TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Best Tax Software I have used Turbo Tax for many years; would use none other!
Date published: 2021-02-16
Rated 5 out of 5 by from AWESOME! Great...you even made a customer-friendly fix regarding 1099-R box seven I suggested. Thank you. Joe
Date published: 2021-02-16
Rated 1 out of 5 by from Turbo is getting worse i have used this for years. Usually great. I did NOT need self employed and it made me get it this year and cost me more. I bought a Disc & code at SAMS and could not use it. Online should have an option for entering liscence number. i had bought a State file with my SAMS purchase and had to use online and file for a refund on my store bought. It took HOURS to complete. it told me to fix a line on a form and gave no options on how to fix it.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is awesome Very easy to use. I never had issues with turbo tax.
Date published: 2021-02-16
Rated 5 out of 5 by from A very easy to use Didn't have to speak to a live agent was very easy to use clear step by step process all the way
Date published: 2021-02-16
Rated 5 out of 5 by from 7 years and counting I've been using Turbo Tax for over 6 years. I've never had a problem.
Date published: 2021-02-16
Rated 1 out of 5 by from Turbotax is a money grubbing pig Turbotax profits off of the poor by stealing the little amount of return you already get.
Date published: 2021-02-16
Rated 5 out of 5 by from Super easy! It's incredibly easy to do my taxes on here. It shows me step-by-step what to do and if I need help, the little boxes that has the explanations dumb it down for me so I can understand. I love it!
Date published: 2021-02-16
Rated 5 out of 5 by from So easy to use!! I used taxact for many years. Last year I got in trouble for my 2017 tax return. Somehow an important document was not loaded and sent to the IRS like the website said it did. Now I owe the IRS over $5000 in fees. So I switched to turbo tax last year and the website was so easy and very helpful! This year I did a comparison on both sites to see the difference and again TurboTax out did taxact again! As well as I got more back with TurboTax even putting in the same information in both sites. Stop looking for a tax website and use TurboTax! Thank You!
Date published: 2021-02-16
Rated 5 out of 5 by from So easy to file, love it! For me someone that is so forgetful, it is so refreshing to be able to file my taxes all these years with such ease. Turbo tax makes this so simple and fast!
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4019
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Best Tax Software I have used Turbo Tax for many years; would use none other!
Date published: 2021-02-16
Rated 5 out of 5 by from AWESOME! Great...you even made a customer-friendly fix regarding 1099-R box seven I suggested. Thank you. Joe
Date published: 2021-02-16
Rated 1 out of 5 by from Turbo is getting worse i have used this for years. Usually great. I did NOT need self employed and it made me get it this year and cost me more. I bought a Disc & code at SAMS and could not use it. Online should have an option for entering liscence number. i had bought a State file with my SAMS purchase and had to use online and file for a refund on my store bought. It took HOURS to complete. it told me to fix a line on a form and gave no options on how to fix it.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is awesome Very easy to use. I never had issues with turbo tax.
Date published: 2021-02-16
Rated 5 out of 5 by from A very easy to use Didn't have to speak to a live agent was very easy to use clear step by step process all the way
Date published: 2021-02-16
Rated 5 out of 5 by from 7 years and counting I've been using Turbo Tax for over 6 years. I've never had a problem.
Date published: 2021-02-16
Rated 1 out of 5 by from Turbotax is a money grubbing pig Turbotax profits off of the poor by stealing the little amount of return you already get.
Date published: 2021-02-16
Rated 5 out of 5 by from Super easy! It's incredibly easy to do my taxes on here. It shows me step-by-step what to do and if I need help, the little boxes that has the explanations dumb it down for me so I can understand. I love it!
Date published: 2021-02-16
Rated 5 out of 5 by from So easy to use!! I used taxact for many years. Last year I got in trouble for my 2017 tax return. Somehow an important document was not loaded and sent to the IRS like the website said it did. Now I owe the IRS over $5000 in fees. So I switched to turbo tax last year and the website was so easy and very helpful! This year I did a comparison on both sites to see the difference and again TurboTax out did taxact again! As well as I got more back with TurboTax even putting in the same information in both sites. Stop looking for a tax website and use TurboTax! Thank You!
Date published: 2021-02-16
Rated 5 out of 5 by from So easy to file, love it! For me someone that is so forgetful, it is so refreshing to be able to file my taxes all these years with such ease. Turbo tax makes this so simple and fast!
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4019