TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not the turbotax I'm used too Not sure why, but using this year's turbo tax was pretty rough. Key issues: 1) Overpayment of SSI was flagged as an incorrect w2 instead of recognizing I had changed jobs and 2nd job was taking SSI out 2) Got to the review portion and had 16 errrors to go fix directly on the tax form instead of being directed to the 'walk through' screens that addressed it 3) No way to report bugs/issues
Date published: 2022-03-26
Rated 5 out of 5 by from I love Turbo Tax! I love that I can get help with questions within 5 minutes!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax does it again! Works as advertised! Easy to use, walks you through step by step, and has good Q&A functionality. Using it for more than a decade and still happy every year after using it!
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to use- lots of info! There are great explanations and lots of info available to make me feel confident that I am completing this process correctly
Date published: 2022-03-26
Rated 5 out of 5 by from Great Tax Filing Quick and easy. This is my 8th time using it. Will use it next year
Date published: 2022-03-26
Rated 3 out of 5 by from price bit too high everything was fine. my tax expert was helpful but her availability I felt was limited. overall price for services is a bit high, I might be looking else where next year.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is outstanding! Easy to use, guides one through the steps with current updates.
Date published: 2022-03-26
Rated 1 out of 5 by from worst year ever it was difficult to get the info in the forms and it was not as easy as in years past. we didn't know what some of the forms were when it said we were missing forms still dont know how to print the forms
Date published: 2022-03-26
Rated 4 out of 5 by from It's great Fast an Easy love the support an videos. Got my max refund
Date published: 2022-03-26
Rated 5 out of 5 by from Thumbs UP Turbo Tax Great experience filing my taxes with Turbo Tax. That's all. Thanks
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4010
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not the turbotax I'm used too Not sure why, but using this year's turbo tax was pretty rough. Key issues: 1) Overpayment of SSI was flagged as an incorrect w2 instead of recognizing I had changed jobs and 2nd job was taking SSI out 2) Got to the review portion and had 16 errrors to go fix directly on the tax form instead of being directed to the 'walk through' screens that addressed it 3) No way to report bugs/issues
Date published: 2022-03-26
Rated 5 out of 5 by from I love Turbo Tax! I love that I can get help with questions within 5 minutes!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax does it again! Works as advertised! Easy to use, walks you through step by step, and has good Q&A functionality. Using it for more than a decade and still happy every year after using it!
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to use- lots of info! There are great explanations and lots of info available to make me feel confident that I am completing this process correctly
Date published: 2022-03-26
Rated 5 out of 5 by from Great Tax Filing Quick and easy. This is my 8th time using it. Will use it next year
Date published: 2022-03-26
Rated 3 out of 5 by from price bit too high everything was fine. my tax expert was helpful but her availability I felt was limited. overall price for services is a bit high, I might be looking else where next year.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is outstanding! Easy to use, guides one through the steps with current updates.
Date published: 2022-03-26
Rated 1 out of 5 by from worst year ever it was difficult to get the info in the forms and it was not as easy as in years past. we didn't know what some of the forms were when it said we were missing forms still dont know how to print the forms
Date published: 2022-03-26
Rated 4 out of 5 by from It's great Fast an Easy love the support an videos. Got my max refund
Date published: 2022-03-26
Rated 5 out of 5 by from Thumbs UP Turbo Tax Great experience filing my taxes with Turbo Tax. That's all. Thanks
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4010