TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
kiMmI3191 from
Awesome!
Easy to Navigate, helpful hints throughout process, would recommend to anyone to use.
Date published: 2023-01-29
Rated 5 out of 5 by
johnkrupey from
Turbo Tax is awesome.
Turbo Tax instructions are easy to understand in a step by step process. That makes sure your taxes are done right.
Date published: 2023-01-29
Rated 5 out of 5 by
ozzy1144444 from
easy to use
got everything i needed , easy and fast to use the live chat helped answer any questions i had
Date published: 2023-01-29
Rated 5 out of 5 by
LESLIE K from
I NEEDED HELP WITH MEDICARE WAIVER PAYMENTS
I HAD THE PLEASURE OF DEALING WITH JORGE WHP HAD MORE THAN 30 YEARS OF EXPERIENCE AND HE WALKED ME THROUGH THE WHOLE PROCESS...I SHOULD HAVE ASKED FOR HELP MUCH SOONER.
Date published: 2023-01-29
Rated 3 out of 5 by
Allie_777 from
Gets the job done - wish it was like it was before
It was easy to use, it is convenient especially if you have used it to file your taxes before because it will sync the previous year's tax returns... however it is disappointing that it is no longer free... they make you select the TurboTax Deluxe version, give you the option to "pay out of your returns" for the $39... however, right when you are going to file... then they stick you AGAIN and take out an additional $39 to deduct it... So in total not only is it no longer free... now they take $78 out of your taxes! You do all the work and they get to take it out of your return, twice! Once the $39 -- understandable, we still need to use the platform but twice!? Disappointed... but again for the fact that it is set up with all my information already... they got me. :/
Date published: 2023-01-29
Rated 5 out of 5 by
Odis12 from
Turbo Tax is great
I had a great experience using Turbotax i highly recommend using it
Date published: 2023-01-29
Rated 5 out of 5 by
Harlowsnow from
Turbo Tax Is Awesome!
I have used Turbo Tax the past few years and love how easy it is to use! I had been intimidated to try doing it before but once I did I wished I had been using it all along, would have saved myself so much money.
Date published: 2023-01-29
Rated 5 out of 5 by
SamRosee from
Easy and Quick to use
I always choose Turbo Tax. It is easy and quick. Love the step by step directions.
Date published: 2023-01-29
Rated 2 out of 5 by
coco5272828292 from
It was ok not sure worth the money
I normally use a cpa and may go back to that. I cost the same.
Date published: 2023-01-29
Rated 5 out of 5 by
Kenney52 from
Turbotax is great
Turbotax is the simple way to file your own taxes. I have used Turbotax the last six years with no problems I truly recommed it.
All TurboTax® Offerings Reviews - Page 394
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
kiMmI3191 from
Awesome!
Easy to Navigate, helpful hints throughout process, would recommend to anyone to use.
Date published: 2023-01-29
Rated 5 out of 5 by
johnkrupey from
Turbo Tax is awesome.
Turbo Tax instructions are easy to understand in a step by step process. That makes sure your taxes are done right.
Date published: 2023-01-29
Rated 5 out of 5 by
ozzy1144444 from
easy to use
got everything i needed , easy and fast to use the live chat helped answer any questions i had
Date published: 2023-01-29
Rated 5 out of 5 by
LESLIE K from
I NEEDED HELP WITH MEDICARE WAIVER PAYMENTS
I HAD THE PLEASURE OF DEALING WITH JORGE WHP HAD MORE THAN 30 YEARS OF EXPERIENCE AND HE WALKED ME THROUGH THE WHOLE PROCESS...I SHOULD HAVE ASKED FOR HELP MUCH SOONER.
Date published: 2023-01-29
Rated 3 out of 5 by
Allie_777 from
Gets the job done - wish it was like it was before
It was easy to use, it is convenient especially if you have used it to file your taxes before because it will sync the previous year's tax returns... however it is disappointing that it is no longer free... they make you select the TurboTax Deluxe version, give you the option to "pay out of your returns" for the $39... however, right when you are going to file... then they stick you AGAIN and take out an additional $39 to deduct it... So in total not only is it no longer free... now they take $78 out of your taxes! You do all the work and they get to take it out of your return, twice! Once the $39 -- understandable, we still need to use the platform but twice!? Disappointed... but again for the fact that it is set up with all my information already... they got me. :/
Date published: 2023-01-29
Rated 5 out of 5 by
Odis12 from
Turbo Tax is great
I had a great experience using Turbotax i highly recommend using it
Date published: 2023-01-29
Rated 5 out of 5 by
Harlowsnow from
Turbo Tax Is Awesome!
I have used Turbo Tax the past few years and love how easy it is to use! I had been intimidated to try doing it before but once I did I wished I had been using it all along, would have saved myself so much money.
Date published: 2023-01-29
Rated 5 out of 5 by
SamRosee from
Easy and Quick to use
I always choose Turbo Tax. It is easy and quick. Love the step by step directions.
Date published: 2023-01-29
Rated 2 out of 5 by
coco5272828292 from
It was ok not sure worth the money
I normally use a cpa and may go back to that. I cost the same.
Date published: 2023-01-29
Rated 5 out of 5 by
Kenney52 from
Turbotax is great
Turbotax is the simple way to file your own taxes. I have used Turbotax the last six years with no problems I truly recommed it.
All TurboTax® Offerings Reviews - Page 394
Date published: 2023-01-29