TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome It was very easy to file and review my taxes with turbo tax
Date published: 2021-02-17
Rated 5 out of 5 by from Great Services Good with doing my taxes on my own. Thank You for creating Turbotax.
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE USED TURBO TAX FOR 12 YEARS AFTER HAVING H AND R BLOCK TAKE ME FOR A RIDE
Date published: 2021-02-17
Rated 5 out of 5 by from Great program Easy to use and seems accurate. I used to pay someone to do my taxes and now with Turbo Tax I have done my own taxes for the past 3 years along with all of my kids’ taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent Turbo tax It was easy, clear and very helpful. I had a good experience with Turbo Tax being the first time I use it. I am very satisfied.
Date published: 2021-02-17
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for the last few years and have really enjoyed how easy it is to get your taxes done
Date published: 2021-02-17
Rated 4 out of 5 by from Cheaper and more thorough than a CPA The past few years I had an accounting firm do my taxes since I'm an independent contractor, business owner, and freelancer (so my taxes aren't simple). I noticed that my accounting firm was hiking their prices up year after year, and they are human and have made mistakes before. My brothers said they use Turbotax so I figured I'd give it a shot. Not only is it cheaper than having an accountant do my taxes, I got better tax discounts. It is slow going, taking me a few hours, and some steps loop backwards on themselves, but I'm sure it's so that the information you put in is 100% accurate.
Date published: 2021-02-17
Rated 2 out of 5 by from Hidden Fees are ridiculous Payment amount needs to be up front. They claim to be free but then add in charges throughout the whole process and it is VERY difficult to impossible to change.
Date published: 2021-02-17
Rated 5 out of 5 by from Fantastic Experience Steve was great. Really helped a lot and he was very knowledgeble.
Date published: 2021-02-17
Rated 5 out of 5 by from Tax Expert Leonel I was confused on an area of my W-2. I requested assistance and got Leonel out of California. He was very patient and was able to answer my questions. He was able to talk me through my errors. When we got disconnected he called back. His 7 years of service definitely shows. Thanks Leonel.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome It was very easy to file and review my taxes with turbo tax
Date published: 2021-02-17
Rated 5 out of 5 by from Great Services Good with doing my taxes on my own. Thank You for creating Turbotax.
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE USED TURBO TAX FOR 12 YEARS AFTER HAVING H AND R BLOCK TAKE ME FOR A RIDE
Date published: 2021-02-17
Rated 5 out of 5 by from Great program Easy to use and seems accurate. I used to pay someone to do my taxes and now with Turbo Tax I have done my own taxes for the past 3 years along with all of my kids’ taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent Turbo tax It was easy, clear and very helpful. I had a good experience with Turbo Tax being the first time I use it. I am very satisfied.
Date published: 2021-02-17
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for the last few years and have really enjoyed how easy it is to get your taxes done
Date published: 2021-02-17
Rated 4 out of 5 by from Cheaper and more thorough than a CPA The past few years I had an accounting firm do my taxes since I'm an independent contractor, business owner, and freelancer (so my taxes aren't simple). I noticed that my accounting firm was hiking their prices up year after year, and they are human and have made mistakes before. My brothers said they use Turbotax so I figured I'd give it a shot. Not only is it cheaper than having an accountant do my taxes, I got better tax discounts. It is slow going, taking me a few hours, and some steps loop backwards on themselves, but I'm sure it's so that the information you put in is 100% accurate.
Date published: 2021-02-17
Rated 2 out of 5 by from Hidden Fees are ridiculous Payment amount needs to be up front. They claim to be free but then add in charges throughout the whole process and it is VERY difficult to impossible to change.
Date published: 2021-02-17
Rated 5 out of 5 by from Fantastic Experience Steve was great. Really helped a lot and he was very knowledgeble.
Date published: 2021-02-17
Rated 5 out of 5 by from Tax Expert Leonel I was confused on an area of my W-2. I requested assistance and got Leonel out of California. He was very patient and was able to answer my questions. He was able to talk me through my errors. When we got disconnected he called back. His 7 years of service definitely shows. Thanks Leonel.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3952