Rated 4 out of 5 by from It is good. It is a good product...I am just made because I had to pay the government because you pay penalties when you are laid off because of COVID-19 and your boss didn't want to pay some workers anymore...
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo tax Decreased my anxiety a lot they were very understanding and helpful
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4019